How to fix Galaxy S9 and S9 Plus black screen problem

Samsung is a Korean manufacturer which is equally popular as the Android operating system. From the time when Android started to reach more users, Samsung was popular in the market. They have launched a number of devices at different times of evolution of Android devices. Samsung has one of the largest user bases of Android devices. The latest launch from Samsung is the Galaxy S9 and S9 Plus. These two flagships of Samsung comes with some cool specifications. In this guide, we will walk you through the steps to fix Galaxy S9 and S9 Plus black screen problem.

Being the flagships of 2018, Samsung never missed adding the best possible specifications with the devices. The Galaxy S9 comes with a 5.8-inch display, while S9 Plus gets a 6.2-inch display. S9 gets a 4 GB RAM, while S9 Plus gets a better 6 GB RAM. The rear camera of both devices is also different with a dual camera setup of 2 sensors each of 12 MP on S9 Plus, while a single 12 MP sensor is provided with the S9. Both devices get the latest Qualcomm MSM8998 Snapdragon 845 SoC. An internal storage of 64 GB is available for both devices and can be expanded up to 400GB. A 300 mAh battery for S9 and a 3500 mAh battery for S9 Plus is provided.

How to fix Galaxy S9 and S9 Plus black screen problem

Ways to fix Galaxy S9 and S9 Plus black screen problem

The black screen issue can be a cause of something simple as a completely drained battery to serious firmware issues. It can also be caused because of some hardware damage. If hardware damage is the issue you will need technical assistance to fix it. But is the issue is caused by other things like a firmware issue there is something you can do. The steps you can try to fix Galaxy S9 and S9 Plus black screen problem are listed below.

Plug your device to charge

Sometimes when a black screen occurs and your device refuses to turn on it can be because of lack of battery. The simple solution here is to plug your device to charge and trying to turn on after some time.

Boot into safe mode

Sometimes a faulty third-party app can cause issues like this. You can confirm this by booting your device into safe mode. The steps to do this are:

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  1. Power off the device completely.
  2. Press and hold until the logo appears
  3. Once the logo appears to release the power button and the press and hold the volume down button
  4. Release the button when safe mode appears at the bottom of your device screen

Wipe system cache

  1. Power off the device
  2. Press and hold volume up button, Bixby button and power button
  3. When the screen with No commands message shows up tap on the screen
  4. Use volume keys to highlight wipe cache partition and use power button to select it
  5. Confirm by selecting yes option

Factory reset

  1. Power off the device
  2. Press and hold volume up button, Bixby button and power button
  3. When the screen with No commands message shows up tap on the screen
  4. Use volume keys to highlight wipe data/factory reset and use power button to select it
  5. Confirm by selecting yes option to clear the cache.

I hope this guide was useful in understanding how to fix Galaxy S9 and S9 Plus black screen problem. If any queries or feedback, please leave a comment below.