Spending a day without a smartphone is like spending 100 years in the present time. This is simply because a gadget like this is helpful in each and every task. It simply makes us feel that life is full of entertainment and excitement. Smartphones these days even control emotions and mood and because of the very same reason, everyone loves to buy gadgets that are best in every aspect. There is nothing wrong to say that limitless options are available in the market these days and even if you apply multiple filters, options are still huge in number. Therefore, one can have something best in exchange of a very competitive price when it comes to choosing a device from a smartphone market. Vivo Y20 is the latest addition in the list of available devices. This post guides you on how to fix common problems in Vivo Y20.
Many people think fixing common problems is a big challenge. However, this is not the case. If attention is paid on some key aspects, this is not at all a difficult job. Well, the fact is the users often confuse these issues with the complex hardware faults and it therefore, appears them highly difficult. The best way to deal with these issues is to understand the difference between the software and the hardware domain of a device. We at www.getdroidtips.com recommend you to do so. Well, common problems are related with the software domain of a device and therefore they are simple to fix. It is to be noted that the solutions listed in this post are generic and they cannot fix complex hardware issues. Before knowing how to fix common problems in Vivo Y20, here is a quick review of this device along with details on its specifications.
Page Contents
- Common Problems in Vivo Y20 and Solutions
- Connectivity Problems
- Poor Camera Quality
- Overheating Problems
- Slow Performance
- Screen not working properly
- Earpiece Sounds Robotic
- Slow Charging
- Poor Battery Life
- Apps not working properly
- SIM/Network Problems
- Vivo Y20 Fingerprint Sensor Issue
- Vivo Y20 Not Turning ON
- Vivo Y20 Not getting charged via cable/charger
- Unfortunately camera has stopped
Common Problems in Vivo Y20 and Solutions
The final outcome you will be having post applying these solutions depends largely on how you apply them. Of course, there are users who confuse or simply customize them during the implementation and they often face issues additional to common problems. This is something we obviously don’t want to happen and neither you as a reader of this post. Therefore, applying these solutions in a correct way is something that matters a lot. In case you are having any trouble while applying them at any stage, we recommend you to boost your knowledge on the concerned issue or simply post a comment at the end of this post. We will love to help you. It is totally your responsibility if things go wrong at any stage post implementation of these solutions. Check now how to fix common problems in Vivo Y20.
Connectivity Problems
Bluetooth connectivity problems
Solutions
- One of the leading reason you are facing this problem is keeping the phone inside a bag or in your pocket
- Make sure the problem is not caused just because the Bluetooth history is not deleted for a long time
- You might have paired a Bluetooth enabled device in an incorrect manner
- There are chances that the actual problem is there just because your smartphone is having something wrong with the Bluetooth antenna
- Check if any kind of communication restrictions are manually imposed by you on your Vivo Y20
- You can face this problem just because your phone Bluetooth visibility is having a time limit imposed on the same
- Check and make sure the Bluetooth visibility is not hidden from the nearby gadget
- You are recommended to send data under 100MB only in one cycle. Sending bulk data can cause this problem
- The reason you are facing this problem is nothing but the installation of the third-party apps in the phone
- Simply make sure the actual problem is not caused due to manually disabling the phone Bluetooth
- Delete the cache data of all the installed apps and check if this helps you to solve the problem
- While pairing the devices for the very first time, you need to be careful about the passcode that appears on the screen. Enter it correctly
- The actual problem can be there in the other device you are tarrying to connect. Check the same properly
- Simply make sure the problem is not there just because the OS in your Vivo Y20 is having something wrong with the same
- A radiation around your device can sometimes stop the Bluetooth to perform its actual task. Check if this is the reason for Bluetooth-related common problems in Vivo Y20 you are facing
Wi-Fi/Internet connectivity problems
Solutions
- Check if the reason to this problem is a fault in your Wi-Fi router. Check it properly
- There are chances that he default Wi-Fi driver software is causing the problem. Check the same
- Keep the mobile data OFF on your phone when you are connecting it with a Wi-Fi internet connection
- Make sure the Wi-Fi hotspot is not turned ON. This can be a reason to the problem in your Vivo Y20
- This problem might be there due to the weak connectivity of your internet or Wi-Fi connection. Check
- Make sure any of the apps installed on your device is not responsible for this problem. This usually happens when the installed app is having access to the phone Wi-Fi
- Check automatic connection of the phone to a nearby authorized Wi-Fi connection
- Open the LAN settings and check if they are running in custom mode. Restore them and check if this helps
- The reason to this problem is entering an outdated password in the phone. Check and correct
