Performing a factory can surely resolve the problem if indeed it was caused due to a software problem. When you do a factory reset, you are actually instructing your smartphone to erase all the data ever saved which is irreversible if unless you are a techie or hacker of some kind. Now, you need to take a backup of the data before commencing. Assuming that you have obtained a backup of the data that you want to save, proceed with the following procedure.
Using backup and reset feature
This is a non-invasive method wherein you get to use from within the Settings tool on your phone. You need to open the Settings app and proceed to feature called ‘Backup and reset’. Now, select ‘Erase the phone’ or ‘Reset the phone’ depending upon the model you are using and then, enter the PIN or Password that you have set for your smartphones. Once you entered the correct credentials, you can tap on ‘Erase Everything’ and that’s it. Reboot the phone once you are done and the phone must be restored.
Using hard reset
This is an invasive method wherein you need to boot into the recovery mode which is a bootable space apart from safe mode and fastboot mode. Now, follow the procedure mentioned below.
- Firstly, you need to turn off the phone.
- Next is to press and hold two buttons i.e. power button and the volume up button together and hold it for few seconds.
- The phone will vibrate and then, display a droid on the screen, and that is your cue when you need to release the keys and let the phone boot into the recovery mode.
- You need to select ‘wipe data/factory reset’ from amidst the menu where you can use the power button to select and volume rockers to switch between options.
- Now, select ‘yes – delete all user data’ to confirm the selection and that is it.
- Tap on ‘reboot phone now’ and there you have it. The phone is restored now.
See if there’s lint or debris in the USB port
Now that you have inspected all the possible scenarios wherein the software was at fault which is not now in case if you performed a factory reset, you need to keep an eye on the various hardware components in use. Start with the USB port on your phone which you use to connect the charger with but it is a den for pocket lint and debris since it is mostly in the pocket or outside where it attracts a lot of debris and it can cause the connection between the phone and the charger to go on and off repeatedly.
Thus, you need to check if there’s any debris which you can do simply by striking a torch. Since the component is small and has a metal tab that interlocks with the USB cable, it could be tricky to scrape out the debris which you can do using a sharp needle or you can ask for professional help.
Check if the USB port is damaged
As aforementioned, the USB port on your phone has a metal tab which is susceptible to get deformed or damaged due to constant wear and tear or due to abnormal pressure applied to it and believe it, the tab won’t take even the slightest pressure and might deform easily. This will cause the port to cease to work and that means you’ll need to replace it.
Check whether the USB cable is damaged or not
Another susceptible component in the charging process is the USB cable and I guess everybody knows it. The cable is subjected to twists and twirls, it is subjected to roll and fold to fit in the pocket or in a tiny pocket on your bag and therefore, it causes abrasions, wear, and tear, and even cuts can cause the USB cable to render useless. Thus, inspect if the USB cable is the cause or not. You can verify the fact by replacing the cable with another one or using another smartphone to charge using the same USB cable. That must give you an idea of what could be wrong.
Is the charging brick alright?
If neither the USB cable and nor the USB socket or port on your phone is at fault, verify if the charging brick is causing the issue or what. The brickworks by transforming amperage into watts and thus, it is a crucial component in the entire charging chain and if it is not working, you’ll have to get a replacement of it to sort out the not charging problem on your smartphone. Also, it is quite possible that the charging brick you are using is not from the manufacturer and it is incompatible with the device because of which, the phone ain’t charging.
What if the battery was the culprit all along?
It is quite a possibility that the battery is damaged or has malfunctioned or stopped working, etc. Now, there could be many reasons why it happened if you this is the problem, you need to verify it by visiting a service center and get a new battery pack for your smartphones.
Get help if you can’t fix it
Can’t make any difference to the not charging problem? It is time to report the concern to a nearby authorized service center where you can report the problem. The technicians will detect the cause and take the necessary steps to fix the issue which could take anywhere between a few hours to few days depending upon the severity of the issue. You can report the issue to a third party service center also where the premium to be paid to resolve the problem will be cheaper but it will be risky since doing so will render the warranty of the device as useless.
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