Even though Samsung Galaxy S10 smartphones are performant devices with excellent specs and beautiful features, they are electronic devices, so they are not free of bugs and errors. And one of the most annoying glitches is the random reboot issue on Galaxy S10. In case your Galaxy S10 keeps rebooting itself, keep reading because this article will present you a list of quick solutions to fix that.
In the majority of the cases, Galaxy S10 keeps rebooting due to a third-party app that creates a conflict or because of a firmware-related glitch. Also, an overheating might trigger the random reboot issue. We will discuss all these aspects in the following sections of this article.
How to fix random reboot issue on Galaxy S10, S10E, and S10 Plus
Force restart (or reboot) is a helpful trick that could solve lots of glitches and errors. To perform a force reboot operation on a Galaxy S10 smartphone, you have to press and hold the Volume Down and Power buttons for about 10 seconds. Once the Android logo pops up, release the key and allow the device to restart.
Wipe cache partition
A corrupt system cache might be the culprit for the random reboot issue on Galaxy S10. Fortunately, it’s not difficult to tackle this problem since you can easily wipe cache on your device. However, there are a few steps that you need to follow to perform a correct wipe cache partition operation:
- Shut down your Galaxy S10
- Press and hold the Volume Up and Bixby keys for a few seconds
- Press and hold the Power button without releasing the Volume Up and Bixby button
- When the green Android logo pops up, release all the buttons
- In the Android Recovery Menu that opens up, navigate to Wipe Cache Partition and select the option by pressing the Power key
- When Wipe Cache Partition is done, restart your device
You can perform this operation without worrying about your personal files stored on your smartphone because wiping the cache partition won’t delete your data.
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Cool down your phone
If your Galaxy S10 keeps rebooting itself, check out for overheating. That is one of the leading hardware-related causes of the random reboot issue on Samsung Galaxy S10, S10E, and S10 Plus. Note that every smartphone in the world warms up when in use, mainly when it’s running demanding applications. Overheating is when the device seems like burning up. In that case, you should take measures to cool down your phone.
Usually, using a thick protective case might cause overheating. Try removing the case to allow the air in the room to cool down your phone. Also, close all the running apps on your device, turn off mobile data or WiFi, and permit your smartphone to dissipate its heat.
Look for faulty applications
On some occasions, Galaxy S10 keeps rebooting itself due to a conflict caused by a third-party app. While it’s difficult to spot which app is the culprit, you can check out if indeed faulty applications are behind the random reboot issue by using the phone in Safe Mode. Here’s how to enter Safe Mode:
- Shut down your Galaxy S10 smartphone
- Hold the Power button key and release it when the SAMSUNG logo appears on the display
- Right afterward, press and hold the Volume Down button
- Hold the Volume Down button until the device boots up, and the Safe Mode text appears in the bottom left corner
Use your smartphone in Safe Mode for a couple of hours to check if the random reboot issue is gone. If the phone runs without interruptions, then a third-party app is causing your Galaxy S10 to restart randomly.
Factory settings reset
You can try the methods presented above at first, but if none of them is useful, then a master reset is what you might need to fix random reboot issue on Galaxy S10, S10E, and S10 Plus.
Perform factory settings reset following these steps:
- Power off your phone
- Press and hold the Volume Up and the Bixby keys for a couple of seconds, and then press and hold the Power key without releasing the first buttons
- Release the keys once the Android logo appears to enable Android System Recovery
- With the Volume buttons navigate on the list, and go to “Wipe data/ Factory reset”
- Access the sub-menu and select “Factory Reset”
- Confirm the selection
- When the factory reset ends, “Reboot System Now” appears on screen
- Select to restart your Galaxy S10
This factory settings reset method will undoubtedly fix the random reboot issue on Galaxy S10 if the glitch is due to third-party apps or firmware-related error. In case the problem is not solved, try contacting Samsung and ask them for a solution or to replace your phone.