Samsung Galaxy S24 Ultra GPS Not Working Issue (Solved)

The South Korean tech giant Samsung is known for its flagship Galaxy Note series devices that launch every year with new features and upgraded hardware specifications. We can easily compare Galaxy Note series models with Apple iPhone Pro Max models respective to the latest lineup. Though premium flagship Galaxy smartphones are almost perfect in the price segment, some users may feel haywire with the bugs or glitches at times. Here we’re talking about the S24 Ultra and several reports claim that the Samsung Galaxy S24 Ultra GPS Not Working Issue since it was released.

As per reports on several forums, it seems that the Samsung Galaxy S24 Ultra doesn’t have a stable GPS location accuracy. Even after saving the home location, sometimes it starts jumping from one place to another instead of sticking to the home location. Some users complain that the device shows a location that is quite far from the saved home location. Even using the GPSTest utility on Galaxy S24 Ultra doesn’t seem fine because the GPS data and satellite acquisition are pathetic.

But the Samsung Members app diagnostic tool scans for the GPS location and it somehow says ‘normal’, which seems problematic to the affected users. As per the OEM, Samsung Galaxy smartphones do have a built-in GPS antenna that monitors real-time location information without any further issues. However, the GPS location accuracy info seems very poor even after resetting the device and having a better internet connection. Meanwhile, some users also facing navigation syncing issues with the Galaxy S24 Ultra and Android Auto in some cars. A similar pattern was found in the last few generations of Galaxy Note Ultra models. That means it can’t be a coincidence.

What are the Reasons for GPS Location Accuracy Issues?

Talking about the potential reasons behind the GPS location not working issue on Galaxy S24 Ultra, it looks like an outdated software version, temporary system glitches, slow internet connection, incorrect location tracking settings, disabled improved location accuracy option, location permission denied for the Google Maps app, an outdated Google Play Services version, an outdated Google Maps application, and more can cause such problems.

Additionally, conflicts with the battery power saver, issues with the automatic time zone, problems with the networking glitch, app preference issues, low battery level, conflicts with the on-device compass calibration, issues with the device network settings, cellular signal strength regarding issues, conflicts with the optimise battery usage with Maps, and more can be other reasons behind GPS location not working issues.

Samsung Galaxy S24 Ultra GPS Not Working Issue (Solved)

Fortunately, here we’ve shared with you some workarounds that should help in fixing such an issue. It’s recommended to follow all troubleshooting methods until the problem has been fixed. So, without further ado, let’s get into it.

1. Restart Your Galaxy S24 Ultra

You should perform a system restart method on your Samsung Galaxy S24 Ultra device to clear any kind of potential temporary system glitches.

• Press and hold the Power + Volume Down button to open the Power Menu.
• Tap on Restart > Tap on Restart to confirm.
• Now, wait for the device to reboot automatically.

2. Turn On and Off Airplane Mode

The second thing you should do is to turn on the Airplane Mode on your Samsung Galaxy S24 Ultra device to refresh the networking glitch. This specific trick comes in handy in some scenarios so you should try it out. To do so:

• Open the Settings menu on your device.
• Tap on Connections.
• Tap on the Airplane Mode toggle and turn it ON.
• Now, wait for a couple of seconds.
• Then turn OFF the toggle.

3. Ensure to Keep Screen Turned On

You should also keep the device screen turned on because sometimes the device goes to sleep mode and when the screen gets turned off, the GPS navigation might not work as expected. Or make sure to keep enabling the internet connection.

4. Disable Power Saver or Battery Saver

In case, your Galaxy S24 Ultra smartphone is in the power-saving mode, the GPS-specific applications may not work properly in the real-time status. You should follow the steps below to turn off the power saver or battery saver mode on your handset.

• Go to Settings > Tap on Battery and device care.
• Tap on Battery > Select Power saving mode.

• Now, you’ll need to turn off the Power saving mode.
• Disable the Limit apps and home screen options.

Please Note: You can also disable the adaptive power saving mode from Settings > Battery and device care > three-dot menu icon > Automation > Turn Off the Adaptive power saving option.

5. Check your Internet Network

It’s also recommended to check whether the internet network signal is stable and fast enough or not. If there is a poor or unstable internet connection present on your Galaxy S24 Ultra device, you should use the internet connection to get a better network strength. Maybe your GPS location tracking isn’t accurate due to the slower internet connection. You can also try using a different internet connection to check for the issue.

6. Ensure Cellular Signal Strength is Strong

If your cellular network signal strength isn’t good enough then your device might experience GPS-related issues quite often. Cellular network reception always plays a major role in location navigation accuracy. You can try re-inserting the SIM card on your handset to cross-check the cellular signal strength properly.

7. Check for Software Updates

Ensure to check for the software updates on your Galaxy S24 Ultra device by following the steps below. Sometimes an outdated system software version can cause issues with the system performance as well as GPS tracking.

• Go to the Settings menu.
• Tap on Software Update.

• Now, tap on Download and Install.
• Follow the on-screen instructions to proceed.
• Wait for the device to install the update.
• Once done, your handset will automatically reboot to the system.

