Sonic Frontiers is a 2022 platform game developed by Sonic Team and published by Sega. As Sonic the Hedgehog, the player explores the mysterious Starfall Islands to collect the Chaos Emeralds after Sonic and his friends are separated when falling through a wormhole. After the release, many players reported crashing or not loading problems on their PS4 and PS5. However, each game has its issues or flaws, and Sonic Frontiers is no exception, so in this guide, we will try some troubleshooting methods to fix the crashing problem.
If you’ve been facing the same issue for a while, don’t worry, as we’ve shared a couple of possible workarounds for you that may come in handy. Although these methods are common for most game crashes on PlayStation consoles, you should check them out. We can’t blame developers for such issues because the startup crashing or not launching issues may appear due to several other possible reasons that we’ve briefly mentioned below.
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Fix: Sonic Frontiers Crashing or Not Loading on PS4 and PS5
The chances are that you’re encountering startup crashing issues or even the game not launching due to outdated game versions, outdated system software, corrupted saved game data, game database-related issues, etc. In some cases, issues with the game installation or console-related glitches may trigger such problems for the console players. You can jump into the steps below to check it out as you’re now aware of it.
1. Check System Updates
It’s recommended to check for system updates on the PlayStation console before getting into any other workarounds. Sometimes an outdated system build can cause several issues.
- Go to the Settings menu on the PlayStation console.
- Select System Software Update > Make sure to check for available updates and follow the on-screen instructions to complete the update process.
- Once done, reboot the system to apply changes.
“All the game files which are locally saved will be deleted from your PlayStation console. But don’t worry. Since you’re online, all saved game data will be there. This should fix the Sonic Frontiers Crashing issue on PS4 or PS5 Consoles.”
I am concerned about deleting my Saved Data because I do not know where I will retrieve it from. You say not to worry because I am online yet I do not know where the data is other than on my PS4 console with a hard copy of the game. How can I first make sure it is saved elsewhere before taking the risk of deleting it?