Fix: Jabra Evolve2 Bluetooth Issue: Not Showing or Pairing

Jabra Evolve2 series are quite popular models when it comes to wireless Bluetooth headsets in terms of great sound quality and comfort for calling & listening to music under the budget segment. However, these convenient headphones or headsets may come with connectivity issues. If you’re using the Jabra Evolve2 and facing a Bluetooth issue like not working or Pairing then follow this guide.

With every year, smartphone brands are removing the headphone jack from their devices, and this actually leads users to have wireless Bluetooth headsets or headphones for their daily usage for calling and listening to music. Now, multiple reports are coming out that Jabra Evolve2 headsets users are facing issues with the Bluetooth connectivity, hearing music only in one headset, right or left headset not connecting, etc.

Jabra Evolve 2

Fix: Jabra Evolve2 Bluetooth Issue: Not Showing or Pairing

Here we’ve provided a couple of possible workarounds that should help you out. So, without wasting any more time, let’s jump into it.

1. Bluetooth Not Pairing or Not Connecting

  • Pair with mobile or tablet device: Turn on the Bluetooth Setting on your mobile device > Turn on your headsets by removing them from the charging case. (Alternatively, simultaneously press the Left and Right buttons) > The LEDs on both headsets will flash green > Simultaneously press and hold the Left and Right buttons on the headsets for 3 seconds until the LED on the right headset flashes blue > The headsets are now ready to pair with your mobile device. Now, go to the Bluetooth menu on your mobile device and select Jabra Evolve2 from the list. (Alternatively, wear the headsets to hear the voice-guided instructions) > If asked, enter 0000 (four zeros) for a PIN.
  • Disconnect other Bluetooth devices from your mobile: If you’ve already connected any other Bluetooth devices with your mobile then make sure to disconnect or remove them from the Bluetooth list. Then you can try again these headsets on a device.
  • Charge the headsets and Charging Case: It’s also worth recommending to keep charging your headsets by placing them inside the charging case and then connecting the USB cable to the case and plugging the cable into a power source. Keep it charging for at least 30 minutes before checking for the connectivity issue again.
  • Ensure both devices are compatible: It’s also possible that your headsets aren’t compatible with the mobile or laptop due to the Bluetooth version. Although Bluetooth 5.0 is the latest one and most of the next-gen Bluetooth devices do come with it, some other devices may have Bluetooth 4.0 or lower. In that scenario, you may experience Bluetooth connectivity issues or stability with the connection in some scenarios.
  • Reset Jabra Evolve2: Make sure to place both headsets in the charging case and then simultaneously press and hold the Left and Right buttons on the headsets for 10 seconds until the LEDs on the headsets flash purple > Close the lid of the charging case for 5 seconds to complete the reset process > Before you re-pair your headsets with your mobile device, remember to delete the previous pairing in the Bluetooth menu. You can also check out the user manual guide to get more clear info. (Note: You can repeat these steps if the reset was not successful or verify the results)

2. Hear Music only in One headset

The chances are high that somehow you’re able to hear music only in one headset and the other one doesn’t offer you any sound at all.

  • Reconnect the headsets to each other: Sometimes the TWS headsets may cause such issues or you can say this is one of the main features of a TWS. So, true wireless headsets do offer individual connectivity with other devices at the same time so that you don’t need to disconnect or reconnect from the device every time if you’re using only one headset. However, even if you’re not using an headset individually, you may experience that only one headset is working. So, try reconnecting headsets to each other. Just “Restart your headsets by putting them into the charging case and closing the lid for around 10 seconds before trying again”.
    • If that didn’t work for you then simply place both headsets in the charging case and then simultaneously press and hold the Left and Right buttons on the headsets for 10 seconds until the LEDs on the headsets flash purple > Close the lid of the charging case for 5 seconds to complete the reset process. Make sure to delete the previously paired device in the Bluetooth menu.
  • Re-pair the headsets: Just try unpairing and pairing them again by putting them into the charging case. It’ll basically refresh the system.

3. Either Right or Left headset Not Working

The possibilities are there to have issues with the right or left headset not connecting in some cases. If you’re also facing the same issue then try performing the following steps below:

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  • Perform a Factory Reset: Make sure to do a factory reset as we’ve mentioned in the above methods. Then try reconnecting or re-pairing both the left and right headsets to a mobile device or a computer.
  • Properly Charge Both Side headsets: Gently clean the charging pin/connector inside the case using a soft dry cloth and then put back the headsets. Then close the lid and charge the case to check whether both of the headsets are charging or not.
  • Ensure Both headsets Fits Well in the Charging Case: Make sure that both the left and right side headsets are properly inserted inside the charging case and there is no issue with the charging pin/connector too.
  • Use the Right Pairing Method: You’ll need to enter the pairing mode by pressing and holding the Left and Right buttons simultaneously on the headsets for around 3 seconds until the LED on the right headset flashes blue > Now, both the headsets are ready to pair with your mobile device or computer. Go to the Bluetooth menu on your mobile device and select the Jabra Evolve2 from the list. Make sure to enter 0000 (four zeros) if the pairing mode asks you for a PIN.

That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.

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