Fix: Dyson V11 and V12 Not Turning On

Dyson vacuum cleaners are a household name. The convenience of charging up a vacuum cleaner and using it without any cable running around is one of the USPs of this impressive machinery. But all electric appliances have some issues. One particular issue that has been reported by users worldwide is the vacuum cleaner not turning on at all. What good is a device that does not turn on at all?

That is why we have compiled this article consisting of common solutions that one can try to resolve the issue with Dyson V11 and V12 not turning on at all. It could be a power supply, battery, or motherboard issue. Well, whatever the case, we will guide you through different solutions that you can try for this and get the vacuum running again. So without any further ado, let’s get into it.

Dyson V11

How to fix Dyson V11 and V12 Not Turning On?

One of the solutions mentioned below should resolve your problem.

Unplug And Reboot The Vacuum:

Before trying anything else, unplug the vacuum cleaner from the power source. Now, wait and press the power button on your cleaner. Now, put the plug back in and turn on the power for the vacuum cleaner to charge up.

If this does not help, try the next fix.

Check Power Supplies:

Ensure all your power supplies are working. If the voltage of your household has gone down, your vacuum might not be getting the wattage it requires to turn on or charge up. It could also be a fuse issue. Check the other appliances in your house that require a high amount of power and verify whether they are working fine or not. If they are also behaving abnormally, the problem is with the power supply. You need to call home an electrician and check everything in your house.

You can also call the local authorities responsible for providing electricity and ask whether there is an issue with the current supply.

If everything is working well regarding the power supply, but you still witness the issue, try the next solution.

Check the Wall Switch:

Over time, the contacts in a wall switch might get dusty or rusted. Again, the plastic or metal parts inside the wall switch may become loose and allow it to move around. This can prevent the power socket from making a good connection with the contact points on your Dyson vacuum’s power cable. To fix this, you need first to check your switch. Firstly, remove the faceplate from the wall switch. Then clean any debris or dust you see using a cloth. You need to turn off the power supply before trying all of it, and a simple mistake can get you electrocuted. After cleaning and tightening everything inside the wall switch, put the faceplate back and turn the power on.

Try the next solution if your Dyson V11 or V12 is still not turning on or getting any power.

Check the light:

When you try to turn on your Dyson Vacuum cleaner, if you see a blue light, it could be possible due to a blockage. You need to thoroughly clean the vacuum in many ways to ensure that there is no blockage causing the issue. You can try cleaning the HEPA filter of your Dyson vacuum cleaner and check whether that allows the vacuum to turn on again.

If cleaning out the vacuum cleaner does not work, move on to the next solution.

Red light showing up:

When you try to turn on your Dyson vacuum cleaner, if you see a red light, the trouble is with the device’s battery. The best way to fix this is to replace the battery of the vacuum cleaner entirely.

Ensure you get the new battery from Dysin itself, as it would be best compatible with your device. Further, ensure that when you replace the battery, it is done correctly and everything else is in its proper place.

If changing the battery does not solve your problem, move on to the next solution.

Dyson is not showing any light:

If you do not see a blue light or a red light while plugging in the vacuum cleaner to a power source, that could also indicate a battery problem. It happens only when the vacuum cleaner is not receiving any power at all. In such a scenario, the solution mentioned above about replacing the battery is your best bet in fixing the Dyson V11 or V12.

If this does not work as well, move on to the next solution.

Inspect The Power Cables:

The cable you are using to connect your vacuum cleaner to the power source needs to be in working condition. Ensure that the cable fits well at both ends with no gap between the port and the cable. Even the smallest gap can cause the vacuum cleaner not to turn on.

You also need to check the cable for any visible damage. If there is any tear in the cable or any part of it looks burnt, you need to change it. You can find such a cable in any electrical store near your house.

If the vacuum turns on after changing the power cable, you have your solution. The power cable was indeed the culprit. But if the vacuum cleaner does not turn on even after changing the cable, try the next solution.

Contact support:

If none of the solutions mentioned above worked for you, the problem is with your Dyson vacuum cleaner’s hardware. In that case, you need to contact Dyson support. You can find information on contacting them right on their website. You can also visit the nearest Dyson service centre and try to get the device fixed. If it is under warranty, you may even get it replaced by them for free.

So these are the solutions that you can try to fix the Dyson V11 and V12 tnt turning on issue. If you have any questions or queries about this article, comment below, and we will get back to you. Also, check out our other articles on iPhone tips and tricks, Android tips and tricksPC tips and tricks, and much more for more helpful information.

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