Are you troubled with the error 0xc1010103? The error 0xc1010103 comes up when you play an .MKV video file using the default Windows video player application. Though, the default video player supports the .MKV files, then the error states otherwise.
If you are one of those Windows 10 users that are facing the error 0xc1010103, then you have found the right place. We are going to discuss some troubleshooting steps for this error. To learn more about the error 0xc1010103, continue reading below.
What causes the video app can’t play error 0xc1010103?
If you have recently installed any Windows Updates, then it’s possible that the error is happening due to any glitch present in the temporary files. Another main reason is corrupted GPU drivers. Without proper drivers, the video player application can show errors. We are going to discuss how to solve these two issues. Try the solutions and see which one works for your Windows 10 computer.
Solutions to fix the video app can’t play error 0xc1010103:
Solution 1: Video Playback troubleshooter
If you have updated your Windows app recently, then this solution applies to you. The error is most likely coming from the temporary files. The computer can clean the temporary files on its own, but to fast forward that process you can run the built-in video playback troubleshooter to clean the glitch present in the temporary files. Follow these steps given below to run the video playback troubleshooter.
- Press Windows key +R.
- Type “ms-settings:troubleshoot” and press Enter.
- Open the Troubleshooting
- Go to the Find and fix other problems
- Choose the Video playback
- Click on the Run the troubleshooter option to run the troubleshooting utility.
- Follow the on-screen instructions.
- After the process is complete, restart your computer.