Check the storage on your device
An app will use a string of services and resources on your phone when installed. This includes the use of storage which means if it is low, the app might suffer either downloading something within the app or work properly. This is the reason why smartphones with less internal storage suffer when they install too many apps at once.
The best way to make sure apps run without any hassle is to free internal storage as much as possible so the apps don’t have any problems related to storage that could crash it. You can check out the storage within the Settings app >> Storage where you must find all the storage-related information. You can take preventive measures to fix the problem right here.
Clear Cache & Data
As you might know, apps use cache in real-time and cache have a tendency to get corrupt or bugged sometimes. Here, the ‘unfortunately TikTok has stopped working’ or ‘crashing error’ could be a byproduct of the cache files accumulated as well. Here’s how you can clear it out.
- Firstly, go to Settings >> Apps.
- Find TikTok from the list.
- Proceed to the ‘Storage & Cache’ section and hit the ‘Clear Cache’ & ‘Clear Data’ button right there.
- Check back if TikTok is working properly or not.
Update to the latest version
Even after testing it several times before releasing an update, apps tend to have one or another issue all the time since no app is perfect. It is possible that you are using an old version of an app on your phone causing it to crash when triggered to do something it is not compatible with or run on a system, it is not compatible to run on. Moreover, bugs and malware are everywhere and a quick update could resolve a series of problems if not all at once.
Thus, it is highly recommended to update TikTok or any app which is crashing abruptly to fix the issue in the first place. Here’s how you can do.
- First of all, go to the Google Play Store and search for ‘TikTok’.
- You will see an ‘Update’ button pop out against TikTok if there’s an update available.
- You can also visit the Settings >> Apps & Games to check which apps need an update and do the same.
Uninstall the app & reinstall
If clearing the cache files or storage or updating an app doesn’t work, try uninstalling the app. Once you have uninstalled the app, go to the Google Play Store and install it again. Check if the problem still persists or take the next step but read it thoroughly to understand it properly.
When it comes to factory reset, what I mean by this is that you are technically erasing all the data stored on your phone right from photos, videos, apps, etc. Unless you don’t have a backup of data you want beforehand, you might not be able to retrieve it so thick well before going through with the method stated below.
- To perform a factory reset, turn off the phone.
- Depending upon the make and model, you will have to press & hold either volume UP + power or volume DOWN + power or both rockers + power. You need to check this particular step for your specific phone.
- Keep the buttons recommended for your Android smartphone pressed for a few seconds until an Android logo appears and then leave it.
- Once you have entered the recovery mode, you will need volume rockers to navigate and power button to select an option or otherwise explains on top of the screen.
- You need to select ‘wipe data/factory reset >> Yes — Delete all user data’.
- After a few seconds, select ‘Reboot system now’ and hopefully, the problem must have gone by now.
