Method 6: Check for network inhibitors
If there is not an issue on the service provider’s part, you need to check and remove the objects that interfere with the cellular reception. Inhibitors could also be your phone’s case which might be covering antennas at the back of your smartphone. Hold your device in the right way. Covering your phone’s antenna when gripping the smartphone could also be a reason to bad network reception. Construction material, such as concrete, steel, earth as well as thick walls block radio signals in the same way as they cause Wi-Fi problems. If you are encountering a poor network reception, try to come outside from buildings, basements etc. This would remove network inhibitors such as a damaged antenna, the walls, windows, glass, etc. Try to keep your device away from any other electronic gadgets such as laptops, iPads, and microwaves which can interfere with your mobile phone signal.
Method 7: Check for damages in SIM card or the SIM card tray
The chances of small, fragile component damaging themselves are fairly high. Insert any other SIM into the SIM tray. This would help you identify if there is an issue either with the SIM or the SIM-tray. You can purchase a new SIM-tray from third-party centers or retailers or from authorized service centers. If you find the SIM card to be damaged, get it replaced from the carrier.
Method 8: Swap SIM cards
This could be a solution for dual-SIM devices. Swap between SIM would help detect problems with either of the SIM-slots. Remove the SIM card and re-insert your SIM in another slot. Check for signal availability.
Method 9: Update the OS and applications
Outdated applications may generate bugs and cause issues related to lost network leading to a dire result on the phone’s performance. They may slow down the phone causing conflicts in its working. You can update the apps by navigating to the Google Play Store >> My apps and games >> Update all. Next, navigate to settings. You also need to check if there is any software update available for your smartphone. Developers often send an update to resolve bugs and other issues. Updating the device might fix bugs related to weak signal or lost network issue.
Method 10: Switch bands and frequency
If you have a 4G-enabled phone, it supports 2G, 3G, 4G and if you have a 3G-enabled phone, it supports both 2G and 3G. Go to Settings >> SIM & network. Select the preferred network type and choose the band from 4G to 3G to 2G. This might give you a decent network coverage although not as fast but it is better than weak or no reception.
Method 11: Invest in a signal booster
If you find yourself often in places such as basements or rural areas suffering from weak or little mobile coverage, you should invest in a signal booster which would give a better-quality of network reception.
Method 12: Try a Hard Reset of your device
If none of the above methods fixes a weak signal issue on your smartphone, the last potential solution that you can try is a hard reset. This would give your smartphone a fresh start and fix issues related to viruses and other threats. First of all, back up all your data and files as all the data will be wiped off after this step. Here, you need to shut down the device and press power plus volume up button simultaneously for some time. This will trigger the device to enter into the recovery mode where you can access ‘wipe data/factory reset’ mode using the power button (to select) and volume rockers (to navigate). Once done, simply reboot the device and check if everything is sort or not.
Unfortunately, if you are not able to fix a weak signal or lost network issue, the culprit could possibly be hardware related issues in your smartphone. The network IC could be the main culprit leading to an irregular network. There could also be an issue with the antennas which cannot be repaired by ourselves. Therefore, we recommend you to approach our service center and get assisted by a technician. Avoid going to third-party service centers as that may void your warranty.
Method 13: Seek Help!
It’s time to go official on the report. If you are still figuring out how you can fix the weak signal or lost network issue on your Highscreen smartphone, it’s time to turn to an authorized or partnered service center whichever is available for help.
