Always stick to official products of amazon for they are always compatible with other devices that work in tandem with them. I’m not saying no third-party remote is compatible or they are bad. It’s just that users buy gadgets in haste. They forget to see reviews and proper technical specifications of what they buy.
Every electronic gadget that is sold on any reputable eCommerce firm, there is a mention of its compatibility with the corresponding software or other hardware. So, do take note of that while buying a third-party remote control.
If you have bought a remote incompatible with the TV, see if you can replace it.
Unpair and Pair the Fire TV Stick Remote
Maybe there is some issue with the pairing that may cause the remote to not work. So, it will be wise to unpair the remote and then pair it back again. Here’s how to do it easily.
- Disconnect the fire stick from its power socket or if it is connected to the device
- Now, on your remote hold together the menu button + back button + the left navigation button for a few seconds.
- Next, take out the batteries from the fire stick
- Turn on the Firestick and wait till the home screen show up
- Insert the batteries back into the remote
- Wait a while till the remote pairs itself up with the device
Now, the remote control should work without any issues.
Battery May Require Replacement
If you binge watch TV series or every single movie that your content provider releases, then expect the battery of the Fire TV stick to run out soon. I mean within a few weeks with extensive use throughout a day, expect the batteries to run out of juice fast. The best alternative is to keep a set of batteries to quickly replace if every other troubleshoot such as un-pairing and pairing again doesn’t work. Probably, the battery has run out.
On a safety note, there is one more advice I would like to mention. Sometimes, the chemical residue from the battery may leak out and corrode the side of the point where the battery gets connected to the remote. This is a very rare occurrence though. Normally, if it’s a spare battery that has been rendered useless for a long time and you used it in the remote, maybe from that the acid leaked out. If you see this happening, carefully take out the batteries and dispose of them. Safely clean the residues if they have leaked out on that connector surface. Then replace it with a fresh set of batteries. Now, your Fire TV Stick Remote should work.
Are You Using A New Fire TV Stick That Has Not Been Paired Yet
Maybe you have ordered a new 3rd-party fire stick and it needs to be paired first before using. Normally, the official remote control comes paired already. So, you need not do anything separately. However, if it’s a third-party device, you have to pair it manually. Otherwise, it may not work.
- Connect the Firestick with the TV via the HDMI port
- Turn the power on both on the TV and the Firestick
- Wait for the Firestick to boot up > press the home button for a few seconds
That’s it. Now, you have successfully paired the remote controller with the device. Enjoy.
Have You Correctly Aligned the Batteries
This is one of the most simple issues that people face yet they make a big deal out of it. The batteries should be set as per their polarity. I mean the battery has a positive and negative end. Ensure that the + end of the battery gets connected to the + end of the Fire TV Stick remote’s connector and so does the negative (-) end. Also, while fixing the battery in the remote, make sure it is not staying loose. Otherwise, that can lead to connectivity issues. It’s a simple workaround that people miss out on.
So, that’s about it. If you have been experiencing issues with your Fire TV stick remote, then make sure to follow all the troubleshoot methods explained here. I’m sure one or more of the methods should work and solve your issue.