Fix: LG Smart TV Showing WiFi is turned off

LG provides one of the best value-for-money Smart TVs to their customers. The wide range of options with different features makes up the diverse portfolio of LG smart TVs. But LG smart TVs have had software issues since their inception.

One particular issue that many users are reporting now is with the WiFi. For some reason, the WiFi is completely turned off for some LG Smart TV users, and it won’t turn on no matter how many times they try to turn it on. If you are one of these troubled users, this article will help you. Here, we have listed all the solutions you can try to resolve this issue. So without any further ado, let’s get into it.

Fix: LG Smart TV Showing WiFi is turned off

How to fix LG Smart TV Showing WiFi is turned off?

All the solutions mentioned here are basic, and trying them should not be an issue for anyone. But you need to try all the solutions mentioned here one after the other until you find the one that works for you.

Power Cycle Your TV:

Powering through your TV occasionally is a good practice to clear out any inconsistency that might be present on your TV. Even with the WiFi not turning on, the issue could help you fix it.

  • Unplug your TV’s power cable from the power source.
  • Keep it unplugged for two minutes.
  • Plug the cable back into the power socket and turn it on again.

Now try turning on the WiFi. If it still shows as turned off, try the next solution.

Change Location Settings:

Several users have reported a recent trick involving randomly changing the TV’s connection’s location. Yes, changing the default location of your TV from the actual location to a different one and then back to the original one has worked wonders for many users. You should give this a try as well.

  • Press the Home or Start button on your LG TV remote.
  • Select the settings icon in the top right corner of your screen.
  • Now go to the All Settings option at the bottom right corner.
  • Select General inside options.
  • Select Location.
  • You will see two or one location options depending on your TV’s model. For both scenarios, you need to change the location of the available options to any random country and then change it back to your own country. The two options that you will see are Broadcast Country and LG Services Country. If you see only one option, it will be the LG TV services country.
  • To change the location on both options, you need to disable the feature to set it automatically and then select any random country.
  • Once both are saved, please return to the same settings page and set it to automatic again. That will change the country back to your original country.
  • Now go to Settings.
  • Open All Settings.
  • Go to Network and then select WiFi network.

If the trick worked, the TV should turn on the WiFi and search for the nearby available networks. But you will see the same WiFi issue on your TV if it doesn’t work. In that case, try the next solution.

Clean the WiFi Module:

This is more of a hands approach or fixes in this guide, and some users have reported that this trick worked for them. So you should certainly give this a try.

You will have to open the back panel of the TV for this method. But you don’t need to worry about the complications as much as the procedure is simple and standard.

  • Place the TV face down and open up the screws bolted at the back of your TV.
  • Once you remove the back cover after removing all the screws, you will see the WiFi module at the lower part of the TV.
  • Unscrew the case of the WiFi module.
  • Remove the module from the case.
  • Cautiously unclip the connection ribbon on the WiFi module.
  • Using a Q tip, clean up the connection slot of the WiFi module and then wipe the end of the connection ribbon as well.
  • Once the cleaning is complete, clip the connection ribbon back into its place.
  • Put the WiFi module back into the case.
  • Screw it back onto the TV.
  • Put the back cover back into place and screw it up again.
  • Now turn on your TV.
  • Go to Settings.
  • Open All Settings.
  • Go to Network and then select WiFi network.

If the trick worked, the TV should turn on the WiFi and search for nearby available networks. But you will see the same WiFi issue on your TV if it doesn’t work. In that case, try the next solution.

Set the correct date and time:

Setting the correct date and time is essential on any Smart TV to ensure optimal connectivity.

  • Press the Home button.
  • Select the Settings option.
  • Select Device preferences.
  • Go to Date and Time.
  • Now check the date and time. If it is not set correctly, select the automatic date & time option and set it to Off.
  • Go to the set time zone option and select the correct time zone.
  • Then, restart the TV.

If even this does not work, move on to the next solution.

Use an Ethernet Cable:


If there is a possibility that the WiFi module on your TV is corrupted, then you should consider using a wired ethernet cable for connectivity. If the ethernet cable works for your TV, you can be certain that your WiFi module is at fault. And then you can directly replace it.

  • Connect one end of an ethernet cable to your WiFi router and the other to your TV.
  • Press the Settings button on your remote.
  • Go to Network.
  • Select Wired Connection.
  • You should see the text connected after a few seconds.

If you still don’t see it, move on to the next solution.

Factory Reset LG TV:

Resetting your TV will take every setting on your TV back to its default value. It will be like when you bought a TV for the first time.

  • Go to Settings.
  • Select All Settings.
  • Select General.
  • Scroll down and find the option to reset to Initial Settings.
  • Select confirm to confirm your action to perform the reset.

Now, wait till the reset is complete. Once it is complete, try using the WiFi. If it still does not turn on, move to the final solution.

Customer support:

If none of the solutions mentioned above worked for you, then the issue is certainly with your TV’s hardware. This can only be fixed in a service center. So take your TV to the nearest LG service and seek their assistance. They should be able to resolve your problem by any means possible.

So these are all the solutions to fix LG Smart TV showing WiFi is turned off. If you have any questions or queries about this article, comment below, and we will reply. Also, check out our other articles on iPhone tips and tricks, Android tips and tricks, PC tips and tricks, and much more for more helpful information.

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