Video thumbnails play an important role in identifying the videos on our PC easily. Thankfully, Windows Explorer does a great job managing our videos and displaying their thumbnails too. But Pixel users have a different say as they seem to be unable to access the thumbnails of videos recorded on Pixel devices.
As per users, the Windows Explorer is showing all.mp4 video thumbnails except the ones that are recorded on their Google Pixel phone. More specifically, a large number of these users are either using the Pixel 3 or Pixel 6 device. So, what exactly is causing the issue, and how to fix Pixel video thumbnails not showing on Windows?
Well, if you are going through the same issue and cannot figure a way out, this article is for you. Here, we will find out everything you need to know about the issue and how to solve it.
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Why is Windows not showing Pixel Video Thumbnails?
All Google Pixel phones carry a .mp4 video format which is very common and easily supported across multiple devices. So, when you think of it, the first question to strike your mind would be why Windows cannot show thumbnails only for Pixel-recorded videos. Generally, it seems like the issue is with Pixel devices, however, it is not.
After figuring out all the common factors, we found that the video codec for Pixel videos is HEVC (H.256). Certainly, Windows does not come with support for HEVC video codec which seems to be the main cause behind it. So, now that we found out the culprit, let’s find out how to resolve it as well.
How to Fix Pixel Video Thumbnails not showing on Windows?
Not being able to see the thumbnails of Pixel videos on Windows could be frustrating. Especially, if you are a video editor or work closely with videos, it could make your job difficult. But worry no more, we got your back. Here is a simple solution to fix Pixel video thumbnails not showing on Windows.
Since Windows does not support HEVC / H.256 video codec, our only option is to purchase the HEVC Video extensions for our PC. Fortunately, you can find a reliable extension in the Microsoft Store itself or click the link below to install it.
Download HEVC Video Extensions
Once you are done with the installation, the software is easy to configure. Finally, after completing the configuration you should be able to see the Pixel video thumbnails right on your Windows Explorer.
Conclusion
So, that is all about how you can fix Pixel video thumbnails not showing on Windows. Sometimes, it appears in the form of missing thumbnails, otherwise, you might encounter a “Missing Video Codec” error. In both cases, the same solution can fix the issue. So, let us know if this video was helpful or if you have other related queries.