Fix: Ark Survival Evolved Crashing on Android, PS4, PS5, Xbox Consoles

2015’s Ark: Survival Evolved is one of the action-adventure survival video games by Studio Wildcard. It includes multiplayer open-world survival craft gameplay with several maps roaming dinosaurs, fictional fantasy monsters, other prehistoric animals, natural hazards, hostile human players, etc. Here players get into it to survive, dominate, and escape. However, if you’re one of the victims facing the Ark Survival Evolved Crashing issue on Android, PS4, PS5, or Xbox Consoles, make sure to check this guide to fix it.

Well, in-game crashing or startup crashing becomes quite a common issue these days for unfortunate players because there are plenty of reasons applicable. It includes an outdated game version, outdated system software, temporary glitches with the system, cache data issues with the game application, low storage space on the disk, overheated phone or gaming console, and more. So, if you’re also assuming that some of these mentioned reasons are applicable to you then don’t worry.

Fix: Ark Survival Evolved Crashing on Android, PS4, PS5, Xbox Consoles

Fix: Ark Survival Evolved Crashing on Android

Luckily, here we’ve shared with you possible workarounds that should come in handy to resolve the crashing issue on your Android. It’s worth recommending following all methods one by one until the problem gets fixed. So, without further ado, let’s jump into it.

1. Update Software on the Phone

Make sure to update the software version on your handset to reduce several issues and compatibility issues with third-party apps. Outdated device software can conflict with some issues with the app launching or running properly. Head over to the Settings menu on the device > Go to the Software Update option > Tap on Check for Updates. If there is an update available then make sure to install the update.

2. Update Ark: Survival Evolved

If you’re still running the outdated Ark: Survival Evolved game on your mobile device then it may cause compatibility issues. To simply update the app:

  • Open the Google Play Store app > Tap on the hamburger menu icon.
  • Next, tap on My Apps & Games > Make sure to check whether the Ark: Survival Evolved game update is showing on the list of available updates or not.
  • If so, just tap on the Update button next to the app and wait for it to install.
  • Once done, make sure to open the Ark: Survival Evolved game, and check for the issue. [You can also restart your handset to refresh the system and app data]

3. Clear Game Cache Data and Storage Data

If in case, you’re trying to play Ark: Survival Evolved on your Android device then try clearing the app cache data and the storage data from the settings menu of the game application to refresh glitches. Sometimes outdated or corrupted app cache data can also cause several issues whatsoever.

  • Go to the device Settings menu > Head over to Apps & Notifications.
  • Now, tap on See All Apps > Head over to Ark: Survival Evolved under the App info section.
  • Tap on Ark: Survival Evolved to open the app info page > Tap on Storage & Cache.
  • Next, tap on Clear Cache > Once done, tap on Storage & Cache.
  • Then tap on Clear Storage.
  • Finally, launch the Ark: Survival Evolved game, and check for the issue again.

4. Force Stop and Re-open the Game

The chances are also high that the startup crashing issue with the Ark: Survival Evolved game on your mobile device is happening because the game is already running in the background. In that scenario, you can manually perform a force stop of the app and relaunch the game application to check if that fixes the issue or not. To do this:

  • Go to the Settings menu on your Android device > Go to Apps & Notifications.
  • Tap on See All Apps > Head over to Ark: Survival Evolved under the App info section.
  • Next, tap on Ark: Survival Evolved to open the app info page > Tap on Force Stop.
  • If prompted, just confirm the task.
  • Once done, open the Ark: Survival Evolved game and check if that fixes the crashing issue or not.

5. Reinstall Ark: Survival Evolved

If none of the methods worked for you then make sure to uninstall and reinstall the Ark: Survival Evolved game on your mobile. It’ll eventually delete all the saved game application data and refresh its data which should fix the issue. To do so:

  • Tap and hold the Ark: Survival Evolved icon to bring the pop-up menu.
  • Now, tap on Uninstall. [You can also go to App Info and select Uninstall]
  • Once uninstalled completely, just reboot your mobile.
  • Finally, go to the Google Play Store app > Search for Ark: Survival Evolved and tap on Install.

Fix: Ark Survival Evolved Crashing on PS4, PS5, and Xbox Consoles

Are you one of the gaming console users experiencing the startup crashing or the in-game crashes a lot with Ark Survival Evolved? If so, you can follow the methods below to fix the issue on the PlayStation or Xbox console.

1. Reboot the Console

First of all, you should restart the console manually to ensure there is no issue with the temporary system glitch. Sometimes a normal reboot of the system might come in handy. Not everyone will find it useful but we’ll recommend you try this method.

2. Update Ark: Survival Evolved

It’s highly recommended to check for the game update and install the latest version whatsoever. If you haven’t updated your game version for a while then you should follow the steps below to do so.

