How to Fix Samsung Galaxy S24 Series Moisture Detected Error

Samsung Galaxy S24 Series is the latest flagship smartphone from Samsung, bringing Galaxy AI features this time. This device stands out for its great performance, upgraded camera, battery life, design, and other hardware specs. However, even the best flagship smartphones sometimes encounter bugs or technical issues. The same case seems in the latest Samsung Galaxy S24 Series. As per reports from the Samsung community and other forums, users are likely encountering moisture-detected errors.

The error message stated “Warning: Don’t use charging/USB port,” and continued with, “We’ve detected moisture or foreign material in your charging/USB port.” This means your device has been through water damage and moisture is inside the USB port, causing the device not to charge properly. As you might know, the Galaxy S24 Series is IP68 certified, which means it is water and dust-resistant. In some cases, the water easily gets into the port, resulting in an error in moisture detection.

If your device is showing a moisture detected error, then ensure not to plug your phone into the charger to let the moisture dry out. Even when you plug your smartphone into a charger, the device won’t charge, and you will see an error message instead. This is concerning for every user who is facing the same error on their Galaxy S24 series. If you’re having the same error, you are in the right place. In this article, we’ll show you the effective workarounds to solve the moisture-detected error on the Galaxy S24 Series.

Reasons Behind Moisture Detected Error on Samsung Galaxy S24 Series

Water is a transcendent conductor of the electricity which can put a risk of an electric shock when it interferes with water and in contact with the charging port. A couple of users claimed that the moisture detected error is typically a bug as their devices are never in contact with water.

Mostly, when water interfere and in contact with the charging port then you will see the moisture detected error on your device. It’s possible that your device is contacted with water, resulting in moisture detected error. To make it simple, here we have listed the possible reasons for the moisture detected error. Have a look into it.

• Wet or Moisture Residuals in the Charging Port: If the charging port is wet and in water contact or if you don’t dry it thoroughly, you will see moisture detected error. Even your phone will not charge anymore if the port is wet and in contact with water.
• Corrosion & Damage to the Charging Port: If the device charging port is susceptible to corrosion and damage from knock, drops, and even mistreatment, you may encounter issues with the charging port. So, when the charging port comes into contact with liquids substances like water, corrosion, then the connection will weaken with the port and result in moisture detected error.
• Dust and Debris Particles Accumulation: If you’re living in a dusty environment or even if you carry your phone around in the bag or pocket then dust and other particles can easily accumulate over the charging port. It usually prevents the connection between the charging cable and port, resulting in moisture detected error.
• Incompatible Charging Accessories: If you are using an authorized charging cable or other accessories with your Galaxy device, it will show you moisture detected error in some instances. Mostly, the unauthorized charging accessories can prevent you from charging your phone properly and it shows an error instead. It’s advisable for you to use the compatible charging accessories.

Solutions to Fix Samsung Galaxy S24 Series Moisture Detected Error

If your Samsung Galaxy S24 Series shows a moisture detected error then don’t worry. As we have mentioned the reasons behind it which is common and usually happens if the charging port comes in water contact. If the same error appears on your Samsung Galaxy S24 series, follow the solutions we have outlined below to fix them. Make sure to follow all of the solutions until you solve the issue. Let’s discuss them one by one.

Solution 1: Clean the Charging Port

Let’s start by cleaning your charging port on your handset. You need to clean your phone charging port to ensure there is no moisture or dust particles in the port. Make sure to remove the moisture from the port by using a plastic or rubber toothpick and then wrap it in a piece of tissue paper or a cotton cloth. Now, gently use it to remove the moisture inside the charging port.

Additionally, you can slip an alcohol-soaked swab into the charging port and stir it gently and then set your phone aside for a couple of minutes to dry. This will remove the dust and other moisture from your charging port. Moreover, if you have a hairdryer, you can use it as well to blow warm air to the port at slow or moderate speed for a few seconds. This will remove any moisture and particles from the charging port, and you’ll be back to charge your phone again hassle free.

You have to keep in mind that while using the hairdryer, you have to keep the air at normal level. It means the air should be at a warm level and not hot. As overheating can damage your phone. With this simple and effective step, you can effortlessly fix the moisture detected error.

