Recently Robinhood service is trending due to its controversy with the stock trading of GameStop. The app has restricted its users from trading the GameStop stocks and some others after stock prices had spiked dramatically. Well, it seems that Robinhood has received overwhelming followers and users overnight. Now, plenty of Robinhood users are experiencing the Unexpected Server Error Message while using the app. If you’re also one of them, don’t worry. Here we’ve provided some of the information that you should know before going to any conclusion. Meanwhile, we’ve also shared a couple of workarounds.
To be very specific, both the Android and iOS device users are encountering the server issue while using the Robinhood app. It means the users aren’t able to use the Robinhood mobile app by any means. Additionally, there is no access to the stocks, funds, cryptocurrency, etc to the users due to the server issue. It’s frustrating a lot for serious traders or investors. Now, you should ask what is this error.
Fix: Robinhood Unexpected Server Error Message
From January 28, 2021, plenty of Robinhood users are reporting that they’re unable to use the mobile app due to its unexpected server error issue. Although the surge or spike of the active userbase on the Robinhood app after the GameStop controversy seems one of the primary reasons behind the server issue. As plenty of people are joining the server, it’s somehow can’t handle the increased number of users once at a time. We hope developers will quickly improve the server stability and increase the scalability as well.
Meanwhile, some of the serious Robinhood users are getting impatient to get the issue fixed from the server-end and they’re trying to find possible workarounds to resolve this problem manually. If you’re also one of them, you can follow the steps below.
1. Check Server Status
Make sure to check the official Robinhood Twitter handle for all the latest updates and info. Additionally, you can visit the Robinhood Status page to check the server status. If there is any server issue happening in the background, simply wait for a couple of hours and try using the app again. In that scenario, there is no need to follow other steps because it’s happening from the server-end.
However, if there is no problem found in the server status then make sure to follow other methods.
2. Restart the Device
It can also possible that there is a system glitch or temporary cache problem happening in the device. In that case, you should simply restart your smartphone or tablet device to refresh the device system in order to use the app properly again.
3. Power Cycle your Wi-Fi Router
If you’re thinking that there is an issue with your networking device like a networking glitch or cache, then you can perform a power cycle to your Wi-Fi router. To do this:
- Switch off your router first.
- Unplug the power cable from both the router and power source.
- Next, wait for around 5 minutes > Plug the power cable back in.
- Finally, turn on the router and check for the problem again.
4. Reinstall Robinhood App
If none of the above methods worked for you, make sure to simply uninstall the Robinhood app from your device and then reinstall it. Sometimes the corrupted installation file or app can also cause several issues with the performance or server-connectivity.
That’s it, guys. We assume this guide was helpful to you. Feel free to ask in the comment below.