Samsung has recently released its new flagship smartphones, the Galaxy S10 series. These devices are stunning, and they are already the best-selling smartphones of 2019, so far. However, in this article, we’ll discuss an issue that’s affecting some users. “Unfortunately, Instagram has stopped” is a common problem that’s also affecting the social network app’s users on Samsung Galaxy S10, S10 Plus, and S10E. In the following sections, we’ll show you how to fix “Unfortunately, Instagram has stopped” error.
Instagram, owned by Facebook, is one of the most popular social networks at the moment, outperforming Facebook’s social media platform, Twitter, and others, as well. While users love Instagram, the platform faced some issues over time. One of the most annoying problems regards the Instagram app for Android. “Unfortunately, Instagram has stopped” is a common error message, affecting users worldwide, even on the new Samsung Galaxy S10E, S10, and S10 Plus.
While the error is not a sign that something severe has happened with your device, it might indeed signal a temporary issue with the app itself or a firmware problem that you have to address as soon as possible. However, there are some solutions to fix that error and enjoy browsing on Instagram once again.
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How to fix “Unfortunately, Instagram has stopped” on Samsung Galaxy S10, S10 Plus, and S10E?
Restart your smartphone
Before trying anything else, you should restart your smartphone. This solution also has to be the first one you should try when facing that error message for the first time. A restart would be useful if a minor glitch in either the firmware or the Instagram app caused that crash.
To be sure you’re performing a reliable restart, you shouldn’t rely on a classic one. Therefore, you have to complete a force restart. Press and hold Volume Down key and the Power button until the logo pops up on display. Once your Samsung Galaxy S10 smartphone restarts, try running the Instagram app and see if the problem was solved.
Update the Instagram app
Apps like Instagram frequently receive updates that fix some bugs and address common issues. Sometimes, to fix “Unfortunately, Instagram has stopped” error, you have to install the latest version of Instagram on your Samsung Galaxy S10, S10 Plus, and S10E.
To update the Instagram app, head to Google Play Store and directly search for the app or access the My Apps & Games menu and update Instagram from there if any new version is available.
Uninstall Instagram and then reinstall it
In some cases, only updating the Instagram app is not going to fix “Unfortunately, Instagram has stopped” on Samsung Galaxy S10, S10 Plus, and S10E. Thus, you must uninstall the application. When you remove an app from your Android smartphone, you’re not only deleting it, but you’ll also clear its cache and any connections between it and other apps on your device.
Reset your Samsung Galaxy S10 device to factory settings
If none of the previously-presented methods work for you, then the last solution to fix “Unfortunately, Instagram has stopped” would be to perform hard reset on Samsung Galaxy S10. However, before doing that, you should backup all your personal files since this method would delete everything on your device.
To reset your Samsung Galaxy S10 smartphone to factory settings, you should follow the next steps:
- Shut down your device;
- Press and hold the Volume Up button and the Bixby button for a couple of seconds, then press and hold the Power key without releasing the first two;
- Once the green Android logo appears on screen, release the buttons to allow the system to enter the Android system recovery menu;
- Using Volume buttons to browse the list, go to “Wipe data/ Factory reset,” and select the option with the Power key;
- Confirm the selection until Android starts rebooting;
- Once that’s done, the “Reboot System Now” message should pop up;
- Select to restart your device;
Once your smartphone boots, as usual, go to Google Play Store and install Instagram. This solution, however, should be the last resort to fix “Unfortunately, Instagram has stopped” on Samsung Galaxy S10, S10 Plus, and S10E.