Solution 2: Put your Phone in the Rice Jar

Another great way to remove moisture is to put your phone in the rice Jar. This solution isn’t always recommended but you can still try out this solution. It may be possible that this method can give you positive results. And sometimes it works perfectly. So, if the moisture is still remaining in the port, then simply put your phone in a box with silica gel packets and leave them for one or two hours.

In case you don’t have any silica gel packet then you should put the phone in a rice bag for about 5-6 hours. But be cautious! Wrap your phone in a cotton cloth and then put it in the rice bag. This caution is necessary to prevent rice pieces from entering into the USB port of your device. As you know, rice has moisture absorbing capabilities that will help you in removing the moisture and dust particles from your phone charging port.

Solution 3: Charge your Device By Turning it Off

If you have cleaned your phone charging port by removing the moisture and other debris particles then ensure to charge your phone by turning it off. This is one of the simplest ways you should try out after removing the moisture from the charging port. Charging the device by switching it off will show you whether your phone is charging or not. But it’s the best way to charge the phone when you find the moisture detected error.

Solution 4: Force Stop your Android OS

You also need to force stop your Android operating system for a moment. Just open the Settings app and navigate to Apps. Tap on the search icon and search for Android System to open the app info page. Then, tap on the Force Stop option located at the bottom of the screen and confirm it. Now, try to charge the device and check whether the issue has been fixed or not.

Solution 5: Disable the Fast Charging

If you see a moisture detected error on your Samsung Galaxy S24 series, then you’ve to disable the fast-charging option from the settings app. Disabling the fast charging may slightly slow down the charging speed of your phone but it can help you resolve the issue related to the moisture detection.

Here’s how to disable the fast charging on the Samsung Galaxy S24 series:

• Open the Settings app.
• Tap on Battery.
• Swipe down and tap on Charging settings.
• Tap the toggle next to Fast charging to disable it.
• Connect your charging cable and check if the error still occurs.

In case the issue has been resolved, you can re-enable the Fast-charging option by switching the toggle, if you want. But if the issue persists, follow the next solution.

Solution 6: Charge your Phone Wirelessly

When you see moisture detected error on your Galaxy S24 series then the device will stop accepting any charge from the USB port. So, how do you deal with this issue? Well, there’s an effective solution available that you can try out.

Wireless charging is an alternative solution for charging your Samsung phone. As you might know, the flagship Samsung devices are compatible with the wireless charging functions. Here, you will require a wireless charging stand or charging pad that must be compatible with your device. Then, set your phone down on the charging stand or pad with the coils facing up.

After aligning the phone correctly to the wireless stand or pad, the phone will begin to charge. This will help you charging your phone without charging cable and the port will dry out as well. After waiting for one or two hours, plug your phone into the charger with a charging cable and check if the error has been fixed.

Solution 7: Update Phone Software

If you are still having the moisture detected error then updating the device software will save you. Oftentimes, Samsung releases the software updates on time to enhance the overall performance and to fix general bugs and issues. If you still encounter the “moisture detected” error, then you should update the device firmware.

Here’s how to check and update the phone software version:

• Open the Settings app.
• Tap on Software update.
• Then, tap on Download and Install.
• If an update is available, download it by following the prompts on your screen.
• Once the update is downloaded, install it by restarting the device.
• After the phone has restarted, then charge your phone to check if the error has been fixed or not.

Note: Before you proceed to download the update, you must connect your device to a stable internet data. Also, make sure your phone is charged above 50% to avoid any issues or stuck while installing the update.

Solution 8: Change the Charging Cable

In many cases, it happens that whenever you utilize a faulty or damaged charger or cable to charge the device, then the phone will show an error instead and won’t charge anymore. Therefore, if you see a moisture detected error then your charging cable is the real culprit. Make sure to replace it with another charging cable or accessories to check if the issue has been fixed or not.

Solution 9: Charge your Phone With PC

You can also charge your phone with your computer USB port to check whether your Samsung phone is charging or not. In most cases, charging with your laptop works well and the phone starts to charge without any interruptions. So, if the phone isn’t charging with a power outlet then try charging with the computer or laptop.

If the device begins to charge with your PC then it’s likely that your power outlet is the real culprit. In that case, use another power outlet to charge the device and check if the issue has been fixed. If the issue persists, follow the next solution.

