Common Honor View 10 Problems and Solution – WiFi, Bluetooth, Camera, SD, Sim, and More

Huawei launched its latest flagship smartphone, Honor V10 in China on Tuesday. The phone comes with all the latest trend features and hardware specs such as an almost-bezeless display, face recognition feature like iPhone X and a screen with 18:9 ratio. Even though a new smartphone may have some problems. So in this guide, we will help you to troubleshoot some of the problems on Huawei Honor V10. Here are the Common Honor View 10 Problems and How to Fix it.

Huawei Honor V10 features a 5.99-inches display with a screen resolution of 1080 x 2160 pixels with Corning Gorilla Glass 5 protection. The smartphone is powered by octa-core Hisilicon Kirin 970 processor coupled with 4 or 6GB of RAM. The phone packs 64/128GB internal memory. The camera on the Huawei Honor V10 comes with a dual camera with 16MP and 20 MP front shooting camera. The handset runs on Android 8.0 Oreo and backed by 3750 mAh battery.

Honor V10 will be launched globally on December 5 in london.

Whether you’ve seen the Honor phones released internationally or are just getting interested in the Honor V10 on its own, there’s a good amount of information to take in about this budget-friendly device.

Common Huawei Honor V10 Problems and How to Fix it

This is an amazing smartphone which has all the features which you expect from an expensive and high-end Device. There are so many features which could impress you. E.g. you can enjoy:

  • Watching Movies & Videos
  • Playing games
  • Internet Surfing
  • A Fingerprint Scanner on the back and more.
  • Facial Recognization
  • 18:9 beautiful display

Also, this phone has some great features like:

  • Great Performance
  • Dual MP with depth mode.
  • 3,750 mAh battery

But unfortunately, this smartphone has some problem detected. A lot of people have a complaint regarding some issues about this smartphone. However, these issues were only because of some small software glitch faced by the users. Also, these issues can be solved. So no worries if you have this device and this article is about how to fix Honor V10.

Steps to How to Fix the Common Honor View 10 Problems

Here in this article, I would like to share all those Honor View 10 problems and also their fixes to make your journey with this smartphone easier. I have listed some common Honor View 10 problems faced by the users along with their fixes. So continue to read my article and get Huawei Honor V10 Solutions.

Problem 1: Earpiece Sounds Robotic

The speakers of earpieces/hands-frees sound robotics and on the time of a phone call, it sounds metallic too, some users have complained.


  • Go for another good quality earpieces for doing a phone call.
  • Try to do another way. During a phone call press the volume up button to make the sound louder.
  • This will help to make the other person more audible and will not remove the robotic tone of hands-free.

Problem 2: Bluetooth connectivity issue

If Bluetooth is not working on your Huawei Honor V10, you can try the following instructions.


  • Turn off the device and turn it on again: This often solves the problem, the same applies to the two devices, the Bluetooth device, and your Smartphone or Tablet, for the latter, to enter the configuration and disable the Bluetooth or put it into mode Airplane is enough, remember to turn it on again.
  • Remove the device from the list and add it again: Also a very useful tool, if the connection is made and you have communication problems, it cuts the audio, it cuts the connection, this can help to solve it, and it enters the configuration of your Huawei Honor V10, searches the connected devices and removes the one causing the problem. Sometimes connecting the Huawei Honor V10 with several devices one after one could be the reason for this issue. After this, repeat the pairing process.
  • Always make sure that the Bluetooth connection is discoverable on your device, as well as on the other with which you are connecting your device.
  • Last option is factory reset if above don’t work on your device.

Problem 3: Too much bloatware

Huawei has managed to control their desires to completely fill up the smartphone with their own apps and software. However, there is still around 800 MB of bloatware on the smartphone. Here is what you can do to solve that.


  • Thankfully, Huawei is aware that not many people are going to appreciate the apps they have installed on their smartphone, so they have kept the bloatware to a minimum. So, once recheck all the apps from your ‘installed apps’ section and uninstall the useless apps from the device which helps in saving the storage space and improving the performance as well. By long pressing on the app, you will get an option to uninstall the app and just follow the on-screen instructions to do so.
  • Clear App Cache and Wipe Cache partition: Cache is the most important thing which shouldn’t be ignored as it causes the performance issue in the device. Every time you open or use a specific app, the cache gets stored in the background, and all you need to do is clear it in time. So, open each app for the installed apps in settings and tap on ‘Clear Cache’ option to remove the cache.
  • If you are unable to install some system apps, you will either need to root your smartphone or simply endure them. There’s not much we can do on an unrooted smartphone.

Problem 4: SD Card Remains Undetected

Huawei Honor V10 supports up to 256GB along with the internal memory of 64GB or 128GB. Some people noticed is that after inserting the SD Card into it, sometimes it’s not even detected. If you have already inserted an SD card into the slot and it is still not being detected, you can try out the following Huawei Honor V10 Solutions.


  • Firstly, Insert the SD card again after restarting the device.
  • Try to insert your SD card into another smartphone or use a card reader to insert it into your PC and Make sure Your SD card is working properly.
  • Try to format the SD card on the computer first and then insert it in Huawei Honor V10.
  • If this doesn’t work, try using another microSD card.
  • If the problem still arises, take your smartphone to the service center as there might be something wrong with the microSD card slot.

Problem 5: Unable to eject the SIM tray

Recently some users reported that they were not able to eject the SIM tray out of their smartphone. There can be several reasons for that to happen.

If you are not able to eject the SIM tray, you can follow the steps below.