8. Turn On Your Device Location

Another thing you can do is enable the device location option on your Samsung Galaxy S24 Ultra handset by following the steps below. The chances are high that somehow you haven’t enabled the device location feature yet. To do so, check the following steps:

• Open the Settings app.
• Tap on Location.
• Enable the location option.

Alternatively, you can swipe down the screen from the right top to open the Quick panel & tap on the Location icon to enable location services.

9. Enable Google Network Location Provider (NLP)

You’ll need to turn on the Google Network Location Provider (NLP) by following the steps below. It seems that enabling the location services on your Galaxy S24 Ultra device won’t help. You’ll need to turn on the Google location accuracy and Wi-Fi & Bluetooth scanning features manually to improve location accuracy.

• Go to Settings > Tap on Location.
• Tap on Google Location Accuracy > Turn On the toggle.

Image Credit: Samsung

• Tap on Improve Accuracy > Tap on Wi-Fi and Bluetooth scanning.
• Now, set to On > Select Google Location Accuracy.
• Once done, restart the phone to apply changes.

10. Adjust location permission for Google Maps

You should try to adjust the location permission feature for the Google Maps application on your Samsung Galaxy S24 Ultra device manually by following the steps below. In case, your Maps application doesn’t work as expected then it’s recommended to adjust the location permission for the Maps app.

• Go to Settings > Tap on Location.
• Tap on App Permission.

Image Credit: Samsung

• Select Google Maps from the list of apps.
• Tap on Allow all the time.
• Once done, reboot the device to apply changes.

11. Try Moving Outside to Re-Activate the GPS

If you’re residing indoors for a while then you should move outside to re-activate GPS on your Samsung Galaxy S24 Ultra device. Sometimes moving outside the home or bigger obstacles like walls or congested areas can help receive GPS signals quite easily.

• Ensure to Disable and Enable the Location Services.
• You should open the Google Maps application to check if the current location is accurate or not.

12. Update the Google Maps App

Sometimes having an outdated Google Maps application on your handset might not work properly when it comes to GPS navigation tracking. You should check the steps below to check for Maps updates on the handset.

• Open Google Play Store > Check for Maps updates.
• Ensure to install the pending updates for the Maps app.
• Wait for it to complete and then reboot the smartphone.

13. Clear Data for Google Play Services

The chances are high that somehow your Google Play Services program installed on the device might get corrupted unexpectedly. You should clear data for Google Play Services by following the steps below on your Galaxy S24 Ultra handset.

• Open Settings > Go to Apps.
• Tap on Manage Apps > Tap on the three-dot icon on top.
• Select Show all apps > Seach for Google Play Services and select it.

• Tap on Clear Data > Select Manage Space.
• Tap on Clear All Data > Tap on OK to confirm the changes.
• Once done, reboot the device to apply changes.

14. Ensure Google Play Services is Up-to-Date

You should visit the Google Play Services link on your device to ensure whether the pre-installed Google Play Services app has been updated or not. You can install the latest available update manually. If it’s up-to-date, you can move to the next method.

15. Force Stop Google Maps and Uninstall Updates

Well, you may also try force-stopping the Google Maps app on your handset and then make sure to uninstall app updates by following the steps below. This will ensure to clear potential glitches with the recently installed app update.

• Open Settings > Go to Apps.
• Tap on Manage Apps > Tap on the three-dot icon on top.
• Select Show all apps > Seach for Google Maps and select it.
• Tap on the three-dot icon on top of the App info page.

• Select Uninstall Updates and confirm the changes.
• Once done, tap on Force Stop > Confirm changes.
• Then reboot the handset and open Google Maps to check for issues.

16. Turn Off Optimise Battery Usage for Google Maps

You can also try removing the battery restriction for the Google Maps application on your Galaxy S24 Ultra device by following the steps below. So, that the Maps app will run properly with GPS accuracy.

• Open the Settings menu on your device.
• Tap on Apps > Search for Google Maps.
• Tap on it to select > Go to the Battery section.
• Enable the Allow background activity option.
• Go to Optimize Battery Usage.
• Turn Off the Google Maps toggle.
• Next, run the Maps to check for issues.

17. Set Automatic Timezone for Correct Region

Several reports claim that issues with the incorrect region and timezone might be another reason behind the inaccurate GPS tracking or the location not working.

• Open the Settings app > Go to System.
• Tap on Date & time > Select the correct Timezone.
• Set the Date > Set the Time correctly.
• Turn On the Automatic date & time toggle.
• Enable the Automatic time zone toggle.
• Now, reboot your handset to apply changes.

18. Turn Off/On Web & App Activity for Your Default Google Account

In some cases, issues with the Web & App Activity for your default Google account on the device might cause GPS not to work. You should turn off and turn on this option by following the steps below.

• Open the Settings app > Tap on Google from the list.
• Tap on Manage your Google Account.
• Go to the Data & Privacy tab.
• Tap on Web & App Activity > Select Turn Off.
• Wait for at least a minute.
• Next, Turn it On again.

