Spotify is a web music player that can be accessed directly via the web platform or using an application on any of the popular devices like mobile, computer, car, PlayStation, Xbox, TV, etc. You can easily access millions of songs, albums, and original podcasts on Spotify. Stream your favourite songs and discover trending music with the Spotify music player. But somehow it seems that Spotify Crossfade Not Working Issue is troubling a lot of users recently which becomes frustrating.
Just like other music platforms, Spotify does also offer a crossfade feature to provide a smooth transition between two audio tracks without delay. But plenty of reports are coming out that crossfading feature doesn’t work properly on Spotify mainly on the desktop app. It’s also worth mentioning that no matter how many seconds are being added, it simply doesn’t work. It’s set to a random amount of seconds after returning to the settings page. Now, if you’re also facing the same issue then don’t worry.
- How to Fix Spotify Crossfade Not Working Issue
- 1. Close and Restart Spotify
- 2. Turn Off and On Crossfade
- 3. Try Changing the Crossfader Value
- 4. Restart the Device
- 5. Run the Spotify App as an Administrator
- 6. Check the Internet Connection
- 7. Update the Spotify App
- 8. Use Another Spotify Account
- 9. Do Not Use Spotify Connect
- 10. Turn Off and On Gapless Playback (Mobile)
- 11. Reinstall the Spotify App
- 12. Contact Spotify Helpdesk Community
How to Fix Spotify Crossfade Not Working Issue
The chances are high that somehow the Spotify servers are having some issues technically or the Spotify version becomes outdated or the app installation gets corrupted. Fortunately, here we’ve shared with you a couple of possible workarounds that should come in handy. Make sure to follow all methods one by one until the problem has been fixed. So, without further ado, let’s jump into it.
1. Close and Restart Spotify
It’s always recommended to simply close and exit the Spotify app on a desktop or mobile device. Then relaunch Spotify to check if the problem has been fixed or not.
2. Turn Off and On Crossfade
Sometimes simply turning off the Crossfade feature on Spotify and then turning it on again might help you. Make sure to do this method before going to any other conclusion. It might be possible that a temporary app or system glitch is conflicting with such an issue. As some of the users have already tried and found it useful, you should give it a try.
- Launch the Spotify application.
- Ensure you’re logged into the account.
- Click on the Profile icon at the top right side.
- Click on Settings from the context menu.
- Now, scroll down a bit, and go to the Playback option.
- Make sure to Turn Off the toggle for Crossfade songs.
- Wait for a couple of seconds and then Turn On the option again.
- Tap on the Spotify app icon on your phone to open it.
- Now, tap on the Settings icon from the top right corner.
- Scroll down and go to the Playback option.
- Just Turn Off the slider to disable the Crossfade songs option.
- Then drag the slider to set a certain value to turn it back on.
3. Try Changing the Crossfader Value
You should also try changing the crossfader value on the Spotify app to ensure there is no issue with the incorrect value. Depending on your preference, the crossfader value should vary from person to person. So, adjust yours manually.
- Launch the Spotify app on your desktop.
- Click on the profile icon at the top right corner.
- Choose Settings > Scroll down and click on the Crossfade songs toggle under Playback.
- Once turned on, you can easily drag the slider to change the crossfader value.
- Make sure to select a value from 0-12 seconds. (5 sec is recommended for most)
- Open the Spotify app on your phone.
- Tap on the Settings icon at the top right corner.
- Scroll down and go to the Playback section.
- Now, drag the Crossfade slider > Set a specific value.
- You can set the value between 5 to 7 seconds.
- Once done, close & relaunch Spotify.
4. Restart the Device
Well, you can restart the specific device to cross-check whether the Spotify app still having issues or not. In most cases, restarting the device might help you a lot. It might also clear temporary glitches or cache data issues up to some extent.
- Open the Start menu > Click on the Power icon.
- It’ll open the Power Menu > Click on Restart.
- Press and hold the Power button for a few seconds until the Power Options menu appears.
- Tap on the Restart button to reboot the mobile device.
5. Run the Spotify App as an Administrator
Make sure to run the Spotify application as an administrator to avoid user account control regarding privilege issues. To do this:
- Right-click on the Spotify application on your PC.
- Select Properties > Click on the Compatibility tab.
- Next, click on the Run this program as an administrator checkbox to select it.
- Click on Apply and select OK to save changes.