- The network administrator might have set additional requirements for the Wi-Fi devices to get connected to the network
- The Wi-Fi router can have an error in the configuration of the same. Check
- Make sure the security of the network is not disabled or turned OFF. This can cause the actual problem
- There are certain chances that the actual problem is caused just because of an error in the phone browser you are using
- Perform a general reboot and check if this helps you to fix the problem
- The reason you are facing this problem is nothing but a fault that is caused in the Wi-Fi antenna of the phone or the router
Mobile data not working
Solutions
- Your data pack might have expired. Check the same and make sure it is not the reason to this problem
- This might be happening due to crossing your daily bandwidth limit usage. Check if this is the case
- Make sure the actual problem is not with the phone SIM card. Refer to the solutions listed under the headline “SIM/Network Problems” in this post
- Make sure if the internet services are facing an obstacle on your phone due to any of the possible reason
- This can happen in some cases when the phone is updating the installed apps or is downloading the OS updates. Check if this is the reason
- Simply make sure the actual fault is not caused just because the storage space is not available in the phone. This can happen in certain cases
- A problem with the service provider or with the network can be a reason you have to face this fault in your phone
- Make sure you are not confusing this problem with the slow internet speed
- Check if the problem is caused by a poor signal strength on your Vivo Y20
- Reset the network setting to the recommended mode in case you customize them. This can solve the problem for sure
- Simply restart the phone and check if this help you to fix the issue
- Turning the roaming services OFF can be a reason to this problem on your device
- Check if the network mode selection on the phone is wrong. You might have selected a 2G network in the same when you are using a 4G SIM
- Clear the cache partition of the device and check if this solves the problem on your device
GPS Problems
Solutions
- Check if the internet connectivity on the device is poor and the same is causing this problem
- Make sure the actual problem is not in the phone GPS sensor. Check and get it repaired if you find the same
- The problem could be there in the GPS antenna of the device. Thus, check the same and take the action required
- Toggle the phone GPS and check if this works
- Sometimes running a number of apps in the phone that access the phone GPS cause this problem. Close a few and check if the problem is solved
- Check if the phone location services are ON. This is required for the proper working and functionality of phone GPS
- Enabling power saving mode on your Vivo Y20 can be the reason to this problem
- Make sure the GPS problem in the device is not related to the failure of any hardware component
- Check if any important OS update is spending and install the same. This can solve the GPS-related common problems in Vivo Y20
- Select high accuracy mode in the location services and restart your device. This may solve the problem
- Check if this problem can be solved by updating the Google maps
- Recalibrate the GPS on the device using the compass app and check if the problem is eliminated
- The phone GPS might be disabled or turned OFF manually. Check and turn it ON if so
- Refreshing the GPS data on your device can solve this problem. Check if this works
- If nothing work, perform a factory restart by saving the phone data first and check if the problem is gone
Poor Camera Quality
Solutions
- Your phone camera might be giving poor quality just because of installing a third-party camera app and using it
- There are chances that the problem is caused just because the pre-installed glass guard is not removed from the device
- The camera-related common problems in Vivo Y20 are caused when the device OS is having something wrong with the same
- Check if this problem is there just because the visibility around is poor. Turn the camera flashlight ON. Also, select the hooting mode that suits the situation
- Make sure to keep the burst mode disabled and this will solve the problem for sure
- There are chances that the actual problem is caused in your phone just because the power saving mode is turned ON
- The poor camera quality might be due to filling the storage space of your device fully
- Do check and make sure the problem is not caused just because your phone is having a hardware fault in the same
- Select the maximum pixel density in the camera settings and check if this helps you to solve the problem
- Do check and make sure the image stabilization option is turned ON. This helps you to deal with the problem for sure
- Simply clean the camera lens. It can have hidden moisture and oil particles on the same which can cause this problem
- This problem could be there during a video call due to poor network signal strength
- Check and make sure the problem is not caused just because the screen brightness selected by you is too low
- Avoid using the camera zoom feature and check if this helps you to deal with the problem
Overheating Problems
Solutions
- In some cases, this problem is caused when multiple apps are running in the background. Check and close them
- A basic restart to your device can fix this problem. Try the same
- You can ace this problem just because of an issue in the device ventilation system
- The reason to this problem is nothing but installing a lot of games on your phone
- Check if this problem is caused just because your device is having a problem in the battery
