Fix: Nvidia Shield TV Pro No Audio/ Sound (Out of Sync)

In this journey, you’ll learn about how to fix the Nvidia Shield TV Pro no audio/sound (out of sync) issue. So, make sure to keep reading this guide.

However, talking about the Nvidia Shield TV, then with the launch of the 2019 model Nvidia Shield TV Pro, everything has changed for the company as they are now compared to such giants as Apple, Amazon, etc. Shield TV Pro, however, has some issues that prevent it from competing with the other brands.

But unfortunately, a few users reported that their device was out of sync and had no audio/sound. Still, this issue can be resolved using the techniques we have described below. So, if you are also facing no audio or sound issues with your Nvidia Shield Pro, follow this guide until the end.

Fix: Nvidia Shield TV Pro No Audio/ Sound (Out of Sync)

How To Fix Nvidia Shield TV Pro No Audio/ Sound (Out of Sync)

Well, fixing the Nvidia Shield TV Pro with no audio or sound issue isn’t a challenging task to do. You can fix this error just by performing some simple and easy tricks that we have mentioned further in this article. So, if you are facing this issue and want to fix it, perform these fixes:

Fix 1: Restart Your Nvidia Shield TV Pro

Devices commonly suffer from background issues, which can arise in several ways. If you restart your device, you might be able to resolve processes that were causing the slowdown, close programs using too much memory, and reconnect WiFi networks and other hardware that interfered with these background processes.

So, we highly recommend you reboot your Nvidia Shield TV Pro and check if the issue gets resolved or not. However, to do so, you can simply shut down your Nvidia Shield TV Pro as you normally do.

After that, turn off the power button and plug out all the cables. Then, wait for about 1-2 minutes and then re-plug all the cable and boot up your Shield TV Pro. That’s it. Now, enjoy your content because the issue is not get resolved.

Fix 2: Check Your Speakers

It is possible that the issue is not with your Nvidia Shield TV Pro, and the issue is occurring from your output device, i.e., your speakers. So, you can first check if your speakers are working or not. However, also check the cable that you are using to make the connection between your device and Shield TV Pro.

In many cases, users first complain about this type of issue, and in the end, they get to know that their speakers have some fault due to which they are getting the error. So, you need to make sure of this thing. 

Fix 3: Check If Your Have Muted Your Device

Did you check if your device is being in a muted state? Well, the chances are that you may have muted your speakers when you used them the last time. So, you must cross-check if the sounds level are well enough so that you hear something.

Also, if you are using the Nvidia device with your smart TV, then make sure to check if you have muted your TV. If so, then unmute it and try playing your favourite content on Nvidia Shield TV Pro to check if the no audio/sound issue gets resolved or not. 

Fix 4: Change The HDMI Port

Possibilities are there that the HDMI port that you are using may have any fault or it may be damaged due to which it is not properly able to make a connection to your device. Therefore, you must try using a different port and check if the issue gets resolved or not.

However, if it still does not work, then check the cable thoroughly as if it has any type of damage or cut; you have to replace it with the new one and try again. 

Fix 5: Check For Firmware Update

If you haven’t checked for Nvidia Shield TV Pro firmware update, then it is suggested to check for it immediately. This is because an older firmware may also be the main reason why you are getting this no audio/sound issue on your Shield TV Pro. So, if you don’t know how to check for it, then make sure to perform these steps:

  1. At first you require click the Settings app in the upper-right corner of your screen.
  2. Afterward, click Device Preferences
  3. On the About page, click Upgrade System
  4. Then click Check for Updates. On the next page, you must again click Check For Upgrade and follow the screen instructions in order to install the latest version.  

Fix 6: Reset Your Device

So, did you update your device with the latest firmware but find yourself nowhere and still end up getting the same error? Well, resetting your Nvidia Shield TV Pro will be the last technical option you can try. However, if you haven’t yet tried or know how to reset your Nvidia Shield TV Pro, then here are some steps for that: 

  1. On the Home screen, go to Settings to reset your device.
  2. Under Device Preferences, select Reset.
  3. Tap on Reset to complete the process.
  4. If you selected Erase Everything, you would then be prompted to confirm the operation. Tap on it to confirm.

Fix 7: Check The Content

The problem could be caused by the content that you are viewing on your Nvidia Shield TV Pro. So, you must try using a different device and play the same content to check if the issue with that content or your device has really an issue. If you didn’t have any other device access, then don’t worry; we have one more option for you mentioned below. 

Fix 8: Verify Your TV Settings

You should also verify if your TV settings are set up properly so that they can work properly with your Nvidia Shield TV Pro. Also, we suggest you change the sound settings from Dolby Atmos to Stereo as many contents may not support Dolby Atmos. So, you must try this out and let us know if this helps. 

Also Read: Fix: Nvidia Shield TV Pro No Display or Sound

So there you have it, our guide on how to fix the Nvidia Shield TV Pro with no audio/sound (out of sync). We hope that the methods that we have described in this guide have helped you fix this issue. But, in case you still have any doubts or queries regarding this, make sure to comment below and let us know. 

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