6. Check the Internet Connection
You should always cross-check your internet connection because a poor or unstable network can eventually trigger plenty of issues while launching or using the Spotify app. Make sure to disconnect other devices from the same network which are unnecessary to avoid slow internet speed. Either you can use mobile data or Wi-Fi to cross-check the issue. In case, your internet network isn’t stable or fast enough then make sure to contact your service provider for further technical assistance.
7. Update the Spotify App
Sometimes the crossfading feature doesn’t work properly if you’re using the older versions of the Spotify app. It’s worth mentioning that an outdated application version might include stability issues or bugs that we can’t deny.
- If you’ve installed the Spotify app directly via the Microsoft Store:
- Open the Start menu > Open Microsoft Store.
- Go to Library at the bottom left.
- If the Spotify app update is available, click on the Update button.
- If you’ve directly installed Spotify via the official website:
- Visit the official Spotify Download Link here.
- Get the latest installer and install it properly.
- Open the Google Play Store app > Tap on the hamburger menu icon.
- Next, tap on My Apps & Games > Check for Spotify updates.
- If the app update is available, tap on the Update button.
- Wait for it to install and then open the Spotify app to check for the issue.
- Open the Apple App Store application on the iPhone.
- Now, tap on the Profile Picture icon from the top-right corner.
- Scroll down a bit to see which apps are available for update.
- Check whether the Spotify app update is available or not.
- If the app update is pending, tap on the Update button.
- Wait for the installation process to complete.
- Then launch the Spotify app to check for the issue.
8. Use Another Spotify Account
It’s quite possible that you’re using an account that might have some issues with the crossfade feature. Try using another Spotify account to cross-check the issue further. Either use a direct login or Facebook or Google account to sign in/up.
9. Do Not Use Spotify Connect
Some of the reports claim that using Spotify Connect across multiple devices can be another reason behind the crossfading issue. It’s better to avoid using Spotify Connect. While some reports suggest that Spotify Connect doesn’t support crossfading.
10. Turn Off and On Gapless Playback (Mobile)
Though Gapless Playback and Crossfading seem quite similar, they’re slightly different in working. The Gapless Playback feature basically allows album tracks to play continuously without any kind of interruption or time gap between the end and start of the music. While the Corssfading feature allows users to create their own continuous mix with various songs using fade-out & concept within a time frame. Therefore, you should disable the Gapless Playback feature on your mobile by following the steps below.
- Open the Spotify app on your phone.
- Tap on the Settings icon at the top right corner.
- Go to the Playback option > Turn Off the Gapless Playback feature.
11. Reinstall the Spotify App
If the above methods didn’t come in handy then make sure to uninstall and reinstall the Spotify app on the device to check if the problem has been fixed or not.
Please Note: You’ll need to re-download all the downloaded music or podcasts after reinstalling the Spotify app.
- First, close the Spotify application on the desktop.
- Press the Win+I keys to open the Settings menu.
- Go to Apps > Click on Installed Apps.
- Search and locate Spotify from the installed apps section.
- Now, click on Spotify to select it > Click on the three dots icon next to it.
- Click on Uninstall and follow the on-screen prompts to remove it.
- Then visit the Spotify download page or Microsoft Store to reinstall the app again.
- Tap and hold the Spotify app icon to open the pop-up menu.
- Now, tap on Uninstall. [You can also go to App Info and select Uninstall]
- Once uninstalled completely, just restart your mobile.
- Finally, go to the Google Play Store app > Search for Spotify and tap on Install.
- Tap and hold the Spotify app icon from the home screen on your iPhone.
- Now, select Remove App from the pop-up menu > Tap on Delete App.
- The system will again ask you whether to delete the app or not.
- Select the Delete button to uninstall it.
- Then open the Apple App Store application on your iPhone.
- Tap on the Search icon and type Spotify to search for it.
- Tap on the Get button or tap on the cloud download icon.
- Wait for it to install completely and then start using it.
12. Contact Spotify Helpdesk Community
Last but not least, you should contact Spotify Helpdesk Community and submit the issue with valid details to get better support. You can reach out to the Spotify Community and post/search for your issue. Another thing you can do is to tweet your problem on the @SoptifyCares Twitter handle. Then ensure to send a direct message to SpotifyCares Facebook page or directly message to Spotify to reach their customer service.
That’s it, guys. We hope this guide was helpful to you. For additional queries, you can comment below.