Fix: Samsung S22, S22 Plus Can’t Make or Receive Any Calls

You might get frustrated when you can’t make or receive a call on any phone. The frustration gets even worse when the problem occurs on phones like Galaxy S22, S22 Plus, or S22 Ultra, for which you have paid a big sum of money. There could be many reasons why you can’t make or receive any calls on your Samsung Galaxy S22 or Galaxy S22 Ultra.

Manier times, the call is not connected due to improper network reception or weak signal. Sometimes, there are software-related issues such as system glitches or improper network settings could be the reason that can be easily fixed. In this guide, we have listed below all the possible ways to fix the issue on your Samsung Galaxy S22 or Galaxy S22 Plus, where you can’t make or receive any calls.

fix Samsung Galaxy S22, S22 Ultra Call connecting or receiving issue

How to fix Samsung Galaxy S22, S22 Plus Can’t Make or Receive Any Calls

Fix 1: Reboot Your Phone

Processes keep running in the background, even when you are not using the device. Sometimes, unexpectedly, a process might get terminated due to a system glitch. So, the related app might not work well. In such cases, a simple reboot does the trick. It also refreshes the RAM and memory. This method works in many cases whenever the device faces any software-related issues.

  • Press and hold the volume down (-) and power button simultaneously for a couple of seconds.
  • Now, you’ll see various options.
  • Tap on the Restart button and wait for the phone to start.

After the device has finished rebooting, make or receive any call to check if it has been fixed or not? If it’s been fixed, then great. Otherwise, move to fix number 2.

Fix 2: Check Network Strength

Most of the time, the call fails due to a poor network strength on your phone. If so, move to a place where the device gets a strong network signal and place the call. If you are not getting a solid network signal on your phone, use Wi-Fi calling to route calls through Wi-Fi.

Fix 3: Disable Do Not Disturb (DND) / Airplane Mode

It’s possible that you or someone who uses your phone might have accidentally turned on the Airplane mode or the Do Not Disturb (DND) mode. Enabling the Airplane mode does not allow the phone to use any SIM-related features such as calling and messaging. And the DND feature turns off all the notifications and sound alerts. You don’t get a notification for an incoming call unless you’ve set the number as an exception.

Here’s how to disable the Airplane mode on your Samsung Galaxy phone:

  • Open the Settings app.
  • Go to Connections.
  • Tap on the toggle next to the Airplane mode (if it’s already enabled).
  • Reboot your phone.

Similarly, You can also disable the Do Not Disturb (DND) feature from the Settings app.

Fix 4: Reset Network Settings

Resetting the network setting could solve the issue of not being able to make or receive any calls on Samsung Galaxy S22 or S22 Plus. It will reset all the current Wi-Fi, Mobile data, and Bluetooth settings. You will lose access to saved Wi-Fi network, their passwords, and paired Bluetooth devices. Here’s how to reset network settings:

  • Open the Settings app.
  • Navigate to General Management.
  • Tap on the Reset button.
  • Select Reset network settings.
  • Tap on Reset settings.
  • Enter pin/password/pattern, if required.

Fix 5: Reinsert Sim Cards

Removing and reinserting the SIM card is a general fix applied when facing issues with network coverage and incoming/outgoing calls. You can also consider cleaning the SIM and sim tray before reinserting it into the phone.

  • Turn off your Samsung Galaxy phone
  • Open the SIM tray using a SIM ejector tool
  • Take out the SIM card, clean it, and put it back on the tray
  • Gently push the SIM tray
  • Restart your phone

Fix 6: Clear Phone’s App Cache

Clearing the cache of the Phone app does the trick for many users as it removes all the cached files for that particular app. It’s important to mention that clearing cache does not remove any contacts or call logs from your phone.

  • Open the Settings app
  • Go to Apps
  • Tap on Phone
  • Now, tap on Storage
  • Click on Clear cache

Fix 7: Reset Your Phone

If none of the above-specified methods worked out for you, resetting the phone is strongly recommended as it also removes all third-party apps, which could be causing the call to fail. It will remove data from your phone. Therefore, we recommend you to take a backup of your phone before going ahead with this fix. 

Before resetting your phone, make sure it has at least 50% battery left, as the process sometimes takes longer than expected. 

Here’s how to reset your Samsung Galaxy phone:

  • Open the Settings app on your phone
  • Go to Backup and reset
  • Select Factory data reset
  • Tap on Reset Device
  • Enter the pin/password/pattern
  • Tap on the Continue button
  • Now, tap on the Confirm button to reset the phone
  • The device will automatically reboot after completion

So, this was all about possible workarounds on fixing the issue on Samsung Galaxy S22 and S22 Plus where the user can’t make or receive any calls. Let me know which method worked for you in the comments below.


  1. I have done everything, right down to factory reset but no change.

    The issue is: SIM Slot 2 does is not working.
    SIM Slot 1: it picks up the network full bar reception but cannot make or receive calls with SIM cards from any network.

    Product name: Galaxy S22 Ultra
    Model name: SM-S9080
    Seral Number: R5CTC0E4NXR
    IMEI (Slot 1): 356762820992936
    IMEI (Slot 2): 359959190992937

    1. I understand that you’ve tried various troubleshooting methods, including a factory reset, but the issue with your Galaxy S22 Ultra’s SIM slots still persists. It’s quite unfortunate to face such issues with a device like the S22 Ultra.

      Given that you’ve already attempted the common troubleshooting steps, I recommend reaching out to Samsung Support directly for further assistance. You can contact them through their website, by phone, or via their live chat feature. Make sure to provide them with your device’s details, including the model name (SM-S9080), serial number (R5CTC0E4NXR), and both IMEI numbers (Slot 1: 356762820992936 and Slot 2: 359959190992937), as this information will help them understand the issue better and provide you with an appropriate solution.

      In some cases, hardware-related problems might need professional intervention or repairs. Samsung Support will be able to guide you through the process and determine whether your device is covered under warranty.

      I hope your issue gets resolved promptly, and you can fully enjoy your Galaxy S22 Ultra soon.

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