Fix: Garmin Venu Sq Won’t Charge Issue

Today’s smart watches are designed to offer convenience and flexibility, but when you have a malfunction, it can be a major inconvenience. You may feel frustrated if you own a Garmin Venu Sq and it won’t charge.

Garmin Venu Sq Not Charging, How to Fix?

Fortunately, there are some steps you can take to help troubleshoot and fix the issue. In this article, we will discuss some of the steps you can take to fix it. By following the steps outlined in this article, you should be able to get your Garmin Venu Sq charging again.

Leave the Watch on Charger For an Hour

Garmin recommends leaving the Venu Sq watch on the charger for at least an hour before you start using it again. This will ensure that the watch is properly charged to a certain percentage and is ready for use. If you have left the watch on the charger for at least an hour and it still isn’t charging, move down to the next solution.

Check your Power Outlet and Cable

You should also check your power outlet. Ensure the outlet provides a steady electricity current to your device. If the outlet is not providing a consistent current, try using a different power outlet.

Another step to take is to check the USB cable. Ensure the cable is securely connected to the device and the power outlet. If the cable is not connected correctly, it can cause the device not to charge. Furthermore, if the cable is damaged or frayed, you may need to replace it.

Clean the Charging Contacts

Another thing you should do is clean the charging contacts located at the back of the watch. This is necessary to ensure that no dirt or debris prevents the charging cable from making a proper connection. To do this, you will need to power off the watch and use a soft cloth to wipe the contacts until they are clean gently.

Once the contacts are clean, you should plug in the charger and observe the charging indicator. If the indicator does not light up, then the issue is likely with the charger. To confirm this, try using a different charger or charging cable.

Check for Copper Tarnishes

Copper is a common component in charging cables and ports, and if it becomes tarnished, it can lead to issues with the device not charging properly. To check for copper tarnishes, first inspect the charging cable and port. If there are any signs of tarnish, then it’s likely that this is the cause of the charging issue.

To fix the issue, clean the cable and port with a cotton swab dipped in rubbing alcohol. Wipe the swab over the copper parts, and it should remove the tarnish and get the device charging properly again. It’s also a good idea to use a dry, soft cloth to buff the copper parts afterwards to keep them clean and free of tarnish.

Another way to clean the tarnished contacts is using a kitchen metal scrubber. Start by unplugging the charger from the Venu Sq. Use the scrubber to gently rub away any tarnish that may have accumulated on the contacts. Be sure to be gentle so as not to damage the contacts.

Once the contacts are clean, plug the charger back into the Venu Sq and check if it charges. If it does, then you’ve successfully fixed the issue. If it still doesn’t charge, then it’s likely that the problem lies with the software. Move down to the next solution.

Performing a Soft Reset

If you are still having trouble charging your Venu Sq, then you will need to perform a soft reset to try and fix it. A soft reset will not delete any of your data and can be done by connecting your device to a computer. Follow the steps below.

1. Connect your Garmin Venu Sq to your computer using the charging clip.
2. Once the device is connected, press and hold the POWER/LIGHT button for about 25 seconds until the device powers off.
3. After the device has powered off, press the POWER/LIGHT button again to power the device back on.
4. Then, charge the battery to 100% before disconnecting from the computer.

If the issue is still not resolved, try connecting your device to a computer and see if it charges. If it does, then the issue with your device was most likely due to a temporary software glitch, which the soft reset was able to fix.

Update the Watch Software

Many Venu Sq users have also reported difficulty charging their devices due to a software issue. Fortunately, this issue can be fixed by updating the watch software. Here’s how:

1. Connect your Garmin Venu Sq to your computer using the charging clip.
2. Open the Garmin Express application. If you don’t already have the app installed on your computer, you may install it from Garmin’s official page.

3. Once Garmin Express is open, select the “Add a Device” option from the menu.
4. Garmin Express will now start searching for your device. Once it is recognized, click Add Device to proceed.
5. Click Sign in and enter your email and password to sign into your Garmin Account.
6. Once done, you may rename your device (optional) and click Next.
7. Click Next again.
8. Click Yes or No to allow/disallow data collection.
9. Once the setup is complete, you will see the settings page on your screen.
10. Click on Sync to check for updates.
11. If any updates are available, click Install. This will begin the update process, which may take a few minutes
12. After the installation is complete, you should see the “You’re up to date!” message on your screen.

Once your watch is up to date, try charging it again. It should now charge without any issues. If, after updating the watch software, you still experience difficulty charging your device, then it may be due to a hardware issue. In this case, you should contact your Garmin representative to diagnose and fix the issue.

Frequently Asked Questions

What do I do if my Garmin Venu Sq won’t charge?

If your Garmin Venu Sq won’t charge, try cleaning the charging contacts on the watch and the charger with a soft, dry cloth and make sure the charger is properly connected to a power source. If the issue persists, try using a different charger or USB port. If none of these steps work, try updating the watch’s firmware or contact Garmin Support for assistance.

What type of charging cable do I need to charge my Garmin Venu Sq?

The Garmin Venu Sq requires a USB charging cable, which is included in the box with the watch.

Is it safe to leave my Garmin Venu Sq charging overnight?

It is generally safe to leave your Garmin Venu Sq charging overnight. However, it is recommended that you disconnect the charger from the power source once the watch is fully charged to avoid overcharging the battery.

How long does it take to fully charge the Garmin Venu Sq?

It typically takes about an hour or more to fully charge the Garmin Venu Sq.

Can I charge my Garmin Venu Sq using my laptop/computer?

Yes, you can charge your Garmin Venu Sq using your laptop/computer. However, it is recommended that you use a wall outlet with the provided USB charging cable for faster charging.

Final Words

The Garmin Venu Sq is a great fitness companion that offers a range of features to help you stay active and healthy. Unfortunately, some users have reported issues with their Garmin Venu Sq not charging. Thankfully, this article provided some troubleshooting steps that can help to resolve this issue. By following these steps, users can have their Garmin Venu Sq charging and ready to go in no time. With that, we hope this article has been helpful in resolving your issue. If you have any further questions, ask them in the comments below.