Fix: Epic Games Launcher Black Screen

The Epic Games launcher is a great platform to have all your favorite games in one place. You can organize and keep all your games up to date with the help of this launcher. Unfortunately, despite its usefulness, the Epic Games launcher is not without any issues. Users have been reporting a black screen issue when they try to launch the Epic Games launcher on their devices. This has led to frustration among the users. If you are one of those users, then you are in the right place. In this article, we will take a quick look at the reasons behind this issue, and then we’ll jump into how you can resolve this issue. So, let’s get started.

Why Does My Epic Games Launcher Showing Black Screen?

Before diving into the solutions, it’s essential to know the probable reasons why it’s showing a black screen while opening the Epic Games Launcher on your Windows or Mac devices. Here are the main reasons why Epic Games Launcher shows a black screen:

• Server Status Issue: Most users encountered black screen issues while accessing Epic Games Launcher on their Windows or Mac devices. It’s possible that due to a server-down issue, the Epic Games Launcher isn’t working.
• Incorrect Screen Resolution: If you ca unable access Epic Games Launcher on your Windows or Mac devices or show a black screen, it could be due to the incorrect screen resolution. In such cases, you have to adjust your screen resolution.
• Outdated Graphics Driver: It may be possible that due to outdated graphics card drivers, you may experience a black screen issue on Epic Games Launcher.
• Incompatibility Issue: If the Epic Games Launcher shows a black screen, the application is incompatible with your system. Check whether your Windows or Mac is compatible with Epic Games Launcher.
• DPI Settings: Several users also reported that DPI settings can cause black screen issues on Epic Games Launcher. So, try changing the DPI settings.

Epic Games Launcher Black Screen, How to Fix?

As we mentioned, there may be several reasons why it shows a black screen issue while opening Epic Games Launcher on your device. Thankfully, you may quickly fix the problem by trying the best solutions, as we mentioned in this article. So, let’s check out.

Fix 1: Make Sure to Verify Server Status

You should check for server status if you’re experiencing a black screen issue while accessing Epic Games Launcher on your Windows or Mac devices. Due to server down issues, Epic Games Launcher usually shows a black screen. Therefore, check the Epic Games server status to ensure all systems are operational. If the server status is running, you should try other solutions to fix the black screen issue on your Epic Games Launcher.

Fix 2: Reset your Screen Resolution

It may be possible that your screen resolution is set as incorrect which prevents the Epic Games Launcher from working. Therefore, your screen resolution needs to be adjusted as to fit the screen. Here’s how you can reset your screen resolution:

1. Head over to Home Screen and right-click on the empty space and choose Display Settings.
2. On the next screen, you will see the Display resolution option. Simply click the down arrow button and select 1280 × 768.

Once you have reset the screen resolution, launch the Epic Games Launcher and check if it’s loading properly. If the issue persists, try moving on to other solutions.

Fix 3: Run the Epic Games Launcher as an Administrator

Most Windows issues can be easily resolved by running the program as an administrator. So, if you’re having black screen issue on the Epic Games Launcher, you should try running the Epic Games as an administrator. Simply, right-click on your Epic Games Launcher shortcut from your desktop and choose Run as administrator. Now open the Epic Games and check if the black screen issue has been resolved.

Fix 4: Run Compatibility Troubleshooter

Another straightforward solution is to run the compatibility troubleshooter on your computer. This might help you to fix the black screen issue and you will probably fix it. To run the compatibility troubleshooter, follow these steps:

1. Right-click on the Epic Games Launcher shortcut from your desktop and choose Properties.
2. Click the Compatibility tab at the top and click Run compatibility troubleshooter. Make sure to uncheck the boxes under the Compatibility tab.
3. Once the Program Compatibility Troubleshooter pop-up on the screen, select Try recommended settings option.
4. Now click Test the program and you will head over to Games Launcher.
5. Once the test is completed, click on Next.
6. Again, click on No, try again using a different settings option and check the box next to The program opens but doesn’t display correctly.
7. Click on Next and check the box Error message saying the program needs to run in 256 colors or 8-bit color mode.
8. Click on Next and select Test the Program.
9. Click the Yes, save these settings for the program.
10. Click on Close and restart your system.
11. Now try to launch Epic Games Launcher and check if the issue has been resolved.

Fix 5: Clear the Epic Games Launcher Webcache

Clearing the webcache often resolves a black screen and other temporary issues on your Epic Games Launcher. Therefore, it’s recommended you clear the webcache on your Windows and Mac devices. Here’s how to do it.

