Fix 3: Clean the Charging Port
If your JBL Pulse 5 is still not charging anymore, you should try cleaning the charging port. This is especially true if the battery is completely dead and will not hold a charge. To clean the port, use a soft cloth or cotton swab to gently clean the charging port inside. Be sure to use a dry cloth or swab, and never force anything into the port. Once the port is clean, try plugging the charger back in and see if the device will start to charge.
Fix 4: Replace the Faulty Battery
The faulty battery is also the reason for not charging the JBL Pulse 5 anymore. However, if you are still facing a charging issue, you can check if your battery is working or if it may be damaged. If the battery is faulty or damaged, you need to replace the battery with a new one.
The first step is to acquire a new battery compatible with your device. Once you have the new battery, you need to open up the device to access the faulty battery. Disconnect the old battery from the circuit board and remove it from the device. Afterwards, connect the new battery to the circuit board and make sure it’s securely in place. Finally, reassemble the JBL Pulse 5, and you should find that your device is now charging properly.
Fix 5: Try Using a Different Power Outlet
The Pulse 5 not charging issue is caused by various reasons, try using a different power outlet to fix the issue. If you use a power strip, try plugging the JBL Pulse 5 directly into the wall outlet. If you are using a wall outlet, try using a different wall outlet. It is possible that the outlet you are using is not providing power to the Pulse 5, causing it to not charge.
Additionally, make sure that the power outlet is not in an area with a lot of dust or dirt, as that can also cause the Pulse 5 not to charge. So, trying a different power outlet will surely help you to solve the charging issue. Finally, if none of these solutions works, you may need to contact JBL for further support.
Fix 6: Update the JBL Software
Updating the JBL software is an easy way to help fix the JBL Pulse 5 not charging issue. To do this:
- Go to the JBL website and check for any available software updates.
- If you find an update, download it to your computer and then transfer it to your JBL Pulse 5.
- Once the update is complete, try charging the JBL Pulse 5 again. If the issue persists, it may be best to contact JBL customer service for further assistance.
Fix 7: Factory Reset Your JBL Pulse 5
Factory reset may erase the data to its default settings which helps to solve the charging issue. If you are still facing the charging issue, you can try to factory reset your JBL Pulse 5 device. To factory reset your JBL Pulse 5, follow these steps:
- Turn on the power of your JBL Speaker.
- Press and hold the “Play” and “Volume Up” buttons simultaneously and hold for a few seconds until it turns off.
- Wait for a few minutes and press the power button again to power on the JBL device.
- If the JBL is in pairing mode, you can reset it.
- Connect your JBL speaker to check if the JBL is charging or not.
Frequently Asked Questions
What is the issue with the JBL Pulse 5 not charging?
The issue is that the JBL Pulse 5 is not receiving a charge when connected to a power source.
Can I use any type of charging cable to charge my JBL Pulse 5?
The JBL Pulse 5 should be charged using the cable that was included with the device. It is recommended to use the original cable or the one recommended by JBL to ensure proper charging.
How long does it take to charge JBL Pulse 5?
The charging time for the JBL Pulse 5 will vary depending on the condition of the battery and the power source being used. It typically takes around 2-3 hours to fully charge the device.
Final Words
Hopefully, the above guide will help you to solve the charging issue on your JBL Pulse 5 speaker. As we have mentioned some possible solutions to solve the issue if you are facing the charging issue on your JBL. If you have tried all the steps, contact JBL customer service for further assistance.
