A standard error on Android smartphones is the “Unfortunately, Google Play Store has stopped” one. This glitch might be caused by many reasons, including a bug with the app itself, or maybe something is wrong with your Google Account. If Google Play Store keeps crashing on Galaxy S10, S10E, or S10 Plus, you should keep on reading to find out how to fix the “Unfortunately, Google Play Store has stopped” error.
Apps crashes and app-related glitches are common issues on Android smartphones, and Samsung Galaxy S10 flagships are no exception. However, you should note that such errors are not signaling that there’s something wrong with your device. Mostly, they are due to software-related glitches so you can solve them quickly and without professional assistance.
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Google Play Store Keeps Crashing on Galaxy S10, S10E or S10 Plus – How To Fix “Unfortunately, Google Play Store has stopped”?
Force close Google Play Store
You don’t need to be a tech-savvy person to know how to force close an Android app. However, if you’re new to Android smartphones, in general, and Samsung Galaxy S10, in particular, then here’s how to do that.
You have to tap on the Recent apps soft key on your Galaxy S10, S10E, or S10 Plus. Once the menu opens, locate Google Play Store and swipe up to force close it.
Alternatively, you can go to Settings -> Apps -> Google Play Store and tap on Force Stop.
Soft Reset – Force Reset
In case Google Play Store keeps crashing on Galaxy S10, S10E, and S10 Plus, you should try to reboot your device. A soft restart might also work. Press and hold on the Power key until the Power Menu opens. Then tap on Power Off.
Wait until the smartphone reboots and see if the “Unfortunately, Google has stopped” error is still there. If it is, try a force restart: press and hold Volume Down and Power buttons until the Android logo appears. Allow the smartphone to reboot.
Clear cache of Google Play
A corrupt cache might cause lots of issues. Go to Settings -> Apps -> Google Play Store and tap on Clear Cache. Once the operation completes, try opening the Google Play Store. If it works, browse on it for some time to see if the app crashes once again. If it does, move to the next method on how to fix “Unfortunately, Google Play Store has stopped” error.
Reset Google Services
Resetting Google Services is a reliable solution against many Google-related issues, including the “Unfortunately, Google Play Store has stopped” error.
Here’s how to reset Google Services:
- Go to Settings -> Apps -> More Settings (three-dotted icon on top-right corner)
- Go to “Show system apps”
- Locate Google Services
- Tap on Storage, then on Clear Data
- Restart the smartphone
Wipe Cache partition
Sometimes, a corrupted Cache partition might cause many glitches on Android smartphones. To fix “Unfortunately, Google Play Store has stopped” error, wipe cache partition. Here’s how to do it:
- Shut down your Galaxy S10
- Press and hold the Volume Up and Bixby keys for a few seconds
- Press and hold the Power button without releasing the Volume Up and Bixby button
- When the green Android logo pops up, release all the buttons
- In the Android Recovery Menu that opens up, navigate to Wipe Cache Partition and select the option by pressing the Power key
- When Wipe Cache Partition is done, restart your device
Master reset Samsung Galaxy S10
If Google Play Store keeps crashing on Galaxy S10, S10E, or S10 Plus even after you’ve performed the before-mentioned methods, then you should try to conduct a master reset on your smartphone. Here’s how to do that:
- Turn off your smartphone
- Press and hold both the Volume Up and Bixby buttons for a couple of seconds
- Press and hold the Power key without releasing the first two
- Once the Android logo pops up, release all the keys
- When the Android Recovery Menu opens up, navigate to “Wipe Cache/Factory Reset” and choose Factory Reset
- Wait until the operation ends
- Restart the smartphone when factory reset finishes
Most likely, one of the methods from above helped you fix “Unfortunately, Google Play Store has stopped” on Samsung Galaxy S10 smartphones. If not, malware might be the culprit, so try performing a virus scan with reliable antivirus software.