Bengoo is a popular wired gaming headset with RGB lights and a range of features to keep your gaming experience at the top. The headset has been loved by many users worldwide, but not all are great fans of this device. They can’t use the microphone, which is essential for any gamer for doing live streams or in-game conversations. If you are also in the same boat, don’t worry, there are some nifty workarounds to fix the Bengoo G9000 mic not working problem.
While some cannot use the microphone on the Bengoo G9000, many users can’t record their audio. The problem can occur because of a variety of reasons. It could either occur because of a faulty driver, faulty USB port, a temporary bug, or the microphone itself could be defective. It’s hard to guess the source of the problem. Hence, I have mentioned all effective solutions that will help you fix the mic-related problems on your Bengoo headset.
- Possible Fixes to Bengoo G9000 Mic Not Working Issue
Possible Fixes to Bengoo G9000 Mic Not Working Issue
It’s unnecessary to try all the solutions I’ve mentioned in this article. Just keep applying the solutions one by one until you find the one that does the trick for you. If you already know the source of the problem, navigate to the most effective solution. Otherwise, try them in the order in which they are mentioned.
Solution 1: Allow Microphone Access (Windows 10)
If you are a Windows 10 user, you will have to manually allow microphone access before you can use it. It can be done through the Settings application.
Here’s are the steps you need to know:
- Right click on the Windows icon at the lower-left corner and select Settings. You can also use the search box to find Settings.
- Tap on Privacy.
- Select Microphone from the left-side menu.
- Click on the Change button and enable the toggle for the Microphone for this device option.
- Also, make sure that the Allow apps to access you microphone option is turned on.
- Scroll down the page and check if the game or the recording app has been given the access to use the microphone. If not, enable the option.
Solution 2: Set Bengoo 9000 as Default Device
If your Bengoo headset is not set as the default recording device, it can’t record the audio. You also need to make sure that the device is not disabled.
- On your Windows PC, type Control Panel in the search box and hit Enter.
- Under the View by option on the upper-right side, select Large icons.
- Select Sound.
- Go to the Recording tab.
- Right-click on the empty space in and check the box for Show Disabled Devices.
- If your Bengoo 9000 headset is disabled, right-click on it and select Enable.
- Right-click on the headset again and select Set as Default Device.
After you’ve applied all the steps, open the recording app and check if it can record voice from the headset.
Solution 3: Make Sure Your Microphone Isn’t Muted
You might have accidentally or knowingly muted the microphone sometime in the past and never unmuted it. It happens with people where they completely forget this and keep on looking for a solution here and there. You should also make sure this is not the case with you using the following steps:
- On your Windows PC, open the Settings app.
- Click on System and go to Sound.
- In the Input section, select your headset and raise the volume bar to its full.
Hopefully, this fixes the microphone problem with your headset. If you are struggling with the problem, we’ve more solutions below.
Solution 4: Update Your Audio Drivers
If the audio drivers on your computer are faulty or outdated, the mic might run into many problems or not work at all. You should update the driver right away and check if the problem is solved.
Either you can manually download and install the latest driver for that specific device, or use the following steps to automatically update the driver. In case you are using the manual method, download the latest driver from the manufacturer’s website only.
How to automatically update audio drivers on Windows PC:
- In the search box, type Device Manager and hit Enter.
- Expand the Audio inputs and outputs option.
- Right-click on the headset and select Update driver.
- Tap on Search automatically for drivers. Windows will automatically scan for a new driver. If found, follow the on-screen instruction to update it.
- Reboot your computer and check if the problem is fixed.
Solution 5: Check In-App Settings
By default, the microphone option is disabled on most games and applications. Hence, you need to check the settings of the app or game, and turn on the microphone option.
Solution 6: Use the Headset on Other Devices
If the device has some problem, no matter how many settings you change on your computer or mobile phone, it won’t work. Hence, it becomes necessary to verify that the microphone inside the Bengoo G900 is working. The simplest way is to pair the headset on another device and try recording something.
The Bengoo G900 has two cables which confuse many people. The USB cable is used for RGB lights, while the 3.5mm headphone jack is there for the speaker and microphone. Hence, you must plug the 3.5mm headphone jack in another device and check if the mic is working. If it doesn’t, the source of the problem lies in the hardware. You need to contact Bengoo custom support to get the headset replaced or fixed if it is still under warranty.
I hope this guide was helpful to you. Were you able to fix the mic issue with your Bengoo G9000 headset? Which solution did the trick for you? Do share your valuable thoughts in the comments below.