Solution 10: Boot the Device Into Safe Mode

In some instances, the moisture detected error appears due to a third-party app that you have installed on your handset. Luckily, you can identify which third-party apps are causing the moisture detected error using the safe mode.

Safe Mode allows you to boot your handset with the core system apps. Then, you can disable or uninstall the third-party apps on your device that are causing the error. Here is how to enter into safe mode:

• Press and hold the Power button until you see the Power off menu.
• Now, press and hold the Power Off button.
• Then, tap on Safe Mode.
• Now your phone will automatically restart, and you’ll enter safe mode.

Once you enter safe mode, make sure to charge your phone and check whether the phone is charging without any errors. If the device is charging smoothly, it’s likely that there’s an issue with the third-party apps.

Now restart your phone again to exit the safe mode. Once you are back to normal mode, then locate the suspicious apps on your device and then uninstall it. After you are done with the process, plug the device into the charger and check if the issue is fixed.

Solution 11: Wipe the Cache Partition

If your device still shows moisture detected error while charging the phone, you should wipe the cache partition. Although clearing the cache partition can help you clear out corrupted and temporary system data. We suggest you clear the cache partition on your Samsung phone and then check the results.

• First switch off your Galaxy phone by holding the power button.
• Press and hold the Volume Up and Power button simultaneously until it displays the Samsung logo.
• Release the button when the logo appears, and you will be directed to “Recovery Mode.”
• Use the Volume button to navigate to the “Wipe cache partition.”
• Then, press the Power button to select it.
• Choose “Yes” and then press the Power button to confirm it.
• Wait until the cache partition is cleared.
• Once the process is finished, head over to the “Reboot system now” and press the Power button.
• Now your phone will restart by itself.
• Once you cleared the cache partition, charge your phone and check if the error has disappeared.

Solution 12: Reset All Settings

If you have tried the above solutions and it doesn’t work, you should reset all settings on your Galaxy phone. It is likely that there is an issue with the settings of your phone, resulting in moisture detected error. If there is an issue with the phone settings, you’ve to reset it with its in-built function. Resetting the settings will clear out the changes you have made your settings and other conflicts that cause the moisture detected error.

Here’s how to reset all settings on your Samsung Galaxy S24 series:

• Open the Settings app.
• Tap on General Management.
• Scroll down and tap on Reset.
• Tap on Reset all settings > Reset settings.
• Finally, tap on Reset. Enter the PIN, pattern, or password of your device, if the prompt appears.
• Restart your phone.

After resetting the settings on your device, check whether the moisture detected error has been fixed or not. If the issue persists, follow the next solution.

Solution 13: Factory Reset your Phone

Last but not least, you should factory reset your Samsung Galaxy S24 series. It’s likely that there’s an issue with your phone, if the charging port isn’t the real culprit. If you’ve tried the above solutions and none of this worked out, your last solution is to reset your phone to factory default state.

Resetting the device to the factory default state will completely clear the temporary bugs and issues related to the device and moisture detected error. However, it also deletes all your data including pictures, videos, audio, documents, installed apps, and other data.

Before you proceed, make sure to take a complete backup of the data that is crucial for you. Once you’re ready with the backup, then you can proceed with the process by following the steps below:

• Open the Settings app.
• Tap on General Management.
• Then, tap on Reset > Factory Data Reset.
• Read the on-screen instructions and tap on Reset to proceed.
• Next, tap on Delete All to confirm the process.
• Here, wait for the process to finish it and then your device will reboot to the system automatically.
• Once the factory reset is completed, ensure to set it up by following the on-screen prompts.
• Congratulations! Now you have solved the moisture detected error on your Samsung Galaxy S24 series.

Solution 14: Reach Out to Samsung Support

If none of the above workarounds comes in handy for you, you must contact Samsung support team for further assistance. It might be possible that your phone charging port is faulty or damaged, resulting in moisture detected error. This usually happens when your phone contacts with water. Make sure to reach out to the support team or you can visit the nearby Samsung service centre for help.

In case, if there’s an issue with the internal hardware components and the device is under warranty, you can repair the device without paying a buck. On the other hand, if the device isn’t under warranty, then you have to pay the repair charges. Even, you can get a replacement of the device, if the device is under warranty.

That’s it guys. We assume this guide was helpful to you. If you have any queries, let us know in the comments section.