Smartphones are becoming more and more powerful and adding tons of features to do a variety of tasks. But weak signal or lost network issue hampers the most basic functionality of a smartphone which is making or receiving calls. It can be quite frustrating and disappointing when you are not able to make calls or using the internet on your smartphone just due to lost network or bad network reception.
Wi-Fi is not available everywhere so we often need to rely on mobile data to access the internet. With poor network reception, you cannot make calls, browse social media, etc unless you are connected to a Wi-Fi network. This problem is common to many users and depends on the availability of the network, signal strength, device and SIM compatibility. We often start to panic in such situations without knowing that solutions to such issues are not complex and can be fixed by ourselves. This article would help you identify the problem and allow you to fix Highscreen weak signal or lost network issue.
- Guide To Fix Highscreen Weak Signal Or Lost Network Issue
- Method 1: Toggle your SIM
- Method 2: Toggle Airplane/Flight mode
- Method 3: Change the selection of networks
- Method 4: Turn off the phone
- Method 5: Check for intermittent issues
- Method 6: Check for network inhibitors
- Method 7: Check for damages in SIM card or the SIM card tray
- Method 8: Swap SIM cards
- Method 9: Update the OS and applications
- Method 10: Switch bands and frequency
- Method 11: Invest in a signal booster
- Method 12: Try a Hard Reset of your device
- Method 13: Seek Help!
Guide To Fix Highscreen Weak Signal Or Lost Network Issue
Method 1: Toggle your SIM
First of all, you should check if there is an issue on your side. Try reconnecting the SIM by Navigating to ‘Settings >> SIM Management (SIM & network) > Click on the affected SIM >> Turn it Off. Wait for a few seconds and turn it ON.
Method 2: Toggle Airplane/Flight mode
Airplane mode fixes tons of issues including network issues. When the phone is unable to find a network due to poor coverage, turn ON the airplane mode. It disconnects your device to any incoming or outgoing cellular network. Turn it ON. Wait for a few seconds or a minute and power it OFF. The device might recognize the networks reconnect.
Method 3: Change the selection of networks
There are two network selection modes you can choose from. By default, smartphones are set to automatic selection. If you are unable to connect to a network automatically, try manually selecting a network suited at your location. Especially in rural areas where there are fewer network towers of a particular service provider, you would experience a terrible network reception. For this, navigate to Settings>> Mobile Networks. Select ‘Network operators’ and then tap your preferred SIM. Tap on ‘Select manually’. Similarly, if the selection is automatic, try a manual selection of a network. This will allow your system to detect the better network and hence it will connect to the more suitable one.
Method 4: Turn off the phone
Restarting the device refreshes the memory by reloading apps and services. It also resolves issues generated due to software crashes during earlier start-up of your device. Power OFF your device. Let it rest for a minute or so. Restart your device. Check if the issue is resolved.
Method 5: Check for intermittent issues
If the above methods do not work, there could be an issue with the service provider. It could be undergoing some maintenance or any upgrades. This might lead to an issue in network reception in your area. This might be the culprit when you encounter no network service at all. Users are mostly informed about any such maintenance issues beforehand. Ask your service provider for any problem on their part. Wait until they resolve the issue.
Method 6: Check for network inhibitors
If there is not an issue on the service provider’s part, you need to check and remove the objects that interfere with the cellular reception. Inhibitors could also be your phone’s case which might be covering antennas at the back of your smartphone. Hold your device in the right way. Covering your phone’s antenna when gripping the smartphone could also be a reason to bad network reception. Construction material, such as concrete, steel, earth as well as thick walls block radio signals in the same way as they cause Wi-Fi problems. If you are encountering a poor network reception, try to come outside from buildings, basements etc. This would remove network inhibitors such as a damaged antenna, the walls, windows, glass, etc. Try to keep your device away from any other electronic gadgets such as laptops, iPads, and microwaves which can interfere with your mobile phone signal.
Method 7: Check for damages in SIM card or the SIM card tray
The chances of small, fragile component damaging themselves are fairly high. Insert any other SIM into the SIM tray. This would help you identify if there is an issue either with the SIM or the SIM-tray. You can purchase a new SIM-tray from third-party centers or retailers or from authorized service centers. If you find the SIM card to be damaged, get it replaced from the carrier.
Method 8: Swap SIM cards
This could be a solution for dual-SIM devices. Swap between SIM would help detect problems with either of the SIM-slots. Remove the SIM card and re-insert your SIM in another slot. Check for signal availability.
Method 9: Update the OS and applications
Outdated applications may generate bugs and cause issues related to lost network leading to a dire result on the phone’s performance. They may slow down the phone causing conflicts in its working. You can update the apps by navigating to the Google Play Store >> My apps and games >> Update all. Next, navigate to settings. You also need to check if there is any software update available for your smartphone. Developers often send an update to resolve bugs and other issues. Updating the device might fix bugs related to weak signal or lost network issue.
Method 10: Switch bands and frequency
If you have a 4G-enabled phone, it supports 2G, 3G, 4G and if you have a 3G-enabled phone, it supports both 2G and 3G. Go to Settings >> SIM & network. Select the preferred network type and choose the band from 4G to 3G to 2G. This might give you a decent network coverage although not as fast but it is better than weak or no reception.
Method 11: Invest in a signal booster
If you find yourself often in places such as basements or rural areas suffering from weak or little mobile coverage, you should invest in a signal booster which would give a better-quality of network reception.
Method 12: Try a Hard Reset of your device
If none of the above methods fixes a weak signal issue on your smartphone, the last potential solution that you can try is a hard reset. This would give your smartphone a fresh start and fix issues related to viruses and other threats. First of all, back up all your data and files as all the data will be wiped off after this step. Here, you need to shut down the device and press power plus volume up button simultaneously for some time. This will trigger the device to enter into the recovery mode where you can access ‘wipe data/factory reset’ mode using the power button (to select) and volume rockers (to navigate). Once done, simply reboot the device and check if everything is sort or not.
Unfortunately, if you are not able to fix a weak signal or lost network issue, the culprit could possibly be hardware related issues in your smartphone. The network IC could be the main culprit leading to an irregular network. There could also be an issue with the antennas which cannot be repaired by ourselves. Therefore, we recommend you to approach our service center and get assisted by a technician. Avoid going to third-party service centers as that may void your warranty.
Method 13: Seek Help!
It’s time to go official on the report. If you are still figuring out how you can fix the weak signal or lost network issue on your Highscreen smartphone, it’s time to turn to an authorized or partnered service center whichever is available for help.