The latest iPhone series Pro devices, the iPhone 14 Pro and iPhone 14 Pro Max, are engineering marvels delivering the best that Apple offers. But not every iPhone 14 Pro/ iPhone 14 Pro Max user is happy with their device. Some users have reported issues with video playback. They are witnessing lag, stutter, and freezing problems with their latest iPhones.
This article will help you if you are a troubled user. Here, we have listed all the possible solutions that one can try from their end to fix this issue. And the video lag, stutter, or freezing issue is not just limited to videos in the phone’s internal storage. They are witnessing it while playing videos online on streaming platforms like Netflix and Youtube. This is ruining the user experience of these users significantly, and finding a solution right away is necessary. So without any further ado, let’s get into it.
How to fix iPhone 14 Pro/ 14 Pro Max Video Lag, stuttering, or Freeing problem?
Here, we have mentioned some essential solutions that you can try to fix the video lag, stuttering or freezing issue on your iPhone 14 Pro or iPhone 14 Pro Max. The problem arises due to some software inconsistency, or in some rare cases, it could be related to insufficient memory or storage issues as well. We will look into it to help you immediately mitigate this issue.
Reboot your iPhone:
The first simple fix that you can try is a restart. Most software issues can be fixed with a single restart of most electronic devices. And the iPhone is no exception. You can try the restart option even with the iPhone’s video lag, stuttering or freezing issue as well. For this, go to Settings and navigate to General. Then select the option Shut down. Then drag the slider to the right to turn off your smartphone. Now wait 30 seconds and then press the power button on the side to turn on your device again.
If this does not help with your problem, try the next solution.
Reset phone settings:
iOS 16 comes with an option to reset all Settings. This will reset all your phone’s settings to their default value, as when you first bought your new iPhone. Performing a settings reset can clear out several conflicts within the Settings menu that might be blocking your iPhone’s video playback feature.
Resetting settings will clear out everything from your Settings menu, though. This includes saved WiFi and Bluetooth connections as well. So perform settings reset only if you are willing to delete every saved connection on your iPhone.
To reset settings, open up Settings on your phone and go to General. Then tap on the Transfer or Reset iPhone option. Then select Reset and choose the Reset All Settings option. You will have to confirm your action by tapping on the Reset button on the confirmation page.
After this, your phone will restart on its own. After the restart, try the next solution if you still encounter the same video lag, stuttering or freezing problems.
Factory reset your iPhone:
After the settings reset, you can also try the factory reset option. This will clear every bit of data on your phone, though. So you need to create a backup of everything necessary to you and perform the factory reset.
To perform the factory reset, open up Settings on your phone and go to General. Then tap on the Transfer or Reset iPhone option. Then select the Erase All Content and Settings option and the Reset All Settings option. You will have to confirm your action by tapping on the Reset button on the confirmation page.
Try the next solution if the video playback does not work efficiently even after factory resetting your iPhone.
Offload and install the App:
In some scenarios, the video playback feature might not work with a particular application like Netflix, Youtube, Amazon Prime, or Google Chrome. In that case, you should offload that app on your iPhone and then install it again with the latest version. Offloading the app is a better option than uninstalling it because it will ensure you do not lose the app’s data from your storage.
To do this, follow the steps mentioned below.
- Go to the Settings App.
- Tap on General.
- Choose iPhone Storage.
- Find the app that you want to delete in the list that appears.
- Then tap on that app and select Delete.
- After that, install that app on your iPhone using the App Store.
Try the next solution if this method fails to fix the video playback issue.
Check your Device Storage:
You need to have enough storage space left on your device to operate the apps installed on your iPhone 14 Pro/ iPhone 14 Pro Max. If you do not have sufficient storage space on your iPhone, you will struggle to perform basic tasks such as video playback, no matter how much you try. This is because, even while playing a video online, your smartphone will load the video file incrementally and start playing it on your screen. Once the playback for one increment is completed, it will be cleared from storage, and a new increment will start playing. So if you do not have enough storage, the video playback feature on your iPhone will suffer.
This often happens with iPhones with limited storage capacities like 32GB or even 64GB. People often lose track of the available storage on their devices and then suffer from these problems.
So to check your internal storage, open the Settings app and go to the General section. There tap on iPhone Storage. You will see all the information about your device’s internal storage. If it is almost complete, you need to delete some files or remove some apps from your smartphone.
Once you have sufficient storage space, try playing online/offline video files on your iPhone again. If it still does not work, try the next solution.
Check your internet connection:
If you are witnessing this issue with online videos, there is a chance that the problem is with your connection. If that is the case, none of the solutions mentioned in this article will work.
We use WiFi or mobile data to stream videos on your phone. If you are using WiFi, you must ensure that the connection is secured and fast. To reset the connection, you can even reset your router. And to check the connection, you should even connect some other device to the WiFi and check whether the internet connection is working correctly.
If you do not have WiFi and are using Cellular data to stream videos, you need to check whether you have an active internet plan. If your internet plan has expired or you do not have enough internet data balance on your connection, you won’t be able to stream anything online.
Once you have ensured that your Mobile Internet connection is working correctly, you must also turn off Cellular Data for the App update process. For this, open up the Settings App and go to Navigate section. Here, tap on iTunes & App Store and then scroll down the screen to the Cellular Data option. Ensure that the Cellular Data toggle is turned off. This will disable the App Store auto-update feature, preventing your phone from accessing your mobile data in the background.
Many users exhaust data plans quickly because they keep their automatic updates turned on. It is best to keep this feature on if you only rely on a WiFi connection for your internet needs, as most WiFi connection provides unlimited data plans.
If even this does not help with the video playback issue, try the next solution.
Update your iOS:
If you are one of those users who installed the latest version of iOS 16 right when it was available, then there is a chance that you are using a buggy build. The first build of a new update is mainly filled with bugs that make the device malfunction in most scenarios.
To address this, Apple will release updates that clear out the bugs in the previous build. So, if you have not updated your iPhone after the initial iOS 16 update, it is time to check for new updates immediately.
To check for a new iOS update, open up Settings on your iPhone and go to General. Then select Software Update, and if there is a pending update, it will show up here. If you see a new pending update, install it on your phone.
After the update, if you still encounter the video playback issue, try the next solution.
Get Apple’s help:
If none of the solutions mentioned above worked for you, then there is a chance that the issue is related to your phone’s hardware. So to fix this, you will have to take your iPhone to the nearest service center and ask for their help. Inform them about your problem in detail, and they should be able to help you. If your device is under warranty, you should be able to resolve your issue without any issues.
So these are all the solutions to fix the iPhone 14 Pro/ 14 Pro Max Video Lag, stuttering or Freeing problem. If you have any questions or queries about this article, comment below, and we will get back to you. Also, check out our other articles on iPhone tips and tricks, Android tips and tricks, PC tips and tricks, and much more for more helpful information.