Most Samsung Flagship smartphones are waterproof including the Note 20 series. Being waterproof means that the company has taken care of all measures to make sure water doesn’t enter your smartphone. It is usually done by sealing all the areas with glue, gaskets and adhesive. As we all know that water is the biggest enemy of our smartphones, and that’s why the Samsung smartphone comes with a special warning feature that brings Moisture Detected Error on Samsung Note 20 / 20 Ultra warning you about possible water damage.
The idea behind this error is simple – to alert users that there are some water droplets and the port needs to clean immediately. Whenever you receive the moisture detected error, you should clean your device with a cotton cloth or napkin and make sure there are no water droplets. However, there are many instances where after cleaning the phone throughout, users still face the moisture detected an error on their Samsung Note 20 / 20 Ultra.
How to Fix Moisture Detected Error on Samsung Note 20 / 20 Ultra
The Moisture detected is actually not an error but a warning mechanism that warns you to make sure your device is clean and dry and protected from any possible damage. However, if you are facing this error continuously, then here are some tips that will help you.
Clean with a Cloth or Napkin
Since the error comes when your smartphone is wet, you should use a cotton cloth or a paper napkin to dry your phone. Make sure to use multiple paper napkins and dry out the phone completely.
Use Earbuds to clean ports and speaker holes
Once you clear the phone with a cloth or paper napkin, most of the outer surfaces will be dry. However small ports such as charging port, earpiece, speaker and mic holes will still have some bits and pieces of moisture in there. So you can use a cue tip or earbuds to clean those areas and make sure they are dry.
Keep your device in Rice for a few hours
After you are done cleaning the phone with a cotton cloth and earbuds, the error message shall go away. But in many cases, the error message will still be there indicating that some moisture has gone inside your smartphone. This not alarming as your Samsung Note 20 and 20 Ultra have a different levels of water protection. However, it is a wise choice to dip your smartphone in rich for a few hours which will eliminate the issue completely.
Use a hairdryer to dry off any residual moisture
You can use your spare hairdryer to dry off any residual moisture if it exists. Usually, it will help you to dry ff moisture from speaker grills and mic holes. It also helps you to dry off any moisture trapped in the camera module.
Get the device cleaned by a Samsung care representative
After following all the methods above, the moisture will go away and so does the Moisture Detected Error from your smartphone. However, if you still see the error message, it’s probably because moisture has gone inside your phone circuits, which will eventually cause some short circuits and damage. So we recommend you to visit the nearest Samsung care centre and get your device checked.
This brings us to the end of this guide for fixing Moisture Detected Error on Samsung Note 20 / 20 Ultra. If you wish to avoid such errors in the future, then I recommend you to keep your phone dry all the time. However, if you are doing a job or activity which exposes your device to water on a regular basis, then I recommend you to buy a waterproof case to avoid such issues.