- The overheating is often caused in the phone due to some blocked apps or unused data. Check and delete the same
- Sometimes this problem is there just because of some basic factors related to the environment
- There are chances that the actual problem is there just because your Vivo Y20 is having something wrong with the OS. Check and update the same
- You can fix this problem simply by deleting all the temporary files you have stored in your device
- Do check and make sure you are not facing this problem just because of overcharging your device
- A power bank which is not of appropriate quality or the one not compatible with the Vivo Y20 can be the reason to this problem
- Simply make sure the actual problem is not caused just because your smartphone is having a lot of third-party apps installed in the same
- This problem could be there due to a hone virus. Scan your device and remove the same
- Try a forced restart. This can solve the problem for sure
Slow Performance
Solutions
- Check if the browser installed in your device is having multiple tabs opened. This often causes the slow performance of a smartphone and many users really don’t have an idea about the same
- Check if this problem can be solved by a simple reboot to your device. Try the same
- The reason you are facing this problem is nothing but an OS bug. Check the same
- This problem might be caused by a recently downloaded or installed theme in your smartphone
- Customizing some important settings of your device can cause this problem
- This problem can be fixed simply by updating the apps installed in the device is they are still running in old or outdated versions
- Do check if the problem is caused by a phone virus or malware
- The reason you are facing this problem is nothing but connecting your Vivo Y20 to a nearby gadget through any mode. Simply disconnect and check if this solves the problem
- You simply need to make it sure the problem is not caused just because your smartphone RAM is faulty
- The slow performance of any smartphone might be due to a slow internet connection. Check the same
- There are chances that the fault is caused just because your device is having a security issue
- If the storage space on your phone is completely filled, the same can cause the slow performance of the phone
- Check if you have installed the apps in your phone from a third-party source. This often causes slow performance. Check and disable them
- Make sure your device is not running in the power-saving mode. This can slow down the overall performance
Screen not working properly
Solutions
- One of the common problems in Vivo Y20 related to the screen is nothing but a virus in your phone. Check the same
- There are chances that the actual problem is caused just because the screen is having any internal damage on the same
- Sometimes the users have to face this problem just because a pirated or a low-quality accessory is connected with the phone
- Check if you can fix this problem simply by performing a forced restart
- Do check and make sure the reason to this problem is not associated with the screen mirroring option. If the same is turned ON and the device screen is shared with another nearby gadget, turn it OFF. Check if this works
- Do check and make sure you are not facing this problem just because your device is suffering a problem with the screen sensors. Check
- Many users face this problem just because the storage space in the phone is filled with unwanted data. Delete some files and check if this helps
- The reason you are facing this problem is nothing but a fault that is associated with the installed apps. In case an app has been installed recently, deleting the same can fix the problem for sure
- Do check and make sure the actual problem is not caused just because the transparent glass guard installed on the phone has tampered. Replace it and check if this solves the problem
- Do check and make sure the actual problem is not caused just because your gadget is running in the power-saving mode
- Simply cleaning the device screen solves this problem in certain cases. This is because the oil and grease particles are the actual trouble creators
Earpiece Sounds Robotic
Solutions
- There are various reasons to this problem. You should begin with a basic reboot to your device. Check if this solves the problem
- Make sure the actual problem is not caused just because your smartphone’s earpiece connector is damaged
- There are chances that the problem is caused just because the earpiece are not compatible to the Vivo Y20 smartphone
- Do check if the earpiece wire is physically damaged. This can be a reason to this problem
- Simply make sure the actual problem is not caused due to an error in the phone sound drivers
- Check if the sound card on your phone is working in a perfect condition
- There are chances that the actual problem is caused just because your smartphone is having something wrong with the OS. Check and fix the same
- Many users complain about this problem after installing a third-party music app. Check if this is the reason to this problem in your case as well
- Sometimes it’s nothing but not properly pairing or connecting the earpiece to the phone which causes this problem
- Do check and make sure the actual problem is not caused just because our smartphone is having something wrong with any of the installed app
- The reason to this problem is nothing but signal attenuation
- Check and make sure you are not facing this problem just because of playing a low-quality music
- The reason to this problem is nothing but poor network signal strength during a voice call
Slow Charging
Solutions