19. Disable and Enable Location History for Your Default Google Account

So many Galaxy S24 Ultra users reported disabling and enabling the location history feature for the Google account logged-in devices. To do so, check the steps below:

• Open the Settings app.
• Now, tap on Google from the list.
• Tap on Manage your Google Account.
• Go to the Data & Privacy tab.
• Go to Location History > Turn it Off.

• Uncheck the current device box > Wait for at least a minute.
• Check the current device box again.
• Turn On the Location History option again.

20. Remove Unwanted Devices from Google Play Device Activity

Sometimes removing unwanted devices from the Google Play Device Activity might also help in fixing GPS location tracking issues. You can check the steps below to do so:

• You can visit this Google Play device activity webpage using the same Google account.
• Then you should remove all the unwanted Android devices from the Google Play device activity.
• Just go to the particular device model from the list.
• Now, tap on Sign out.
• Once done, you can select the Galaxy S24 Ultra model from the list.
• Finally, reboot the device to apply changes.

21. Wipe Cache Partition Data

In case, the above methods didn’t work for you, ensure to wipe the cache partition data on your Samsung Galaxy S24 Ultra device by following the steps below. The chances are high that corrupted cache partition data on the handset can cause issues with the system’s performance and GPS tracking.

• Press and hold the Power button on the device.
• Select Power Off.
• Press and hold both the Power + Volume keys for a few seconds until your device boots into the Stock Recovery Mode.
• Once your device booted into the Stock Recovery Mode, you can use the Volume keys to navigate & highlight options.
• Now, select the Wipe Cache Partition option.

• Press the Power key to confirm it.
• Next, use the Volume keys again to highlight YES.
• Press the Power key to confirm it.
• Your device will start deleting the cache partition data. So, wait for the process to complete.
• Once done, restart the device in the system.

22. Reset the GPS on Your Handset

Resetting the GPS functionality on your Galaxy S24 Ultra device will come in handy to fix location accuracy issues. You’ll require a third-party application on your handset to reset the GPS settings manually.

• Download and Install the GPS Status & Toolbox app from the Google Play Store.
• Launch the GPS Status & Toolbox application.
• Allow the required permissions like location access.
• Next, tap on the top left corner.
• A new menu bar will appear.
• Tap on the hamburger menu icon.
• Go to Manage A-GPS state.
• Now, tap on Reset > Wait for the process to complete.
• Once done, it’ll automatically reset the GPS settings by default.

23. Calibrate Gyroscope Sensor

You’ll also need to calibrate the Gyro sensor on your handset by following the steps below to ensure there is no conflict with the angular rotational velocity and acceleration feature across the X, Y, and Z-axis. In some cases, Gyro sensor issues might trouble with the Google Maps application. So, there is no harm in performing this method.

• Open the Google Play Store app on your phone.
• Search for the Sensor Test app > Tap on Install.
• Once done, open the application.
• Tap on the Test button of the Gyroscope sensor.
• Now, make sure to rotate your device all around to check if both portrait and landscape work fine or not.
• Ensure to perform the same steps a couple of times to calibrate the gyro sensor.

24. Do a Network Settings Reset

It’s recommended to reset the network settings on your Galaxy S24 Ultra device manually by following the steps below. You’ll be able to set the default network configuration. It’ll reset to the default factory mode and all of the user-configured Wi-Fi, VPN, Bluetooth, and APN settings will be cleared.

Please Note: You should keep a note of the Wi-Fi password and VPN configuration address before performing the reset to the network settings.

• Open Settings on your device.
• Go to General Management.
• Tap on Reset > Tap on Reset Network Settings.

• Now, tap on the Reset button to confirm changes.
• Enter your device PIN (if any).
• Tap on the Reset button to factory reset the network settings.
• A confirmation message will show up once the process is complete.
• Restart your device and connect to the respective network again.
• Finally, run the Maps application to check for the GPS issue.

25. Perform a Factory Reset

If none of the workarounds did come in handy then make sure to perform a factory reset on your Samsung Galaxy S24 Ultra device manually. You can follow the steps below to do so. This method will reset the device data and settings to the factory default mode.

Note: Make sure to take a full data backup before performing this factory reset method.

• Open Settings > Go to General Management.
• Tap on Reset.
• Hit Factory Data Reset.

• Go through the on-screen instructions.
• Tap on Reset to continue.
• Now, tap on Delete All to confirm the process.
• Wait for the process to complete.
• Once done, your device will automatically reboot to the system.
• Wait for the system to boot up > Go through the initial setup prompts.
• Finally, run Google Maps again to check for the issue.

26. Visit the Samsung Service Centre

There is a possibility that your Samsung Galaxy S24 Ultra handset is having issues with the networking antenna or faulty hardware inside. slim probability that the issue is due to faulty hardware. If a factory reset doesn’t help, you should visit the Samsung Service Centre near to you for a thorough checkup. In case, the device is under warranty, you may get it repaired or replaced free of cost. Otherwise, you may have to spend a few bucks to repair the internal networking hardware.

That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.