Fix: Fossil Gen 5 Not Charging Issue

Fossil Gen 5 is a stylish and premium smartwatch packed with lots of useful health-related features. It runs WearOS and has thousands of watch faces to give it a new look every day. Although Fossil Gen 5 has been rated well by users, some not are happy as the smartwatch fails to charge sometimes. The charging indicator does not show any light after the device is connected to the charger. If you are in the same boat, continue reading this article as we’ll have listed below the best solutions to fix the Fossil Gen 5 not charging issue.

Fossil Gen 5 not charging

Fossil Gen 5: Device Overview

The Fossil Gen 5 is an attractive smartwatch that comes in a variety of colors with different straps. It has a built-in speaker. So, you don’t need to pick up the phone to answer a phone call. The smartwatch has 8GB of storage which is good enough to store hundreds of songs to play them offline. The smart battery modes let you extend the battery life.

Watches faces are one of the things when purchasing a smartwatch. With Fossil Gen 5, thankfully, it’s not a problem as the device has thousands of watch faces. The smartwatch is loaded with necessary health-related features like Activity Tracking, Sleep Tracking, Heart Rate Tracking, and Cardio Fitness Tracking. You can even wear the device while swimming.

How to Fix Fossil Gen 5 Not Charging Issue

Thankfully, there are a couple of effective solutions that can help you in fixing the charging issue on your Fossil Gen 5. After trying each solution, make sure to check if the problem has been sorted out.

Solution 1: Clean Your Fossil Gen 5 and the Charger

If there is some dust either on the back of your Fossil Gen 5 or on the charging pad, the device might not properly connect with the charger. Before putting the device on the charger, make sure to clean both (the smartwatch and the charger) with a soft cloth.

Solution 2: Verify That Watch Is Properly Seated on the Charger

If the charging contact points of the Fossil Gen 5 do not touch the charging pins on the charger, the device won’t charge. So, make sure that the device is properly seated on the charger. Also, verify that there is no gap or anything between the charger and the device.

Solution 3: Restart Your Fossil Gen 5

There could be a system glitch on your Fossil smartwatch which is preventing the device from charging. Simply restarting the device can fix this issue as all running processes and apps get refreshed.

Here’s how you can restart Fossil Gen 5:

Method 1:

  1. Press and hold the power button (watch crown) until you see the power menu.
  2. On the screen, tap on the Restart option.

Method 2:

  1. Press the power button on your smartwatch.
  2. Go to Settings > System.
  3. Select Restart.
  4. Click the Done icon to restart the device.

Solution 4: Reset the Smartwatch

If restarting the device method does not work, probably you need to reset your Fossil smartwatch. All your data on the smartwatch will be lost. 

Here’s how to reset your Fossil watch:

  1. Press the middle button (crown) to wake up the screen.
  2. Again, press the middle button to open the menu.
  3. Scroll down and tap on the Settings app.
  4. Go to System > Disconnect & reset.
  5. Click the done icon to reset the device.

Solution 5: Check if There’s an Issue With the Charging Cable or Adapter

There might be a problem with the charging cable or the adapter. If any of the two devices are not working, the watch won’t charge. To check if there’s a problem with the adapter, remove the cable from the adapter and plug it into your computer. If the Fossil smartwatch starts charging, you need to get a new adapter. Otherwise, there could be a problem with the charging cable.

Solution 6: Contact Fossil Customer Support

If none of the above solutions have worked for you, it’s likely that there’s some hardware problem in the smartwatch. It could be some defective component on the chip or a battery issue. You should contact Fossil custom support.

In this blog post, I have covered the best possible ways to fix the Fossil Gen 5 not charging issue. Hopefully, you were able to fix it. Let us know which method worked for you in the comments below.


  1. My fossil watch is under 2 years old and the touch screen is not working and now the watch is not charging? I would like some advice or assistance.

    1. Same here. Did you get an answer. Most stuff says to reset it but mine is dead and won’t charge

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