The process of hard reset is similar for all Acer Chromebooks including 514, 311, 713, 512, 511, and 13. This hard restart will clear any cache data and also clear your RAM which may be causing problems to your Chromebook.
Method 3: Remove every external USB device
If you have connected many devices to your Chromebook, spin via a USB port like a mouse, keyboard, speakers, etc. Try removing all of them at once and restart your Acer Chromebook Spin and see if it turns on or not. If it turns on after removing the USB, then there is some issue with the USB associated with the device.
If you are getting nothing out of your Chromebook even after trying all these steps. You can contact customer support. They will service your Acer Chromebook Spin and will fix any problems it has after finding the exact problem.
Contact Customer Support
Fix: Acer Chromebook Turns On But Malfunctioning
If you can turn on your Chromebook and it is malfunctioning. Then there might be a few fixes you can try as well.
Method 1: Change your google Account
If you can turn on your Chromebook, but it has a problem signing you in or you are unable to access your applications then you can try changing your account.
Try signing in with a different google account. If signing in with a different account has fixed your problem, then there might be some issues with your google account.
Method 2: Remove Unnecessary Applications
If your Chromebook keeps crashing after turning on, then there might be problems with the recently installed application. Remove those applications which you have installed recently, this might fix your problem.
Method 3: Update your Chromebook Software
Sometimes, the Chromebook malfunctions just because of the old software. Try updating the software to the latest version and see if that fox your problem or not. You can update your Chromebook software by following these steps
- First of all, Click on Settings
- Now, click on the About Chrom OS
- Click on check for updates
Method 4: Hard Reset your Chromebook
Bringing back your Chromebook to the factory default may fox any problems accidentally, created while using the Chromebook. A hard reset will help you bring back your Chromebook to the factory default settings, here is how you can do that.
This will hard reset your Chromebook, and you will lose all your data.
- In the bottom right corner, click on the clock
- Sign Out of your account
- Press Ctrl+Alt+Shift+r
- Choose Restart
- A box will appear on your screen; choose the POWERWASH option here.
- Follow on-screen instructions and sign in again with your Google account
Conclusion
This brings us to the end of this guide for fixing the Acer Chromebook Spin not turning on. Please note that the Acer Chromebook Spin operates on Chrome OS, and if anything goes wrong with Chrome OS, the Chromebook won’t power on. These steps will help you resolve these problems on your own.
