Fix: Sonic Frontiers Crashing or Not Loading on PS4 and PS5

Sonic Frontiers is a 2022 platform game developed by Sonic Team and published by Sega. As Sonic the Hedgehog, the player explores the mysterious Starfall Islands to collect the Chaos Emeralds after Sonic and his friends are separated when falling through a wormhole. After the release, many players reported crashing or not loading problems on their PS4 and PS5.  However, each game has its issues or flaws, and Sonic Frontiers is no exception, so in this guide, we will try some troubleshooting methods to fix the crashing problem.

If you’ve been facing the same issue for a while, don’t worry, as we’ve shared a couple of possible workarounds for you that may come in handy. Although these methods are common for most game crashes on PlayStation consoles, you should check them out. We can’t blame developers for such issues because the startup crashing or not launching issues may appear due to several other possible reasons that we’ve briefly mentioned below.

Sonic Frontiers

Fix: Sonic Frontiers Crashing or Not Loading on PS4 and PS5

The chances are that you’re encountering startup crashing issues or even the game not launching due to outdated game versions, outdated system software, corrupted saved game data, game database-related issues, etc. In some cases, issues with the game installation or console-related glitches may trigger such problems for the console players. You can jump into the steps below to check it out as you’re now aware of it.

1. Check System Updates

It’s recommended to check for system updates on the PlayStation console before getting into any other workarounds. Sometimes an outdated system build can cause several issues.

  • Go to the Settings menu on the PlayStation console.
  • Select System Software Update > Make sure to check for available updates and follow the on-screen instructions to complete the update process.
  • Once done, reboot the system to apply changes.

2. Delete Saved Game Data (PS4/PS5)

Well, corrupted or missing game data can also cause multiple issues with the crashing on the PlayStation console. We recommend you delete the saved game data on the PS4/PS5 console to check for the issue.

  • Go to the Settings menu > Select Storage.
  • Choose Saved Data > Select Sonic Frontiers.
  • Press the Options button on the controller > Select the saved game data files (one or multiple).
  • Hit Delete and confirm the task to complete it.
  • Once done, make sure to reboot the console to apply changes.

All the game files which are locally saved will be deleted from your PlayStation console. But don’t worry. Since you’re online, all saved game data will be there. This should fix the Sonic Frontiers Crashing issue on PS4 or PS5 Consoles.

3. Rebuild Database (PS4/PS5)

Rebuilding the database on your PlayStation console can quickly resolve potential issues or errors. To do so:

  • Switch off your console completely. Unplug the power cable from the console and wait for around 2-3 minutes.
  • Now, plug in the power cable, and turn it on to clear the Cached Data automatically from the system.

Check whether this issue has been fixed with the Sonic Frontiers game. If not, follow the next steps below.

  • Now, press and hold the Power button on the PlayStation console until you hear 2 beeps. [The second beep will sound after seven seconds]
  • The console will boot in Safe Mode > Connect the controller to the USB with the console and press the PS Button on the controller.
  • Next, you’ll get an option called ‘Rebuild Database’.
  • Select Rebuild Database and confirm the task.
  • It may take some time, depending on the hard drive data size. Have some patience.
  • Once done, reboot the system normally.

4. Reinstall Sonic Frontiers 

If in case, the crashing problem persists with the Sonic Frontiers game, then make sure to uninstall and reinstall the game on the console. It should gonna fix the issue. To do so:

  • Go to Settings > Select Storage.
  • Select the Sonic Frontiers game from the list and then Hit Delete.
  • Once the game is deleted, download and install it again from the respective store.

5. Reset the Console

If none of the workarounds come in handy for you, try performing the factory reset to your console to check for the issue.

  • Go to the Settings menu on the PlayStation console.
  • Select the ‘Initialization’ tab > Initialize PS4’ or ‘Initialize PS5’.
  • From the next page, choose ‘Full.’
  • Your PlayStation 4/5 will automatically start wiping itself to restore the factory defaults. This process may take a couple of hours, depending on the installed data on the storage.
  • Let the process be completed. Once done, make sure to reboot the system.

That’s it, guys. We assume this guide was helpful to you. For additional queries, you can comment below.

Comments

  1. “All the game files which are locally saved will be deleted from your PlayStation console. But don’t worry. Since you’re online, all saved game data will be there. This should fix the Sonic Frontiers Crashing issue on PS4 or PS5 Consoles.”

    I am concerned about deleting my Saved Data because I do not know where I will retrieve it from. You say not to worry because I am online yet I do not know where the data is other than on my PS4 console with a hard copy of the game. How can I first make sure it is saved elsewhere before taking the risk of deleting it?

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