Fix: iPhone 14 Pro and 14 Pro Max Messages Disappearing or Not Working

Some users of iPhone 14 and 14 Pro Max have reported that their text messages are disappearing or their messaging app is not working properly. Although this issue is not widespread, it can be frustrating for users, especially considering the sensitive data that is often stored in the messages app. In this article, we will discuss how to fix the problem of disappearing or non-functional messages on iPhone 14 Pro and 14 Pro Max.

Methods to fix iPhone 14 Pro and 14 Pro Max Messages Disappearing or Not Working

If you hadn’t made backups for your iPhone before, you could leave in a lurch wondering if you can recover them again. So, we have a few fixes to troubleshoot the messages disappearing or not working issue and a small tip to recover gone messages even if you hadn’t set your iPhone on backup.

Before anything else, navigate to the Messages app and check its storage space. If your messages merely disappeared from your iPhone but still occupy space on your device storage, there is a good chance that you can recover them. For this, you have to follow the given troubleshooting steps.

1. Force restart your device

Press and release the Volume Up button, and press and release the Volume Down button. Hold the side button and wait for the device to restart and the Apple logo to appear.

After restarting your iPhone, you can check if your messages have reappeared and if any bugs in the messaging app have got ironed out.

2. Reset Settings on your iPhone

Some error in your Device Settings may be causing a glitch in your messages. So, the solution is pretty straightforward. Navigate to Settings and head to General, followed by Reset, and then tap on Reset All Settings. This will require you to enter your passcode but your data will stay preserved and only your device settings will go back to default.

3. Switch on airplane mode to fix iPhone 14 Pro and 14 Pro Max Messages Disappearing or Not Working

Sometimes, a mere network issue may make your messages disappear. So, to get them back you can toggle airplane mode and then switch it off to see if you get your messages.

4. Check iMessage sync

Head to Settings on your iPhone. Then, navigate to Messages and select Turn off/on iMessage. Now, wait for a few seconds before turning on sync for iMessage. If there was a sync error that led to the messages disappearing, this troubleshooting should fix iPhone 14 Pro and 14 Pro Max Messages Disappearing or Not Working problem.

5. Check iCloud Message sync

Again head to Settings, navigate to iCloud, tap on Messages, and then choose to Turn it Off. Then, you can turn it on again to see if you can recover your messages.  

6. Use an online tool to fix iPhone 14 Pro and 14 Pro Max Messages Disappearing or Not Working

Suppose, none of these steps worked. But what about the lost data? If you had made backups, then you can easily use those backup files to retrieve the messages that got disappeared.

But if you didn’t set your device on backup mode, we would advise using an online iPhone data recovery tool or an iMessage Recovery Software to fix this issue. Any such tool or software that can scan your iPhone will help you retrieve lost messages without backup.

Installing and running such a tool/ software on your laptop or PC will help you recover the disappeared messages. However, data safety is a primary concern and therefore you should only use trusted and genuine software/tools. Avoid any pirated or risky third-party software that could compromise your data.

We understand that losing out on your messages could lead to serious issues including crucial professional or personal data. However, our troubleshooting steps should fix iPhone 14 Pro and 14 Pro Max Messages Disappearing or Not Working problems. In case, they don’t do the trick, you should definitely contact Apple Support Center and seek a professional solution for your issue.

So, that’s all for today. For more troubleshooting guides, follow GetDroidTips!