Galaxy A8 and Galaxy A8 Plus WiFi Issues Troubleshoot Fix and Guide

When it comes to smartphones, Samsung does not need any introduction. The worldwide acceptance of the brand is due to the fact that Samsung always comes up with amazing devices that are reliable.

The Samsung Galaxy A8 and Galaxy A8 Plus come with a 1080 x 2220 5.6 inch screen which is capable of offering an excellent resolution. The 1.6 GHz octa-core processor and 4GB RAM are mainly responsible for the performance. The device is powered by the Android Nougat 7.1.1. The design and style have been appreciated by many. The device sports a 32GB internal memory which can be extended with a microSD of about 256GB. The 16-megapixel camera and an equivalent selfie shooter simply enable users to capture quality snaps. The device also packs a 3000mAh battery for extended power.

Galaxy A8 and Galaxy A8 Plus Wifi issues are one of the possible problems that can arise from the device and we would be focusing on WiFi connectivity issues in this post.

Galaxy A8 and Galaxy A8 Plus WiFi issues need users to pay attention to a number of things in order to avoid them. Troubleshooting these issues are highlighted below:

  • Open device settings and click on connectionsSamsung Settings
  • The Wi-Fi option would be visible, click on itWiFi Toggle Button Samsung
  • On engaging the Wi-Fi option, your device automatically scans for available networks within range and displays them
  • After the display, choose from the list the desired device you want to connect to and input the authentication details if required.

RECOMMENDED READ: Common Samsung Galaxy A8 plus 2018 Problems and Fixes – Wi-Fi, Bluetooth, Camera, SIM, and More

Samsung Galaxy A8 and Galaxy A8 Plus Wifi Issues

If your device refuses to connect, the problem might necessarily be with your device, but your network is most likely experiencing connection issues and needs fixing.

Airplane Mode

With this setting enabled, you are probably having more problems than no Wi-Fi connection, but ensure that the Airplane mode on your device is not turned on.


Authentication Failed Error Message

Authentication issues are often (not always) a problem with the password. It tries to verify/authenticate the password that you are using to log into your network and if the password is wrong then it fails to authenticate and it will show an authentication failed message. Triple checking the password can help solve this issue. If it turns out that the issue isn’t with the password, manually switch off the Wi-Fi and mobile data on your device and turn on the airplane mode, while the airplane mode is still active turn the Wi-Fi back on and then try to connect to the network again. Once the Wi-Fi connects, turn the Airplane mode off.

Note: Don’t forget about the Airplane mode because if it’s not turned off, you won’t be able to receive calls or use your mobile data.

Soft Reset the Network

Performing a soft reset on your Wi-Fi network is the first thing that you try when troubleshooting this issue, especially if it’s a recent occurrence. A soft reset of your network is a common solution and can often help fix the internet on your device and luckily without data loss.

Simply unplug the power cable from the router/modem, wait 30 seconds to a minute and plug the power cable back then wait for a few minutes for the network to start up and then try connecting if it will be successful. If its working, that’s great news, if not, then you might consider resetting your Samsung device.


Soft Reset your Galaxy A8

If rebooting your network didn’t help, then try rebooting your A8. Simply select the restart option or choose to turn it off entirely and then boot it up normally. After it reboots, test to see if the internet has started working properly or not. If not, try performing a soft reset by removing the battery with the device powered on, wait for a minute and then reinsert the battery and power on.

I hope this guide was helpful to resolve Galaxy A8 and Galaxy A8 Plus WiFi Issues. If you have any queries please leave a comment below.


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