Fix: NBA 2K24 Sound Not Working on PS4, PS5, Xbox One, Xbox Series X | S

Visual Concepts has just announced the twenty fifth installment of the 2K series which is titled as NBA 2K24. This is a single player as well as multiplayer basketball sports video game which is available on different platforms like Play Station 4, Play Station 5, Xbox One, Xbox Series X and Series S, Microsoft Windows, Android, MacOS, and many more. In this installation, you will get more enhanced gameplay with better visuals while you are playing with your favorite NBA and WNBA teams.

However, there are some users who are facing some difficulties in the game. The users are reporting that the sound is not working in their Play Station 4, Play Station 5, Xbox One, Xbox Series X and Series S. If you are also facing the same issue, then don’t worry because we are here with a guide that will help you with it. In this guide, we will discuss the different methods that you can try to fix the issue of sound not working on Play Station 4, Play Station 5, Xbox One, Xbox Series X and Series S. So, let’s start the guide without any further ado.

Why You Are Facing The Issue of NBA 2K24 Sound Not Working on Play Station 4, Play Station 5, Xbox One, Xbox Series X and Series S?

There are many users who are facing the issue of NBA 2K24 Sound Not Working on Play Station 4, Play Station 5, Xbox One, Xbox Series X and Series S. This issue can occur due to multiple of reasons. Before we move on to the fixes, you must know those reasons so that it can be easy to fix the problem. Below down we have mentioned some of the reasons for this issue.

• You might be facing this issue due to a poor internet connection.
• There might be some issue with your headphones.
• There might be some corrupted game files.
• You can face this issue due to a problem with your HDMI cable.

How You Can Fix The Issue of NBA 2K24 Sound Not Working on Play Station 4, Play Station 5, Xbox One, Xbox Series X and Series S?

Now that you know some of the reasons why you are facing this issue, you might have got some idea about the fixes. Below down we have mentioned some of the fixes that you can try to fix the issue of the NBA 2K24 sound not working.

Method 1. Check Your Internet Connection

The first method that you can try to fix the issue of the NBA 2K24 sound not working is to check the internet connection. To play the game NBA 2K24, you must have a proper internet connection. You can check whether your internet connection is good or not through any internet speed tester website. After testing your internet connection, check out the results, and if your internet connection is poor, then we will suggest you try fixing it first.

To fix your internet connection, you will have to follow the steps given below.

• Step 1. First of all, you will have to disconnect your device from the router.
• Step 2. After that, you will have to turn off your router.
• Step 3. Then, wait for a few minutes and turn on the router.
• Step 4. Once your router is restarted, connect it with your device.
• Step 5. Now, check whether your internet is working properly or not.

Once your internet is working properly, check whether your issue is solved or not. If still NBA 2K24 sound is not working, try using the next method.

Method 2. Restart your device

The second method that you can try to fix the issue of the NBA 2K24 sound not working is to restart your device. One of the reasons for this issue is that there are some bugs in your device. You can easily fix those bugs by restarting the device. So, we will suggest you to switch off your device and then after some time, turn it on. After restarting the device, check whether your issue is solved or not. If still the sound is not working, then try using the next method.

Method 3. Check your Headset

The next method that you can try to fix the issue of the NBA 2K24 sound not working is to check the headset. You might be facing this issue because there is some problem with your headset. If that is the case, then we will suggest you to check the mic of your headset and whether you have connected with your device properly or not. You can try disconnecting your headset with your device and then reconnect it. Also, you can try connecting your headset with any other device and check whether the sound is working or not. If your headset is not working on other devices, then it means you need to change your headset.

Method 4. Try using another headset

The next method that you can try to fix the issue of the NBA 2K24 sound not working is to use another headset. We will suggest you to try connecting your device with another headset so that you can know whether you are facing this issue due to your headset or if there is some other issue. If you are still facing the issue, then we will suggest you to try using the next method.

Method 5. Try re-logging into your account

The another method that you can try to fix the issue of the NBA 2K24 sound not working is to re login into your account. There are some users who have tried this method and were successful in fixing the problem. So, we will suggest you to try this method. To do this method, you have to follow the steps given below.

On Play Station 4

If you want to re login your account on Play Station 4, then you will have to follow the steps given below.

• Step 1. First of all, you will have to open settings on your device.
• Step 2. After that, you will have to go to the Account Management tab.
• Step 3. Now, press the Sign Out button to log out of your account.
• Step 4. To confirm, you will have to press the O or X button on your controller.
• Step 5. After that, wait for a few minutes, then re login to your account.