For PlayStation:

  • Go to the Home screen.
  • Now, navigate to the main menu on top.
  • Head over to the Games tab.
  • Scroll down to Ark: Survival Evolved and highlight it.
  • Press the Options button on your controller.
  • Finally, choose to Check for Update from the drop-down menu.

For Xbox:

  • Go to the My Games and Apps section of your Dashboard menu.
  • Select Manage > Go to Updates.
  • If the Ark: Survival Evolved game update is available, select it.
  • Press the A button on the controller to start it.

Note: It’s worth recommending going to the Settings page > Choose Systems > Select Updates to update your game automatically whenever the console is connected to the internet.

3. Update System Software

It’s recommended to update the device software to avoid graphical glitches or lags or stutters. The outdated or corrupted system software can eventually trigger program launching issues as well as smoother gameplay issues whatsoever. You can follow the steps below to install the update.

For PlayStation:

  • Head over to Settings > Hit System.
  • Select System Software > Hit System Software Update and Settings.
  • Select Update System Software > Select Update Using Internet.

For Xbox:

  • Press the Home button on the Xbox console to open the Dashboard menu.
  • Now, select Settings from the bottom of the menu > Select All Settings.
  • Choose System > Select Updates.
  • Select Update Console (if available) > Follow the on-screen prompts to complete the update process.
  • Once done, make sure to restart the console to apply changes.

4. Power Cycle your Console

It seems that sometimes any system glitch or cache issue can cause errors, crashes, lags, screen flickering, etc. By power cycling your console, you can simply clear the temporary cache or glitch to improve the performance.

  • First, shut down your console completely.
  • Next, remove the power cable from the console.
  • Wait for around 5 minutes and then plug the cable back in.
  • Finally, turn on the PlayStation or Xbox console and check for the issue again.

5. Keep the Console in a well-ventilated area

In some scenarios, your gaming console may trigger several issues with the system performance or game lags due to overheating. Sometimes the lack of proper air ventilation in the room may cause hardware stress that directly affects gameplay or gaming performance. So, it would be best if you kept your gaming console in a well-ventilated place to check whether there is an overheating issue.

The proper airflow and the cooler place or temperature inside the room might help the gaming console work better. Keeping the console in a congested area or directly under sunlight may trouble a lot.

6. Check the Free Hard Drive Space

Sometimes having low storage space on the hard drive can also trigger application launching issues apart from glitches, slow loading, lags, graphical issues, etc. You should always check for free hard drive storage space before getting to any other conclusion. If the free storage space is too low, then make sure to uninstall unnecessary games or other applications from your PlayStation or Xbox console and check for the crashing issue again.

7. Hard Reset your Console

In most cases, performing the hard reset of your console can fix system glitches or cache data issues from the game itself. To do so:


  • Switch off your PlayStation 4 or PlayStation 5 console first.
  • Once the console is turned off, press and hold the Power button on the console until you hear two beep sounds within a couple of seconds.
  • Here you’ll see two reset options to choose from.
  • Select the necessary option to reset your PlayStation console.
  • Wait for the process to complete and then make sure to sign in to the PlayStation account.
  • Finally, install the Ark Survival Evolved game, and try running it.


  • Press the Xbox button on the controller to open the Guide menu.
  • Select Profile & System > Go to Settings > Select System.
  • Go to Console info > Select Reset console.
  • You’ll get a prompt like Reset your console.
  • Here you should select Reset and remove everything. [This will delete all user data, including accounts, saved games, settings, all installed apps & games, etc]
    • Although you can choose to Reset and keep your games & apps, it may not resolve the issue in most cases.
  • After you select the option, your Xbox console starts deleting and resetting the system to the factory default settings.
  • Wait for the process to get completed, then reboot the console.

8. Reinstall the Game

You should also try uninstalling and reinstalling the Ark Survival Evolved game on your Xbox or PlayStation console. Once done, make sure to reinstall it on the Xbox console to avoid crashing issues. To do this:


  • Press the Xbox button on the controller to open the Guide menu.
  • Select My Games and Apps > Hit See All > Choose Games.
  • Then select the Ready to Install tab > Select Queue.
  • Select the Ark Survival Evolved game that you’re trying to reinstall.
  • Now, press the Menu button on your controller.
  • Select Manage Game & Add-ons or Manage App.
  • Choose Ark Survival Evolved > Select Uninstall All.
  • Make sure to select Uninstall All to confirm the task.
  • Wait for the uninstallation process to complete.
  • Reboot the system to apply changes.
  • Then press the Xbox button on the controller to open the Guide menu again.
  • Hit My Games and Apps > Select See All > Go to Games.
  • Select the Ready to Install tab > Hit Install for Ark Survival Evolved.
  • Wait for the installation process, and then restart the console.


  • Highlight the Ark Survival Evolved application that you want to delete from Library.
  • Press the OPTIONS button > Select Delete.
  • Make sure to complete the uninstallation process.
  • Finally, head over to Library or PlayStation Store page to reinstall the game again.

That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.

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