- This usually happens when the phone battery is not in a proper working condition. Get it checked
- Simply make sure that not multiple apps are running I the background
- Disable the data synchronization between the phone and the installed apps
- Check and make sure you haven’t imposed any restriction on your device which is causing this problem
- Simply make sure the actual problem is not caused just because your Vivo Y20 is experiencing a fault in the charging port. It can have its pins damaged or there might be corrosion in the same
- Sometimes it’s nothing but improperly connecting the charger to the device which causes this problem
- You simply need to make it sure that actual problem is not caused by a phone virus
- You can fix this problem by a basic reboot. If this doesn’t work, perform a software reset
- Check and make sure the problem is not caused just because you are using a charger of another smartphone
- There are chances that the actual problem is just because of placing phone calls while charging your phone
- Make sure no feature on your device is running without any use. This can be a reason to the problem
- Sometimes the users have to face this problem just because the smartphone is having a software fault in the same. Install the latest available updates for the phone as well as for the OS
Poor Battery Life
Solutions
- The reason to this problem in certain cases is boosting the screen brightness. Control the same and check if this helps
- One of the reasons to the common problems in Vivo Y20 which cause poor battery life is nothing but customizing the power settings. Check and restore
- There are chances that the actual fault is caused just because your smartphone’s battery is not in true working condition
- Do check and make sure the background notifications which you haven’t read are not causing this problem
- Sometimes the users have to make sure that the problem is not caused just because the smartphone is having something wrong with the installed apps. Check them properly
- Check if the streaming applications if installed on your device are causing this problem
- Turn OFF the phone GPS, Bluetooth and Wi-Fi if they are turned ON without any use
- Make sure you haven’t connected your device to a gadget through a power cable or a wireless mode. Simply disconnect and check if this helps
- The reason you are facing this problem is nothing but the screen-out time is high
- Wipe the cache partition and check his this helps you to deal with the problem
- There are chances that the fault is caused just because of the installation of power-hungry apps in your phone
- Check if your device is having several games installed on the same and that’s you by customizing the recommended settings
Apps not working properly
Solutions
- This problem declares its presence mainly because of not updating the installed apps in your device. Check
- Simply make sure the true problem is not linked with the phone RAM. It might be faulty and is causing the problem. Heck
- The installed apps can have various bugs or coding errors that can cause the problem
- Check if this problem is caused just because the app creating the problem is not supported by your Vivo Y20
- This problem often declare its presence due to a virus in your device
- You simply need to make it sure that the actual problem is not there just because your smartphone is having a problem in the software domain
- If you deny the installed apps to access your phone data, the problem could be there because of the very same reason
- Keep your device free from all the restrictions. This helps you to avoid all the apps-related problems automatically
- In case any of the features of your phone is disabled, simply enable the same. This can solve the issue
- Make sure the problem is not caused just because the apps are running in the custom settings on your device
- Sometimes turning ON the safe mode affects the working of the apps installed in your device
- Check if the internet connection is weak and the same is causing this problem
- A basic reboot to your device may solve this problem. Try the same
SIM/Network Problems
Solutions
- The phone signal antenna might be in a non-working condition. Check and take the action required
- If you have restricted the access of your SIM card due to a security reason, remove the password or the PIN imposed on the same. This can be a reason to the problem
- Check if the SIM card is having a physical damage or stain on the same. This often causes the concerned problem
- The service you are trying to access on your device might be restricted
- Check if the problem is there just because the SIM card is not inserted correctly on your Vivo Y20
- The reason you are facing this problem is nothing but a fault in the SIM slot. Check the same
- Avoid unlocking the device bootloader
- Check if the roaming services are activated on your phone when they are required
- Check if your phone is having the Airplane mode turned ON
- Make sure the reason to this problem is nothing but the suspension of services
- This problem is often experienced in a smartphone when the users change the network preference from automatic to custom
Vivo Y20 Fingerprint Sensor Issue
Solutions
- First of all, simply clean your hands. Dust or debris on the fingers can be a reason to the problem. Check and take action required
- Gently clean the fingerprint scanner on the phone with a soft cloth and check if this solves the problem
- This problem can sometimes declare its presence due to completely filling the storage space of the phone
- The fingerprint scanner might not be working due to a bug in the Operating System. Check and take the required action.
