Fix: Mouse Scroll Wheel Jumps Up and Down on Windows 10, 11

An essential part of a computer is a mouse. However, some users are facing problems with their mouse. They are reporting that the Mouse Scroll Wheel Jumps Up and Down. If you are also facing the issue, don’t worry because we are here with a guide to help you.

In this guide, we will discuss the different methods you can try to fix the issue of Mouse Scroll Wheel Jumps Up and Down on your Windows 10 and 11. So, please read the guide to learn about the issue and how to fix it. And now, without wasting much time, let’s check out the guide.

Understanding the Causes of the Mouse Scroll Wheel Jumping Up and Down in Windows 10 and 11

As the copper wires on the coil within the mouse encoder wear away, the spring loses its ability to force the encoder coil into exact contact with the wheel. The mouse scroll wheel becomes jerky as a result. A similar issue could also arise if the scroll wheel gets overly loose.

Steps to Fix Mouse Scroll Wheel Jumps Up and Down on Windows 10 and 11?

Now that you know why you are facing The Issue Of the Mouse Scroll Wheel Jumps Up and Down on Windows 10 and 11 let’s check out how to fix it.

Method 1. Restart your computer

The first method you can try to fix the Mouse Scroll Wheel Jumps Up, and Down issue on Windows 10 and 11 is to restart your computer. One of the reasons you can face this issue is that your PC has some bugs. So, to fix those bugs, we suggest you restart your PC. By restarting all the bugs in your device will be fixed as you give it a quick start. If, after restarting also, you are facing the issue, then it means there is an issue with your mouse. So, to fix the issue, check the next method.

Method 2. Clean the dirt off your Mouse wheel 

The second method you can try to fix the Mouse Scroll Wheel Jumps Up, and Down issue on Windows 10 and 11 is to clean the dirt off your mouse wheel. As mentioned above, you can face the issue if the mouse encoder wears away as the spring loses its ability to force the encoder coil into exact contact with the wheel. So, we suggest you follow the steps below to fix the issue with this method.

• Step 1. First of all, you will have to disassemble the mouse casing with the help of a screwdriver.
• Step 2. After that, you will have to unplug the circuit connections carefully.
• Step 3. Then, take out the scroll wheel with the help of a screwdriver.
• Step 4. Next, you must remove the encoder after unmounting the scroll wheel.
• Step 5. After that, you must open the encoder box to see the encoder coil. It would be best to press against the metal D-shaped spring within the encoder box and remove the metal cover.
• Step 6. Clean off any dust after removing the spring and coil from the encoder assembly.
• Step 7. After that, reinstall the encoder and tighten the spring to provide extra pressure to the encoder coil. The coil must be fully pushed by the spring for it to stay in place.
• Step 8. Finally, reassemble the mouse when you have finished, then test it.

If you are still facing the issue, then it means the scroll wheel is loose. So, to fix it, you will have to wrap a tiny piece of paper around the hub of the scroll wheel before placing the scroll wheel into the encoder. By doing this, the distance between the encoder coil and the scroll wheel hub will be less, maintaining the scroll wheel’s stability.

After doing this, check whether now your mouse is working properly or not. If you are still facing the issue, try using the next method.

Method 3. Try connecting your mouse to another USB port

The next method that you can try to fix the issue of the Mouse Scroll Wheel Jumps Up and Down on Windows 10 and 11 is to try connecting your mouse to another USB port of your computer. You might be facing this issue because there is some problem with the USB port through which your mouse is connected. So, we will suggest you try connecting it to another USB port. If the problem still occurs, try the next method to fix the issue.

Method 4. Change some Mouse settings

The next method you can try to fix the issue of the Mouse Scroll Wheel Jumps Up and Down on Windows 10 and 11 is to change the mouse settings. You can face the issue of mouse scroll wheel jumps if the wheel speed is set too high. So, to fix it, you will have to follow the steps given below.

• Step 1. First of all, go to the search bar on your desktop.
• Step 2. Now,  type Control panel in the search bar.
• Step 3. After that, click on the Control panel from the best search result.
• Step 4. Then, you must set the Control Panel View by Large icons.
• Step 5. Now, click on the Mouse option.
• Step 6. A Mouse Property dialog box will open as you click on it.
• Step 7. Now, you will have to click on the Wheel tab.
• Step 8. After that, if you are facing the issue of scrolling mouse scroll wheels too quickly, lower the speed. Make sure scrolling is enabled because some mouse may disable it. This feature is not accessible on all machines.
• Step 9. Then, go to the Pointer Options tab.
• Step 10. Here, you will have to uncheck the Hide pointer while typing.

After these steps, check whether your mouse is working properly. If it is still not working properly, try the next method.

Methos 5. Update the Driver

The next method you can try to fix the issue of the Mouse Scroll Wheel Jumps Up, and Down issue on Windows 10 and 11 is to update the driver. A missing or out-of-date device driver might cause the mouse scroll wheel jumping issue. To fix the issue, we will suggest updating the driver. For this, you will have to follow the steps given below.

• Step 1. First of all, you will have to go to the search bar on the desktop.
• Step 2. After that, you must type Device Manager in the search bar.
• Step 3. Now, click on Device Manager from the best search results. You can also open the Device Manager by pressing the Windows key + X. Then, you will have to select the Device Manager option.
• Step 4. After that, search for the Mice and other pointing devices in the window of Device Manager.
• Step 5. Once you get it, click on it to expand it.
• Step 6. Then, you will have to right-click on your mouse driver.
• Step 7. As you will do so, you will see the option of updating driver. You will have to click on it.
• Step 9. Now, you will have to select the Search automatically for drivers option.
• Step 8. After that, if any update is available, it will automatically start downloading.
• Step 9. Finally, once the update is finished, you must restart your PC.

After doing these steps, check whether your mouse is working properly or not. If you are still facing the problem, try the next method.

Method 6. Try turning off the touchpad on the Laptop

If you are facing the issue of the Mouse Scroll Wheel Jumps Up and Down on your Laptop, then the next method we will suggest you try is to try turning off the touchpad of your laptop. Your touchpad’s sensitivity might be the root of the scroll jumps issue. We will suggest you use an external mouse and switch off the touchpad to solve the issue. To turn off the touchpad, you will have to follow the steps given below.

• Step 1. First of all, you will have to go to the search bar on the desktop.
• Step 2. After that, you will have to type Settings in the search bar.
• Step 3. Now, click on the Settings from the best search results. You can also open the Settings by pressing the Windows key + I.
• Step 4. After that, click on the Device option.
• Step 5. Then, click on the Touchpad option. If you don’t find this option, search for the Touchpad in the Settings search bar.
• Step 6. Now, disable the device.

After doing these steps, check whether your mouse is working properly or not. If you are still facing the problem, try the next method.

Method 7. Change the Batteries

If you are using a wireless mouse, we suggest you change your mouse’s batteries to fix the issue of the Mouse Scroll Wheel Jumps Up and Down. You can face this issue if your mouse’s battery is about to finish. So, we will suggest you change the batteries of your mouse and then check whether it is working properly or not.

Conclusion

This was all for the guide on how you can fix the issue of the Mouse Scroll Wheel Jumps Up and Down on your Windows 10 and 11. We hope that with the help of the methods that we have mentioned above, you were able to fix the issue. If you have fixed the issue with any other method, share them with us in the comments section below so that we can share them with the others.

Also, if you have any queries or issues, share them with us in the comment section below so that we can help you solve your issues and queries and provide you with a helpful guide on them. Moreover, for more such helpful and informative troubleshooting guides, do check out our website.