Fix 2: Make Sure The Cables Do Not Have Any Damage
A power cable is properly insulated so that you don’t get shocked. Meanwhile, if that cord gets frayed, the wire can be exposed. This is hazardous and may expose you to electric flames. Also, it will cause no display or sound error on Nvidia Sheild TV Pro.
So, you must thoroughly check if the cable has any damage or faults. However, in case you find anything suspicious, make sure to replace the cable and check if the issue gets resolved or not.
Fix 3: Change The Power Source
There are possible chances that the power socket that you are using may not be working properly and that’s the reason why you are getting the no display or sound error on your Nvidia Shield TV Pro.
Therefore, we advise you to check if the power source is working properly or not. However, to check, you can simply use a different power socket, and if your device started working, then this means that the power source that you used previously may have some damage.
Fix 4: Check The HDMI Port
Did you check if your HDMI port is working or not? Sometimes, it is noticed that due to a faulty HDMI port, your device may not be able to connect to your TV, due to which you are getting the no display issue. Therefore, you must try using a different HDMI port and check if the issue gets vanished or not.
Fix 5: Power Cycle Your Nvidia Shield TV Pro
If you are still getting the same error, then chances are there that there are some cache data stored due to which you are getting this error. Therefore, if you want to get rid of this issue, you need to remove the temporary cache file.
However, you have to power cycle your Nvidia Shield TV Pro to do this. So, simply turn off the power button and remove the cables. Then, wait for some time, plug in the cables, and turn on the power button. Now, check if the issue gets resolved or not.
Fix 6: Update The Firmware
An older firmware may also be the main culprit behind the Nvidia Shield TV Pro no display or sound error. Therefore, we advise you to try checking if there is any update available for your Shield TV Pro. However, in case you don’t know how to check for Nvidia Shield TV Pro firmware update, follow these steps:
- Initially, open the Settings app located at the window’s top-right corner.
- Thereafter, scroll down and locate the Device Preference option. Then, click on it.
- Now, click on the About option and navigate to the System Upgrade button.
- Finally, hit the Check For Upgrade button. Then, on the next page, you again need to hit the Check For Upgrade button and follow the on-screen instruction in order to install the latest version.
Fix 7: Reset Your Shield TV
If you are still facing the same error and tired of performing different fixes to resolve the error, we advise you to reset your Shield TV Pro using the steps given below. However, many users previously reported that this helped them to resolve this kind of error. So, let’s check out how to do this:
- Firstly, hover to your Home Screen and tap on the Settings option.
- After that, navigate to the Device Preferences and hit the Reset button.
- Now, again click on the Reset option and select Erase everything in order to confirm and reset your Nvidia Shield TV Pro.
Fix 8: Reach Out Help Desk
Unfortunately, suppose you still find it challenging to resolve the error even after performing the above-mentioned fixes, then except for contacting the Nvidia help desk, you have no other option.
Therefore, we advise you to hover over to the Nvidia Help Desk and report what you are facing with your Shield TV Pro. Well, depending upon how you explain the issue, you will get an official reply within three working days.
So, that’s all on how to fix the Nvidia Shield TV Pro no display or sound issue. We hope that this troubleshooting article has helped you. Nonetheless, if you have any doubts or questions in your mind regarding the above-mentioned issue, comment below.