- Simply delete the saved fingerprint from your Vivo Y20 and add it again. This can solve the problem
- One of the reasons to the fingerprint-related common problems in Vivo Y20 is nothing but putting pressure on the fingerprint scanner very softly. Put a bit more pressure on the same with your finger and check if this works
- Always make sure to add more than one fingerprint
- Your fingers might be wet and the same can be a reason to this problem
- Always give priority to the phone updates. Installing them make sure the problem wouldn’t declare its presence
- Check if there is a minor injury on your finger which might be acting as a barrier for the scanner when it try to read the information from the same
- Performing a factory restart can solve this problem. If this doesn’t work, the reason to this problem might be a hardware fault in the phone.
- Sometimes this problem could be there due to allowing multiple apps installed in the phone to access the fingerprint scanner on the phone. Check and take the action required
Vivo Y20 Not Turning ON
Solutions
- Check if the phone battery is charged. This could be due to the consumption of entire juice from the same
- An issue with the third-party app can cause this problem. Thus, check all the apps before you install them in the phone and make sure they are compatible with the same
- Make sure to press the power button a bit harder and check if this helps
- Sometimes this problem would be due to a fault in the power button. Check and take the action required
- An unknown software glitch in the device can be a reason to this problem. Check and take the action required
- There are chances that the phone is getting turned but it’s the screen which is not. Check and make sure this is not the actual issue in your case
- This might be happening because you restarted or turned OFF your device when it was updating
- Know the exact number of seconds for which you need to press the power button. Sometimes this problem is there just because you are pressing the same for a very short span of time
- Liquid damage to your Vivo Y20 can be a reason to this problem. Check and take the action required
- Hardware damage in your phone can be the reason to this problem. Check and get it repaired
- Overheating can sometimes turn off the device automatically and you cannot turn it ON unless the inner temperature comes down the normal range
- Check if the phone can be turned ON in the safe mode. Press the power button with the volume up/down button for the same. If this doesn’t work, try opening it in the recovery mode
Vivo Y20 Not getting charged via cable/charger
Solutions
- Check if this is a problem just because the phone battery is faulty
- Make sure the phone charger is in proper working condition
- A loose connection between the phone and the charging cable can be a reason to this problem. Thus, make sure to connect them properly
- A bad app or the one installed from a third-party source can be the reason to this problem
- Don’t use a third-party charger as this can be a reason to this problem
- Check if dust or debris is there in the charging port and clean it. The same can be a reason you have to face this problem in your device
- In some cases, the phone gets charged but the charging percentage icon which doesn’t give the correct information. This can happen due to a software bug. Check and install the latest updates if the same is pending
- Sometimes the charging-related common problems in Vivo Y20 are experienced when the charging socket/power source you are using to charge your widget is faulty
- Check if the actual fault is with the charging cable. Check and replace the same if required
- This problem could be due to the detection of moisture in your Vivo Y20. Check its level and take the required action
- Remove the last application you installed and check if this helps you to deal with the problem
- An issue with the phone motherboard can be the reason you have to face this problem
- The pins in the phone socket might be damaged and the same is causing this problem. Check the same
- Drain the phone battery completely and charge it again. Check if the problems is solved
- Performing a forced restart to the phone can fix this issue. Simply try the same
Unfortunately camera has stopped
Solutions
- Check the default camera driver software in the phone. Check if installing the new updates for the OS fixes this problem
- Make sure you aren’t using a third-party camera application which is not compatible with your Vivo Y20
- Disable the safe mode if your phone is running in the same
- This problem could be there just because the phone has something wrong with any of the hardware components inside
- Close the camera application if it is running in the background and open it again after 30 seconds. Check if this solves the problem
- Delete the cache of the camera application and check if this helps you to deal with the problem
- Do check and make sure the actual problem is not caused just because the camera lens is faulty or is having a damage on the same
- There might be no storage space available in the phone or in the memory selected for storing the camera files and the same can cause this problem. Most of the times the camera-related common problems in Vivo Y20 are because of no other reason than this
The best thing about the solutions listed in this post to fix common problems in Vivo Y20 is they are simple to understand and apply. However, as already mentioned, you must keep in mind that things can go wrong if they are applied in an improper manner. Thus, pay attention to the same and contact the official support of your device in case the things are beyond your control at any stage. Thanks and keep visiting our blog for all the latest information on the latest Android news.
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