Fix: BENGOO G9000 Mic Not Working

Here’s are the steps you need to know:

• Right click on the Windows icon at the lower-left corner and select Settings. You can also use the search box to find Settings.
• Tap on Privacy.
• Select Microphone from the left-side menu.
• Click on the Change button and enable the toggle for the Microphone for this device option.
• Also, make sure that the Allow apps to access you microphone option is turned on.
• Scroll down the page and check if the game or the recording app has been given the access to use the microphone. If not, enable the option.

Solution 2: Set Bengoo 9000 as Default Device

If your Bengoo headset is not set as the default recording device, it can’t record the audio. You also need to make sure that the device is not disabled.

• On your Windows PC, type Control Panel in the search box and hit Enter.
• Under the View by option on the upper-right side, select Large icons.
• Select Sound.
• Go to the Recording tab.
• Right-click on the empty space in and check the box for Show Disabled Devices.
• If your Bengoo 9000 headset is disabled, right-click on it and select Enable.
• Right-click on the headset again and select Set as Default Device.

After you’ve applied all the steps, open the recording app and check if it can record voice from the headset.

Solution 3: Make Sure Your Microphone Isn’t Muted

You might have accidentally or knowingly muted the microphone sometime in the past and never unmuted it. It happens with people where they completely forget this and keep on looking for a solution here and there. You should also make sure this is not the case with you using the following steps:

• On your Windows PC, open the Settings app.
• Click on System and go to Sound.
• In the Input section, select your headset and raise the volume bar to its full.

Hopefully, this fixes the microphone problem with your headset. If you are struggling with the problem, we’ve more solutions below.

Solution 4: Update Your Audio Drivers

If the audio drivers on your computer are faulty or outdated, the mic might run into many problems or not work at all. You should update the driver right away and check if the problem is solved.

Either you can manually download and install the latest driver for that specific device, or use the following steps to automatically update the driver. In case you are using the manual method, download the latest driver from the manufacturer’s website only.

How to automatically update audio drivers on Windows PC:

• In the search box, type Device Manager and hit Enter.
• Expand the Audio inputs and outputs option.
• Right-click on the headset and select Update driver.
• Tap on Search automatically for drivers. Windows will automatically scan for a new driver. If found, follow the on-screen instruction to update it.
• Reboot your computer and check if the problem is fixed.

Solution 5: Check In-App Settings

By default, the microphone option is disabled on most games and applications. Hence, you need to check the settings of the app or game, and turn on the microphone option.

Solution 6: Use the Headset on Other Devices

If the device has some problem, no matter how many settings you change on your computer or mobile phone, it won’t work. Hence, it becomes necessary to verify that the microphone inside the Bengoo G900 is working. The simplest way is to pair the headset on another device and try recording something.

The Bengoo G900 has two cables which confuse many people. The USB cable is used for RGB lights, while the 3.5mm headphone jack is there for the speaker and microphone. Hence, you must plug the 3.5mm headphone jack in another device and check if the mic is working. If it doesn’t, the source of the problem lies in the hardware. You need to contact Bengoo custom support to get the headset replaced or fixed if it is still under warranty.

I hope this guide was helpful to you. Were you able to fix the mic issue with your Bengoo G9000 headset? Which solution did the trick for you? Do share your valuable thoughts in the comments below.