Facebook Messenger is one of the most popular social media platforms. It allows users to connect with their friends or family and chat just like other social platforms like WhatsApp and Telegram. Facebook Messenger shows various icons that indicate whether your message has been successfully sent, delivered, or received.
Just like other Facebook Messenger icons, there is a red exclamation point. Most of the time, if your mobile device is not connected to a proper internet connection, you won’t be able to send the message to the other person on Facebook Messenger. And that’s why you see the red exclamation Mark at the far right of your message.
However, most users encountered an issue with Facebook Messenger. According to reports, the Messenger couldn’t send a red exclamation mark on the message. Worry not! We’re here to help you. In this article, we will provide the most effective ways to troubleshoot the issue of Facebook Messenger not sending red exclamation marks. So, without further ado, let’s get into it.
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Reasons Why Facebook Messenger Couldn’t Send Red Exclamation Mark?
There could be several reasons why Facebook Messenger couldn’t send a red exclamation mark when the message failed to send. Here are some primary reasons you should definitely take a look into it.
Reason 1: Poor Internet Connection
Most times, if your mobile device is not connected to a stable internet connection, then you won’t be able to send the message to the person you’re trying. In such a case, you should see a red exclamation mark near the message you’re trying to send. However, if the person you are trying to message is not currently available on Facebook Messenger, you may see the red exclamation mark.
Reason 2: Inadequate App Permission
Facebook Messenger requires a specific app permission to send the message at the right time. Also, it needs to perform a smooth function effectively such as access to your microphone, camera, contacts and storage. If the app permission is disabled on your device, then you may experience an issue with the red exclamation mark while sending the message to your friend.
Reason 3: Block From Sending Message
It could be possible that the person you are trying to send a message to has blocked you from sending messages on Facebook Messenger. This is why you see the red exclamation mark at the right far from your pending message.
Reason 4: Outdated Facebook Messenger App
An outdated Facebook Messenger app can also cause several issues, including the red exclamation mark. If the Messenger is running on the oldest version, then you may experience such issues with the Messenger App. In that case, you have to check whether Facebook Messenger is running on the latest or outdated version.
Reason 5: Software Issues & Bugs
Software bugs and issues can cause several issues including the red exclamation mark on Facebook Messenger app. In that case, you have to restart your device or perform a factory reset to resolve the problem.
Therefore, these are some of the primary reasons why Facebook Messenger couldn’t send red exclamation marks on your device. So, it’s time to troubleshoot the problem on your device. Let’s have a look into it.
Solutions to Fix Facebook Messenger Sends a Red Exclamation Mark Issue
Try these effective troubleshooting steps to resolve the problem that Facebook Messenger sends a red exclamation mark while sending the message to the friend. By following each and every single step carefully, you may definitely fix the problem.
Solution 1: Check Your Internet Connection
If the Facebook Messenger sends a red exclamation mark while sending a message to an individual and it failed to deliver, it could be due to an unstable internet connection. Make sure to connect your device with a strong internet connection before sending a message to an individual person on your Facebook Messenger. If you are connected with cellular data, it is suggested you switch to a Wi-Fi network and try sending the message again to check if the red exclamation mark is showing at the right of your message.
Solution 2: Restart the Facebook Messenger App & Device
If you are connected with a stable internet connection on your mobile device, and you still get a red exclamation mark while sending the message to an individual, you should try restarting the Facebook Messenger app and your mobile device. Restarting the app allows you a fresh start without any temporary issues on your device.
Therefore, it is suggested you restart your Facebook Messenger app or your mobile device to check if the red exclamation mark issue will be resolved while sending the message to an individual person. Simply, close the Facebook Messenger app from the recent taskbar and re-launch the app again.
If restarting the Facebook Messenger doesn’t help to resolve the red exclamation mark issue, then you should restart your mobile device. If you have an Android device, then press and hold the power button until the Restart menu appears on screen. Again, tap the Restart and wait until the device turns back on.
Alternatively, to restart an iPhone device, press and hold the power button until the “Slide to power off” menu will appear on screen. After that, slide the power off slider from left to right to power off your iPhone. Wait for a few seconds. Again, press and hold the power button until the Apple logo is visible on the screen. Once successfully restarted, try checking if the issue has been resolved by sending a message to an individual person.
Solution 3: Clear Facebook Messenger Cache Data
You can also try to clear the Facebook Messenger cache data which are generally stored as temporary cache on your device, causing several issues. In such a scenario, make sure to clear the Facebook Messenger cache data and check if it works for you to resolve the problem. Here’s what to do.
- Head over to the Settings app on your device.
- Tap Apps or Apps & Notifications.
- Tap on the See All Apps option.
- Find the Facebook Messenger app from the list of applications and select it.
- Again, tap the Storage and cache option.
- Lastly, tap on the Clear Cache & Clear Storage option.
Solution 4: Update Your Facebook Messenger
An outdated Facebook Messenger might be the reason for getting a red exclamation mark while sending the message to an individual person on your device. In such cases, make sure to update Facebook Messenger to the latest version on your device.
Here’s how you update your Facebook Messenger on an Android or iPhone device:
On Android Phone:
- Head over to Google Play Store on your device.
- Tap on the profile icon at the top right corner of the screen.
- Tap Manage apps and device > Updates available.
- Find Facebook Messenger from the list of updates section and tap on it.
- You will see the update option (If available).
- Tap on the Update option and let the app completely installed on your device.
On iPhone:
- Head over to the App Store on your iPhone.
- Type Facebook Messenger in the search bar.
- Select the app and tap on the Update option (If available).
- Now wait until the update process is going on.
- Once successfully updated, try checking if the issue has been resolved by sending a message to your friend.
Note: Make sure you are connected to a strong internet connection while updating the Facebook Messenger app to the latest version on your device. As an internet connection is required to do so.
Solution 5: Reinstall Facebook Messenger
If you have updated the Facebook Messenger app to the latest version on your device, and you are still getting a red exclamation mark while sending the message to an individual person on Messenger then it is suggested you uninstall and reinstall the Facebook Messenger app on your mobile device. Just uninstall the app and download it from the Google Play Store or App Store. After that, login with your Facebook account and check if the issue has been resolved.
Solution 6: Contact Support Team
If none of the above listed solutions helps you to resolve the red exclamation mark issue on your Facebook Messenger, it is recommended you contact the Facebook support team for help. Well, you can also try performing a factory reset to your mobile device and check again is that a red exclamation mark showing while sending the message. If it doesn’t work, all you have to do is to contact the team first.
They will definitely provide the best effective solutions which you can apply to resolve the problem as soon as possible. Make sure to provide the problem you’re facing with detailed information to the community team.
Wrapping Up
Facebook Messenger getting a red exclamation mark while sending a message to an individual person or friend can be disheartening for most users. If you are in a hurry to send a message and it doesn’t or shows a red exclamation mark, means you are not connected to a strong internet connection. Firstly, make sure to connect your mobile device to a stable connection and check again.
However, if it fails, you should try the other solutions mentioned in this article. These solutions include clearing the cache data, updating the Facebook Messenger app, and reinstalling the app. By following the steps mentioned above, you may easily resolve the problem on Facebook Messenger. In the end, you can contact the support team for help. We hope you find this article helpful for you. In the comments section, let us know which of the above workarounds resolved your problem. Also, follow Getdroidtips for more information and the latest updates.