On Play Station 5

If you want to re login your account on Play Station 5, then you will have to follow the steps given below.

• Step 1. First of all, you will have to open settings on your device.
• Step 2. Now, click on the Users tab.
• Step 3. After that, click on the Other option.
• Step 4. Then, click on the Sign Out option to log out of your account.
• Step 5. After that, wait for a few minutes, then re login to your account.

On Xbox One, and Xbox Series X and Series S

If you want to re login your account on Xbox One, and Xbox Series X and Series S, then you will have to follow the steps given below.

• Step 1. First of all, you will have to click on the Xbox button.
• Step 2. After that, a guide menu will be opened in which you will have to select the Profile and System option.
• Step 3. Then, click on the sign out option to log out of your account.
• Step 4. Now, click on the Xbox button to go back to the Profile and System menu.
• Step 5. After that, you will have to click on Add or Switch option to log in to your account.
• Step 6. Finally, click on Choose New option and enter your sign in details.

After following these steps, try checking whether the sound is working or not. If still you are facing the issue, then try using the next method.

Method 6. Clear Game Cache Data

Now, the next method that you can try to fix the issue of the NBA 2K24 sound not working is to clear the game cache. A local cache is created each time you play a game to improve the performance of the game. If this cache data is corrupted or not set up correctly, then you can face different issues with the game such as sound not working. So, we will suggest you to clear the game cache data from your device. For this, you will have to follow the steps given below.

On Play Station 4 and Play Station 5

If you want to clear the game cache data on your Play Station 4, and Play Station 5, then you will have to follow the steps given below.

• Step 1. First of all, you will have to press the Play Station button on the controller.
• Step 2. After that, you will have to turn off your Play Station.
• Step 3. Now, you will have to unplug the Play Station’s power cord once the power light in the front stops flashing.
• Step 4. Then, wait for a few seconds and plug in the power cord.
• Step 5. Finally, turn on your Play Station and your game cache will be cleared.

On Xbox One, and Xbox Series X and Series S

If you want to clear the game cache data on your Xbox One, and Xbox Series X and Series S, then you will have to follow the steps given below.

• Step 1. First of all, you will have to press the Xbox button on your controller.
• Step 2. After that, click on the Settings option.
• Step 3. Then, you will have to select the System option.
• Step 4. A menu will appear on the right side of the screen. You will have to select the Console Info option from that menu.
• Step 5. Now, you will have to select the Reset Console option.
• Step 6. Finally, a confirmation message will appear. Make sure, you click on the Reset And Keep My Games & Apps option.

After following these steps the game cache will be cleared on your device. Now, check whether your issue has been fixed or not. If still you are facing the issue, then try using the next method.

Method 7. Update the NBA 2K24 game

Now, the another method that you can try to fix the issue of the NBA 2K24 sound not working is to update the game. One of the reasons you can face this issue is your game is outdated. There are some issues that have been faced by multiple of users. When the developers come to know about those problems, they try to fix them and push updates. So, we will suggest you to try updating the NBA 2K24 game to fix the issue.

Method 8. Reinstall the NBA 2K24 game

The next method that you can try to fix the issue of the NBA 2K24 sound not working is to reinstall the NBA 2K24 game. This is the most successful method that you can try as it fixes all the issues with the game. By reinstalling the game, you get new game files instead of old ones, so all the issues that you are facing with the game will get fixed. All you need to do in this method is to uninstall the game from your device. After that, delete all the game files so that you can get the new one. Then, reinstall the game and check whether the issue is fixed or not.

Method 9. Check the game server

If you have tried all the methods that we have mentioned above, and still you are facing the issue, then we will suggest you to check the 2K server. You can face the issues such as sound not working with the game if the server is down. So, we will suggest you to check the server of the game.

Conclusion

There are many users who are facing the NBA 2K24 Sound Not Working on Play Station 4, Play Station 5, Xbox One, Xbox Series X and Series S. So, we are here with the guide in which we have mentioned all the methods that you can try to fix the issue. We hope that with the help of the methods that are given above you were able to fix the issue and enjoy the game. If you have fixed it by using any other method, then do let us know in the comment section below. So that, we can update the article with those methods and let other users also know.

Moreover, we you have faced any issues or have any questions, then do mention them in the comment section below. We will try our best to solve them and provide you with a  helpful guide on it. For more such helpful troubleshooting guides, do check out our website.