  • Make sure you using the SIM tray tool provided with the Huawei Honor V10. It is in the same box the smartphone shipped in depending on the region, it may be in a cardboard envelope.
  • If you don’t have the SIM tray eject tool, you can even use a paperclip to eject the tray from the smartphone housing.
  • Do not try to pry the tray out; otherwise, you’ll damage it permanently. The only way to take it out is by putting the tool into the small slot located beside it.
  • If the tray is still not coming out, you’ll need to take your smartphone to a certified Huawei technician.

Problem 6: Unresponsive Touchscreen

Many users have reported about the inaccuracy in the touchscreen.

Anyways, this issue can be handled easily. Read here and find the Huawei Honor V10 solutions possible. To fix Honor View 10 problems linked with the touch screen, follow the instructions below:


  • Try to restart your Huawei Honor V10 and check if the problem is solved.
  • Make sure you are not wearing mittens or gloves and in case you are wearing them, don’t forget to enable the glove mode.
  • Go to Settings < Smart Assistance < Glove Mode.
  • Make sure your hands are clean and not wet.
  • Make sure the screen is totally clean and there are no oil or dust particles.
  • There could be a software problem in some cases and the touch screen is unable to perform its tasks.
  • Try to reset your factory option, if nothing works.

Problem 7: Overheating and battery drain issue

Overheating and battery drain problem is the most common issue found in Huawei Honor V10 smartphones. We all already know that most of the users these days use smartphones either for playing high-performance video games or streaming online videos of high resolution. Such use of smartphones leads to overheating and battery drain issue in these devices.

Lets us discuss how to fix such problems in Huawei Honor V10 Smartphones.


  • Do not use the smartphone while it is put on charge.
  • If you are streaming high-resolution videos on a channel like youtube, you can lower the resolution which could resolve the problem of overheating.
  • Huawei Honor Smartphones comes with an installed app of Huawei which user can uninstall if it is not being used by them.
  • You can go to settings> battery and battery setting usage to see which app is using how much battery and uninstall that particular app.
  • You can put a limit on the number of games you have installed or play on Huawei Honor V10.
  • After uninstalling unnecessary apps from Huawei Honor V10 user can perform a Factory reset.

Problem 8: Slow performance

Huawei Honor V10 smartphone comes with Hisilicon Kirin 970 processor which gives an average performance to these devices. Some users still face slow performance issues in these devices.

Let’s us discuss how to resolve these issues in Huawei Honor V10 Smartphones.


  • You can restart your Huawei Honor V10.
  • Do regular updates of your smartphone as new updates come with some bug fixes over the older version. You can go to Setting > about phone and software to update your smartphone.
  • Huawei Honor V10 comes with developer option. In the developer option, you can lower the animation setting which will resolve the performance issues. Also, go to setting > About Phone and tap build number to 7 times to enable developer option. After scrolling down you will get animation setting to reduce the animation.
  • Also to increase the performance you can turn on the power saving mode and select the normal mode. This will help in increasing the performance.
  • Uninstall the unnecessary apps from your device.
  • After uninstalling unnecessary apps from Huawei Honor V10 user can perform a
  • Factory reset.

Problem 9: Wi-Fi issue

Lots of users have issues related to Wi-Fi in Huawei Honor V10. The device is not connected to Wi-Fi, access is denied to a particular network, poor and slow wifi connection.

Lets us discuss how to resolve Wi-Fi problems in Huawei Honor V10.


  • You can restart the router and modem connected with your Huawei Honor V10. Also, restart your Huawei Honor V10 device.
  • You can remove the power source connected to your Huawei Honor V10 device and wait few minutes and again connect the power source to the device.
  • Regular updates are available for Huawei Honor V10 can go to settings > about phone and software to update your smartphone.
  • Go to Settings>Wi-Fi> configure to get the mac address of your device connected to Wi-Fi network so as to ensure your whether your address is supported by the router or not.
  • You can also check whether power saving mode is enabled in Huawei Honor V10 which automatically turns off the Wi-Fi Network to save some percentage of battery power.
  • At the end, you can do a factory reset if any above issues are not resolved.


So, there you have it. Above listed points was the most common Honor View 10 Problems reported by the users. With those problems, I also provide Huawei Honor V10 Solutions also. Hopefully, more won’t be surfacing anytime soon.

Now you know how to fix Honor View 10 issues, one normally would find in a Huawei phone.

I hope that your Honor V10 will serve you very well. If you are facing any of the listed Honor View 10 problems, just follow the instructions mentioned here and get rid of it immediately.

If you have any kind of questions regarding the smartphone feel free to ask us in the comments below.


  1. Honor view 10 gmail internal app is not working. Mail notification is displaying but mail box is not opening it close automatically. And could not able to add another account also

    1. My honor V10 surfs the phone itself when the screen is open and sometimes uncontrollable wherein you need to turn off the in order to stop it from surfing. Can this issue be resolve? Please help

  2. My Honor V10 connection to the data (mobile network) seems got problem. My hp line shows 4g signal however cannot access some of the games and waze but i still able to surf the internet. Any idea what’s wrong ? I don’t think is the apps problem since i still able to access from my previous old phone.

  3. Comparing Bluetooth on my Honor V10 to my old One Plus One phone, the sound is weaker when streaming music to my Hifi. The graphic equaliser does not work on Bluetooth, it does on the One Plus One. I’m getting occasional breaks in the connection to my Bluetooth headphones. It’s only for a split second but it’s annoying

  4. Hello,
    I recently bought Honor V10. When I searched the internet I came to know that there is a lot of camera mode option. But my mobile shows only some modes, there is no low light, monochromatic mode, wide aperture mode. How can the issue be solved? Please help me

    1. This is because only new update has added many new feature …. Try to update your phone to new version.

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