Method 03: Wipe cache partition
This is the final frontier when it comes to clearing cache files. You can boot into the recovery mode for which, you can refer to the procedure mentioned under ‘restore the phone’ section so that you can steer clear of cache files. Once you boot as said, select ‘wipe cache partition’. Reboot the system and check if the phone is charging or not or proceed to the next method.
Restore the phone
To restore a phone to the factory settings, you need to switch off the phone firstly. Then, press and hold power + volume up + volume down buttons. This will trigger the phone to boot up and enter the recovery mode. Just when you spot an Android logo on the screen, it is time to release all three keys. Once you are in this mode, you need volume rockers to toggle and power button to select ‘wipe data/factory reset’.
Scrutinize the hardware part
Let’s see what are the components involved in the charging problem and how you can detect the problem to any of them.
The power source
It is possible that the power source or the wall-mounted plug is the problem. Well, this is easy to resolve you actually need to simply switch the power source and check if the charging is happening or not.
The charging brick
Also known as charging adapter, charging brick transforms the incoming voltage/current into the required format which is then injected into the batteries of a smartphone via USB cable. Well, if you are using an incompatible or say non-original charger, it tends to cease to work in sometimes while an original charger would outperform these bricks.
But if you are using the original charger but still facing the Wiko not charging problem, it might be damaged or faulty or it might have ceased to work due to constant wear and tear. To detect if this is the case, switch the charging brick and check if the phone chargers. If not, the brick is the cause but if yes, then carry on with the methods mentioned below.
The USB Cable
A USB cable is not taken seriously. It faces constant wear and tears due to frequent twisting, twirling, stretching, pushing, pulling, and other weird forces that are applied to it. This causes the cable to cease in performance or it might stop working at all. This is easy to detect since you can always switch the cable and verify the arrangement on your phone if it charges or not. On the flip side, take another phone for reference and use your USB cable to confirm that the cable is indeed faulty and not the charging port on your device.
The charging port
Also known as charging socket, the port is a small ‘port’ that connects the cable to the phone via USB Type-C or other standards. Well, you look closely, the port on your phone is a tiny instrument with a small metal/plastic tab protruding within it that latches to the cable and interlocks itself to secure smooth connection between the two components. This allows uninterrupted electricity flow, however, the tab is delicate and even a slight pressure off-axis can break it or bend or damage it. This will cause severe issues such as the phone will either not charge at all or it will continue to connect and disconnect to the charger every now and then.
To detect if this is a problem, take a torch and scan if there’s any debris stuck around the tab which is a potential issue as well. Now, take your charger and cable and connect it to a different phone to verify if that phone charges or not. Also, take a different charger and cable and connect to your phone to detect if the former two are the cause of an issue. Henceforth, it is easy to deduce which components are faulty and which are working.
Get professional’s help
Now this includes reporting the issue to an authorized service center or a local service store where you can report the problem. Often the hardware component in the ‘Wiki not charging problem’ is the reason which is why you need professional’s help if you haven’t been able to zero in the reason and find out the fix by itself. Remember that although local service is always cheaper than an authorized service center, it is also risky as it will void the warranty of your device to be aware of it and decide accordingly.