How to fix LastPass not connecting to the server issue?

Nowadays, we have accounts everywhere, from social media accounts to financial accounts, and all of them need to be secure. Yes, we do assign passwords to these accounts, but one thing to keep in mind here is not to assign the same password everywhere. Surely, it is very difficult to memorize each and every account password accurately, and that’s why we have password managers. These password managers securely store all the passwords in one place, so anytime you feel like you don’t remember a particular password, you could just check it in your password manager.

One of the most secure password managers to date is LastPass. It has a very simple UI, advanced security, and an option to choose either the free or premium service. Premium service surely comes with a few extra sets of features. Now despite earning such as a name for itself, LastPass is not completely free of errors, and the users sometimes face errors they can’t really understand. These are bugs that have not been addressed by the R&D team of LastPass, and some users are suffering from it. Now, if you are also one of them, then you have come to the right place. In this article, we will guide you through a number of methods you can try to get rid of these errors completely.

LastPass

How to Fix LastPass errors?

Update the version :

More often than not, the reason behind unexpected errors are bugs in the build. So the newer version of the software, the cleaner, and bug-free, will be the interface. Firstly, you can try this fix too. Just go to LastPass’s official website and download the latest version of it and install it.

Change Cookies settings :

Your browser should automatically block third party access of cookies by clearing it out automatically. If it is not doing so, then you will have to make a few changes to the cookies settings manually. The process to do is different for different browsers, and here we will show you what to do if you are a google chrome or firefox user.

Google Chrome

(Adding Exception)

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  1. Open Chrome browser.
  2. Click on the three dots icon at the top.
  3. Click on Settings.
  4. Now click on the menu icon with three bars on the top left corner.
  5. Click on Privacy And Security.
  6. Now click on the option that says site settings.
  7. Next, under Permissions, click on Cookies and site data.
  8. Here you will find three options; Block, Clear on exit and allow. There will be an additional button next to all of these. Click on it and add the address lastpass.com with the prefix [*] ([*]lastpass.com).
  9. Click on Add.

(Adding Acception)

  • For adding Acception, follow the same steps from 1 to 6, as mentioned above.
  • And then turn off the toggle for “Allow Site to Save and Read Cookie Data.”

Mozilla Firefox

(Exception)

  1. Open Firefox.
  2. Click on the shield icon next to the address bar.
  3. Click on the option that says Protection settings.
  4. Click on the tab Privacy & Security on the left-hand side.
  5. Here you will find Cookies and Site Data by scrolling down a bit.
  6. Click on the box that says Manage permissions there.
  7. Now add the address lastpass.com and click on the button Allow.

(Accepted)

  • Repeat steps 1 to 4 as mentioned above and look for the Enhance Tracking program.
  • Under Enhance Tracking Program, click on Custom and uncheck the box next to Cookies.

Disabling Extensions :

Sometimes an extension could be the reason behind errors in LastPass. So try disabling the extensions on your browser. If you notice that the error is no longer than try enabling your extension one by one again while using LastPass. The extension, which causes the error again this time, is obviously the culprit, and it needs to be kept disabled.

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Disable extension on Google chrome

  1. Open Chrome and click on the menu icon at the top.
  2. Here from the list, go to More tools and then click on the extension.
  3. Here you will see the list of extensions present in your browser. Turn the toggle off on all these extensions to disable them.
  4. Follow the same procedure to turn it on again one by one.

Disable extension on Firefox

  1. Open Firefox.
  2. Open up the menu by click on the menu icon on the top right corner.
  3. Click on the option add ons.
  4. Now click on extensions, and here you will see the entire list of exceptions.
  5. Click on more and then select disable.
  6. Follow the same procedure to turn it on again one by one.

Whitelisting LastPass :

Sometimes proxy and firewall block out LastPass. So you need to make sure that LastPass has permission to go through firewall and proxy settings on your system. If the error pops up even after allowing LastPass through the firewall, then try turning off the firewall completely. To do that,

  1. Click on the start button and go to the control panel.
  2. Click on System and Security.
  3. Click on Windows Firewall.
  4. Now click on the option that says “Turn Windows Firewall On or Off.”
  5. Hereunder private and public network sharing, turn off the firewall.

Clearing the caches of LastPass:

  1. Log in to LastPass and under toolbar find the LastPass icon.
  2. Click on that icon and then head over to tools.
  3. Now go to the Advanced Tools section and then click on the clear local cache.
  4. Log out of LastPass and then log into it again.

These simple and quick fixes should definitely help you with your error in LastPass.

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