Fix: EA App Crashing on PC (Windows 10 / 11)

The EA App crashing on PC is an issue that is troubling several gamers worldwide. This can annoy people who recently purchased a new game or title, but it crashes down when they launch the EA app to play it. There are several reasons why this could be happening on your system. And in this article, we will try to address all of these issues one after the other until you find the one that solves your problem.

Even though you buy a game on Steam, you will require the EA app if it is an EA game. Additionally, the EA app has also virtually replaced the Origin app. It offers all the functionalities provided by Origin, making it an ideal choice for gamers. But what good is the EA app loaded with features if it crashes every time you try to play a game on it? If you are struggling with this issue on your PC, this article should help you. So without any further ado, let’s get into it.

How to Fix EA App Crashing on PC (Windows 10 / 11)?

This crashing issue could be related to the software on your PC or hardware. Regarding software, it could be an incompatibility issue for any app or the OS itself. Whereas, regarding hardware, it could be an issue with insufficient resources such as low RAM or low internal storage.

Well, let’s look at what you can do from your side to resolve this problem.

Rename EA folders

Surprisingly, renaming two folders in the EA directory has worked for many users. So you should give it a try as well.

• Press Windows Key + R to open up the Run dialog box.
• Enter “%appdata%” and click on Ok.
• Right-click on the desktop folder and select Rename.
• Set the new name as EADesktopBK.
• Now, right-click on the Electronics Arts folder and select Rename.
• Set the new name as Electronics ArtsBK.

Now try relaunching the app. If it still crashes down, move on to the next fix.

Clear App cache:

Cache memory for an application getting corrupted could lead to problems with the app itself. EA app crashing could also be due to corrupted cache data. To fix this, you need to clear the cache memory.

• Open the EA app.
• Click on the menu button at the top left corner.
• Navigate to Help > App recovery.
• Click on the Clear Cache button.

Now close the app and then try relaunching it. If it still crashes down, move on to the next fix.

Run as an administrator:

The EA app requires administrative access to function smoothly. And if it does not have admin access already, grant it the access it needs.

• Right-click on the EA app on the desktop.
• Choose Properties.
• Click on the compatibility tab.
• Select the box next to Run this program as an administrator.
• Click on Apply and then click on Ok.
• Close the properties window.

Now try relaunching the app. If it still crashes down, move on to the next fix.

Update Microsoft Visual C++:

Visual C++ is an essential requirement for most games. And if you don’t have the latest version, it is time to update it immediately.

• Visit the Microsoft Visual C++ official website and download the setup file for the latest version there.
• Once the download is complete, look for the VC_redist.x64.exe file. Once you find it, launch it on your PC.
• Follow the on-screen instructions to complete the installation.

Now try relaunching the EA app. If it still crashes down, move on to the next fix.

Restart EABackgroundService:

The background service for EA sometimes needs a refresh. And a restart can help you achieve that.

• Click on the Windows Search near the Start menu and search for Services.
• Once it shows up, open it up.
• Look for the EABackgroundService service, and once you find it, double-click to open it.
• Click on Stop and then click on Start.
• Finally, click on Ok, then Apply.

Now try relaunching the EA app. If it still crashes down, move on to the next fix.

Check Background apps:

Some applications like antivirus or other security apps might see the EA app as a threat for some reason. So it will try to stop the EA app from functioning properly with all the rights and permissions, which could lead to the app crashing down.

To fix this, uninstall any third-party app you think could be the problem.

If uninstalling such an app does not help, try the next solution.

Clear DNS cache:

• Press Windows Key + R to open up the Run dialog box.
• Enter cmd in the space and press Shift + Enter.
• The UAC window will show up. Click on Yes here.
• In the CMD window, enter the command: “ipconfig /flushdns” and press Enter.
• Once the flush is complete, close the cmd window.

Now try relaunching the EA app. If it still crashes down, move on to the next fix.

 

Clean boot Windows:

Performing a clean boot fixes most Windows crash issues. So give this a try too.

• Press Windows Key + R to open up the Run dialog box.
• Enter “msconfig” here and then click on Ok.
• Click on the Services tab and then check the box next to “Hide all Microsoft services.”
• Now click on the Disable All button.
• Go to the System Configuration window’s Startup tab and click ” Open Task Manager.”
• Click on each item in the list that pops up individually, and click the “Disable” button every time.
• Close the Task Manager, and then in the startup tab of the system configuration window, click on Ok.
• Now restart your computer.

Try relaunching the EA app. If it still crashes, move on to the next fix.

EA app’s Repair option:

• Press Windows Key + I to open up the Settings menu.
• Go to Apps, and find the EA app in the list of apps.
• Once you see it, click on it and then choose the Uninstall option.
• The uninstallation window will show up on your screen. Here, choose the option of repair.
• Then follow the on-screen instructions to complete the repair process.

Now try relaunching the EA app. If it still crashes down, move on to the next fix.

Reinstall the EA app:

If your app was installed incorrectly or the file configuration was incorrect, reinstallation should fix that for you.

• Press Windows Key + I to open up the Settings menu.
• Go to Apps, and find the EA app in the list of apps.
• Once you see it, click on it and then choose the Uninstall option.
• The uninstallation window will show up on your screen. Here, choose the option to uninstall.
• After the process is complete, restart your PC.
• Go to EA’s official website and find the exe installer file download button.
• Download the installer file and then run it on your PC.
• Wait till the installer downloads and installs the EA app on your PC.
• After the installation, restart the PC and launch the EA app. It should work fine without crashing down anymore.

So these are all the solutions to fix EA App crashing on PC (Windows 10 / 11). If you have any questions or queries about this article, comment below, and we will reply. Also, check out our other articles on iPhone tips and tricks, Android tips and tricks, PC tips and tricks, and much more for more helpful information.