On Windows:

1. Exit the Epic Games Launcher completely and head over to your desktop (Home Screen).
2. Press Windows + R Key on your keyboard and type “%localappdat%” and press Enter to open a File Explorer window.
3. On the screen, launch the Epic Games Launcher folder and open the Saved folder.
4. Click the Webcache folder and delete it permanently. (If there is a folder name as Webcache_4147 or Webcache_4430, delete it as well).
5. Restart your system and relaunch Epic Games Launcher.

On Mac:

1. Exit Epic Games Launcher and open Finder.
2. Click on Go > Go to Folder.
3. Type “~/Library/Caches/com.epicgames.EpicGamesLauncher” and hit Enter.
4. Now drag the webcache folder to the Trash. Again, press Control and click on Trash.
5. Restart your system and open Epic Games Launcher.

Fix 6: Update your Graphics Driver

Occasionally, due to outdated graphics card drivers might be the reason for showing black screen on the Epic Games Launcher on your system. As we know, Graphics card drivers are essential to run the games and other applications properly. However, in most cases, it gets outdated which prevents the Games Launcher from working properly as well as other applications. So, it’s recommended you update your graphics card driver on your system.

Alternatively, you can update the graphics driver by visiting the official website of the driver’s and find the compatible driver for your Windows system and download it. Once the download process is completed, follow the on screen instructions to install it on your system. Moreover, you can update the graphics card driver by using the device manager option. Here’s how to do it.

1. Exit Epic Games Launcher and head over to your system desktop.
2. Press Windows + X Key simultaneously on the keyboard and select Device Manager option.
3. Expand the Display adapters option by clicking on the arrow.
4. Now right-click on your dedicated graphics card and choose the Update driver option.
5. Select “Search automatically for updated drivers” option. Now your device will automatically scan for available updates. If your windows find any driver update, your system will automatically download and install it.
6. Restart your system to save it immediately.
7. Once the graphics card driver is updated, try to relaunch Epic Games Launcher and check if the issue has been resolved.

Fix 7: Change High DPI Settings

Sometimes, DPI settings can cause black screen issues on the Epic Games Launcher. So, try changing your DPI settings in order to solve black screen issue. Here’s how to do it.

1. Right-click on the Epic Games Launcher shortcut from your desktop and choose Properties.
2. Choose the Compatibility tab at the top and click the Change high DPI settings.
3. Now check the box next to Override high DPI scaling behavior and select OK.

Fix 8: Try Using a VPN

According to several reports, using a strong VPN (Virtual Private Network) on your system while opening the Games Launcher fixed the black screen issue. Therefore, you can give it a shot. And one thing you should remember, using a free VPN may cause several problems and glitches. So, we suggest you try using the best VPNs for your Windows.

Fix 9: Reinstall the Epic Games Launcher

If you have tried the above steps and it doesn’t work for you, try uninstalling and reinstalling the Epic Games Launcher on your Windows or Mac devices. Here’s how to do it.

On Windows:

1. First, exit your Epic Games Launcher by right-clicking the system tray icon and then clicking Exit.
2. Now click Start.
3. Type “cmd” and right click Command Prompt and click Run as administrator.
4. On the next window, type “sfc/scannow” and hit Enter. This may take a moment and again restart your system.
5. Click Start and type “Add or Remove Programs” and hit Enter.
6. Select Epic Games Launcher from the list of applications or programs.
7. Finally, click on the Uninstall option.
8. Once your Games Launcher is uninstalled, it’s time to install it on your system.
9. Go to www.epicgames.com and click Get Epic Games in the top right control of the screen. Download and install it by following the screen instructions.

On Mac:

1. Exit your Epic Games and ensure that there are no processes associated with the Games Launcher. You can check this by activity monitor.
2. Open your Applications folder and click and drag the Epic Games Launcher application to the Trash.
3. Make sure to check all the directories are no longer whether it’s Epic Games Launcher folders or files:
   ~/Library/Application Support
   ~/Library/Caches
   ~/Library/Preferences
   ~/Library/Logs
   ~/Library/Cookies
4. Go to www.epicgames.com and click Get Epic Games in the top right control of the screen. Download and install it by following the screen instructions.

Fix 10: Contact Support Team

If none of the above workarounds works for you then make sure to contact Epic Games Launcher customer support for further assistance. They will provide the best troubleshooting steps which you may try on your device in order to resolve the black screen issue on the Epic Games Launcher. In addition, ensure to check the server status and wait until the server issues get fixed if the server is down.

That’s it, guys. We assume that you have found this article helpful. But, if you’re having black screen issue on the Epic Games Launcher, you should first try the above solutions to know which works for you. For further queries, you can comment below. We will try to help you out.