Released about two months ago Samsung Galaxy S10 lineup is one of the best smartphones on the market, at the moment, despite the launch of Huawei P30 and other devices. But Galaxy S10, S10E, or S10 Plus, even the recently rolled-out Galaxy S10 5G model, which only released in South Korea, now, are not free of issues. In case your Samsung Galaxy S10 screen blacked out even though power is on, keep on reading this post because we will show you a set of solutions on how to fix that issue.
Usually, screen-related errors are due to hardware damage, but, on some occasions, these glitches are only software-related or due to some third-party applications that cause some conflicts with the Android operating system. If you have dropped your Galaxy S10 phone or spilled some liquids over it, even though it is protected against dust and water, then your Samsung Galaxy S10 screen blacked out because of hardware-related damage.
If you’re sure that your smartphone suffered no hardware damage, then you could fix the issue by yourself, without seeking professional assistance, and by only following the next methods. Before proceeding, however, you can also check out some of our other troubleshooting guides, below:
- My Galaxy S10 Has Freezing Touchscreen Problems! How to Fix It?
- How to Fix Flickering Screen Issue on Samsung Galaxy S10, S10E or S10 Plus
- How to fix The Black Screen of Death Issue on Galaxy S10 Series
Samsung Galaxy S10 Screen Blacked Out Even Though Power Is On – Here’s How to Fix?
A forced restart is usually refreshing the smartphone’s memory and makes the Android OS processes to restart. If your Samsung Galaxy S10 screen blacked out even though power is on, then you should consider performing a force reboot. To do that, hold Power and Volume Down buttons for approximately 10 seconds, up till the Android logo appears on the screen.
In case the Maintenance Boot Menu pops up, select Normal Boot and proceed.
Run your Galaxy S10 in Safe Mode
Sometimes, the screen on a smartphone doesn’t work correctly if a third-party application is using it and causes a conflict with the Android OS. In that case, you should check out if that’s the problem by operating your device in Safe Mode. Here is how to force your phone to enter Safe Mode:
- Shut down your Galaxy S10 smartphone
- Press and hold the Power button key and release it when the SAMSUNG logo appears on the display
- Right away, press and hold the Volume Down button
- Hold that key until the smartphone restarts, and the Safe Mode text appears in the bottom left corner
If your Samsung Galaxy S10, S10E, or S10 Plus runs correctly when in Safe Mode, then the screen blacked due to a third-party application. You can try uninstalling every suspicious app that might conflict with your device’s display.
Master reset Samsung Galaxy S10
If your Samsung Galaxy S10 screen blacked out even though power is on, the last method to solve that issue is to hard reset your device. Do not forget that a factory reset deletes all the files stored on your smartphone, so you should better back up your data before proceeding with this solution.
In case none of the methods presented before worked for you, here’s how to master reset your gadget if your Samsung Galaxy S10 screen blacked out:
- Power off your phone
- Press and hold the Volume Up and the Bixby keys for a couple of seconds, and then press and hold the Power key without releasing the first buttons
- Release the keys once the Android logo appears to enable Android System Recovery
- With the Volume buttons navigate on the list, and go to “Wipe data/ Factory reset”
- Access the sub-menu and select “Factory Reset”
- Confirm the selection
- When the factory reset ends, “Reboot System Now” appears on screen
- Select to restart your Galaxy S10
If this method also fails to fix your screen, then the issue might be due to hardware-related problems, so you should seek professional assistance from your local Samsung Service Store if your Samsung Galaxy S10 screen blacked out even though power is on.