How To Fix HiSense Not Charging Problem [Troubleshoot]

Step 4: Check the USB socket

The port where your charging cable connects with your phone is a dust magnet and accumulates all gunk in your pocket and surroundings. Check or clean out this port. You can do this easily by blowing into the charging port to clear dirt and pocket might have collected there. If the problem is still not resolved, it is quite possible that the USB port is damaged. In this case, you’ll have to take it to the service center to get it repaired.

Step 5: Reboot Your Device

This is the most basic step in fixing any issues related to any device. Power OFF your phone using the power key. Wait for a few seconds before you power it ON again. This might solve problems which keep your phone from charging when the system crashes. After rebooting, try plugging in and check if it worked.

Step 6: Update the firmware and applications

Updating the apps as well as the firmware to the latest available is a fix to many problems. It strengthens the defense against bugs and viruses. Navigate to Google Play Store and update all the apps manually or by selecting ‘auto-update’. Firmware updates can be checked within the settings section of your smartphone where you can see the latest update available.

Step 7: Clear cache files

Open Settings>>Applications and then find the downloaded apps. Tap on every app individually to clear its cache memory. Also don’t forget to clear the storage cache which can be dealt with simply by opening Settings app and navigating to Storage or Memory and then, clear the Cache Memory. Uncleared or accumulated cache files hamper the system’s performance and can be a cause for charging problems.

Step 8: Perform a hard reset

this should be the last and final software fix that you can try. Make sure that you get a backup of all the data saved on your device because once you proceed with the factory reset option, all data is lost permanently. Turn off the phone. Press and hold the Volume Up key and Power key simultaneously until the Android system recovery screen appears. Use volume keys as navigator to highlight the “wipe data/factory reset” option and then use the Power button to make the selection.

Step 9: Rollback updates

If you find charging problems after updating your device, you always have an option to roll back to the older version. However, running an older version on your phone can pose minor security risks which you should be aware of before the rollback. For this, find the older version you wish to downgrade to. Place the downloaded ROM on your device. Now restart your phone in recovery mode. Format and clear cache and then select install. Now you have the older version of your operating system. You must wait for a new update to get these bugs fixed.

Step 10: Try replacing the battery or get help from an authorized service center

Your battery can be a cause of the problem. If any of the above methods do not work, you may get a replacement of your battery if your phone is under warranty. If the battery is user-removable, you can remove and take it directly to the manufacturer. It is suggested to take the device to the service center as there are possibilities that your phone might have some internal issues. In this case, battery replacement won’t help in fixing charging problems.

Tips to keep your smartphone’s battery healthy

Always use an original charger that is the one that came with your phone. If it gets damaged, buy a new charger with the same voltage/current ratings as the previous one or preferably invest in an original from that you get from the smartphone manufacturer.

• Calibrate your smartphone’s battery
• Prevent overheating of the device as it drains the battery faster, and it reduces its life.
• Don’t overcharge your device. Overcharging results in bad battery health and thus reducing battery life.
• Try to keep the battery half full. Try to keep your battery charged above 50 percent as much as possible for the best battery lifespan.