How to Fix If Element TV Not Connecting to WiFi

Element TVs are reliable TVs with smart features like Wi-Fi that lets you stream content online. However, the Wi-Fi may stop working, or you may not connect to your WiFi altogether. This is a common issue faced by all smart TV owners, including Element TV. You are in the right place if you are also having issues connecting your Element TV to Wi-Fi. This guide will help you fix this issue and connect to the Wi-Fi on your Element TV again.

Why Is Element TV Not Connecting to WiFi?

There can be several reasons your Element TV isn’t connecting to Wi-Fi. Since we can’t tackle all the problems, here are a few of the most common reasons:

1. Software Bug: A software bug can cause the TV to disconnect from the Wi-Fi.
2. Weak Wi-Fi Signal: Your TV’s distance from the Wi-Fi network or obstacles in the signal path (such as walls or other electronic devices) can create connection problems.
3. Incorrect Wi-Fi Password: Ensure you use the right password when connecting your Element TV to your wireless network. Incorrect credentials will prevent the TV from connecting to the Wi-Fi.
4. Internet Issues: If there is an issue with your internet connection or the router, your TV won’t be able to connect to Wi-Fi.
5. Network Pings are Disabled: If network pings are disabled, your TV won’t be able to connect to Wi-Fi.
6. Software/Firmware Updates: Outdated software or firmware on your Element TV can lead to compatibility issues with the Wi-Fi network.

Fix Element TV Not Connecting to WiFi

Now that you know the potential reasons behind the issue, you can begin troubleshooting. We have compiled seven solutions that will help you fix this issue. So keep trying each one of them to find the one that works for you. Follow along.

Fix 1: Power Cycle the TV

If you are facing a Wi-Fi connection issue on your Element TV, the first thing you should do is restart it or perform a power cycle. Performing a power cycle on your TV will fix any temporary issues with the TV software. Here’s how to do it:

1. Unplug your TV from the power cord and wait for about 2 minutes.
2. Once all the power is drained out, your TV is ready to be plugged back in.
3. Plug your TV back in and try connecting to the Wi-Fi. If the issue still persists, move to the next solution.

To restart your Element TV normally, follow these steps:

1. Go to the homepage of your Element TV.
2. Navigate to the Settings page.
3. Scroll all the way down and click on “System” from the menu.
4. Scroll down and select System restart and press OK on your remote.
5. Your TV will now restart.

Fix 2: Check your Wi-Fi Credentials

The next step is to check your Wi-Fi credentials. This may seem obvious, but many users tend to ignore it. Double-check the Wi-Fi password and enter it accordingly on your TV. If the Wi-Fi credentials are correct, then you need to check if there is a problem with your internet connection.

Fix 3: Check your Router

If there is a problem with your internet connection, you need to check your router. Make sure your TV is in range of the Wi-Fi router and that there are no obstructions between the router and the TV. Try placing your router in an open place in the house. It would be even better if you placed it beside your TV.

Nonetheless, if you still face the issue, you can try restarting your router if that helps. Follow these steps:

1. Unplug your router from the wall socket.
2. Wait for 20-30 seconds to drain down all the power.
3. Plug your router back in and try connecting to the Wi-Fi on your TV.

If you are still having an issue with your router, you should try to reset it. A reset will restore your router to its default settings with the default SSID and password. Follow these steps to reset your router:

1. Locate the reset button on the back of your router.
2. Take a paper clip or something similar and insert it inside the reset hole to press the reset button.
3. Release the button after about 30 seconds.
4. Now, connect to your Wi-Fi using the login credentials on the sticker on the back of your router.

Fix 4: Enable Network Pings

If you are still facing the issue, make sure that network pings are enabled on your Element TV. Network pings help establish a secure connection between your Wi-Fi and the TV, and turning them off means you won’t be able to connect to Wi-Fi. Here’s how to enable network pings on your Element TV:

1. On your Element TV remote, press the Home button five times in a row. Then, press the forward, play, rewind, play, and forward buttons in the same sequence. This will open the secret platform settings on your Element TV.
2. Navigate to the System Operation menu and press OK on your remote.
3. Next, go to the Network menu and click on “Disable Network Pings.” This will change the text to “Enable Network Pings.” Network pings have now been enabled.
4. Once you have done that, exit the secret platform settings page and restart your TV.
5. Come back again and see if the Wi-Fi is now connected.

Fix 5: Set Up a Network Connection

If none of the above solutions worked, you can try to set up a network connection from the settings. If the TV isn’t connecting to your Wi-Fi network or if you have entered incorrect credentials, this solution is worth trying. Just follow these steps:

1. Press the Menu button on your TV remote and scroll down and choose Settings.
2. Click on “Network” from the menu.
3. Click on “Check network connection.” If you do not see this option, it means that you are not connected to a network.
4. Click on “Setup connection” and enter your Wi-Fi credentials.
5. Once you have done that, exit the settings page and restart your TV.
6. Come back again and see if the Wi-Fi is now connected.

Fix 6: Update your TV Firmware

Outdated software can also cause issues with your Wi-Fi connection. Updating the TV firmware should help fix the issue. Follow these steps:

1. Press the Menu button on your TV remote and scroll down and choose Settings.
2. Scroll all the way down and click on “System” from the menu.
3. Scroll down and select System Update and press OK on your remote.
4. Click on “Check now” to see if any updates are available. If any updates are available, you will see a prompt.
5. Select “Update now” and press the OK button on your remote.
6. The update will now begin. Once the update is finished, restart your TV.
7. Check back again and see if the Wi-Fi is now connected.

Fix 7: Reset your TV

If everything else fails, you can try to perform a factory reset on your Element TV. Note that this step should be the last resort if you have tried all of the steps above. Also, remember that a factory reset will delete any data saved on your TV and restore everything to its default. Once you are ready, you can follow the steps below to reset your Element TV:

1. Press the Menu button on your TV remote and scroll down and choose Settings.
2. Select General and press OK.
3. Then select the Restore Default option and press OK.
4. Enter your TV password if prompted.
5. Once you have done that, your TV will be restored to its default settings.
6. Set up your TV as brand new and try connecting to the Wi-Fi again.

If the issue still persists, it is recommended to reach out to the Element Electronics support team for further assistance. They should be able to resolve the issue for you. You can also contact your ISP to see if there’s a problem with your internet connection.

Final Words

These are the steps you need to follow whenever you want to fix issues with WiFi on your Element TV. Wi-Fi is an integral part of your Element TV as it helps us stream content on it. We hope that this guide has helped you fix the issue and start watching your favourite content on your Element TV again. Let us know which solution worked for you in the comments section below.