Samsung Galaxy S24 and S24 Plus GPS Not Working Issue (Fixed)

Every year, Samsung releases its flagship Galaxy Note series smartphones around the world, which feature new features and upgraded hardware specifications. At this time, the Samsung Galaxy S24 series is the latest lineup from the manufacturer, which comes with new Galaxy AI features. Though it’s a premium smartphone from the flagship series, a couple of users are frustrated with bugs and issues. As per many reports, users claimed that the Galaxy S24 and S24 Plus GPS were not working, leaving users disappointed.

As per many reports, the new Samsung Galaxy S24 series doesn’t have a stable GPS location accuracy. Even after saving the home location on the device, at certain times, it starts moving from one place to another. In addition, users reported that the device shows a location far from the saved location. Even the GPSTest utility on the Galaxy S24 series doesn’t seem authentic.

Different users reported different reasons for the GPS not working issue on the Samsung Galaxy S24 and S24 Plus. But the Samsung Members app diagnostics tool scans for the GPS location and the result appears as “Normal”, which seems problematic to the affected users. If you’re someone having a GPS issue, you have come to the right place. Here, we will show you different ways to fix GPS not working on Samsung Galaxy S24 and Galaxy S24 Plus.

Samsung Galaxy S24 and S24 Plus

Reasons Why GPS Not Working on Samsung Galaxy S24 and S24 Plus

GPS (Global Positioning System) is a location-tracking service. We already know that it’s a useful feature on smartphones and other devices that mainly act as navigation while driving, searching for unknown places, walking, etc. But if the GPS is not working on your smartphone, it can be due to many reasons.

The GPS may not function correctly if you have an unstable internet connection or the signal strength isn’t accurate. Other possible reasons include temporary bugs, incorrect location tracking settings, system glitches, an outdated software version, an outdated Google Play services version, an outdated Google Maps app, and many more. Even though the location accuracy option is disabled, then, the GPS may not work properly.

Additionally, conflicts with the automatic time zone, network glitches, issues with the battery saver mode, app preference issues, network-related issues, and improper signal on the device are possible reasons why the GPS location does not work. You can easily solve the problem by attempting a couple of workarounds on your Samsung Galaxy S24 and S24 Plus.

Ways to Fix Samsung Galaxy S24 and S24 Plus GPS Not Working Issue

Fortunately, we’ve shared multiple effective workarounds that should help you a lot. Make sure to follow all the methods one by one until or unless the problem is fixed for you. Let’s jump into it.

1. Restart your Phone

The most simple and effective method for you is to restart your smartphone. If there are temporary glitches or bugs in the individual apps, restarting may work for you. Make sure to restart your Samsung Galaxy S24 and S24 Plus to solve the GPS not working issue.

  • Press and hold the Power button + Volume Down button until you see the Power Menu.
  • Please tap on the Restart button and tap on it again for confirmation.
  • Now, wait for the device to reboot automatically.
  • Once the device turns back on, check if the issue is fixed.

2. Toggle Airplane Mode

The second thing you have to do is turn on the Airplane Mode and then turn it off. This will refresh the network connection and fix the glitches or bugs. At certain times, toggling the Airplane mode comes in handy. Go ahead and give it a try!

Bring the Control Center on your Samsung Galaxy S24 and S24 Plus and look for the Airplane Mode icon. Then, please tap on the icon to enable it. Wait a few seconds and tap on the Airplane mode icon again to turn it off. Try checking whether the GPS location is working on your device.

3. Check your Internet Connection

An Internet connection is necessary to access or use the GPS location function on Samsung Galaxy S24 and S24 Plus. It is suggested you check your internet connection to see whether the signal strength is stable or not. If the network isn’t stable, the GPS may not work at times. In that case, you should connect your smartphone with a stable or faster connection.

As mentioned, you can try using the Airplane mode option to refresh the internet connection. Moreover, you can switch your internet connection to another network mode, such as 5G to 4G or 4G to 5G network on your device. This will help you get a better and faster internet connection.

4. Disable Power Saving Mode

If you have turned on the power saving mode on your Galaxy S24 and S24 Plus, the GPS may not work, even if you are using a specific app for GPS. Disable the power saving mode on your handset and check the results. Here’s how to do it.

  • Open the Settings app > tap on Battery and device care.
  • Tap on Battery > Choose Power saving mode.
  • Toggle off the Power saving mode by tapping on the toggle.
  • Disable the Limits apps and Home screen option by tapping the toggle.

Note: You can also disable the adaptive power-saving mode on your phone. Go to Settings > Battery and device care > three-dot menu icon > Automation > Turn Off the Adaptive power saving option.

5. Ensure Device Location is Enabled

Sometimes, the GPS automatically turns off, and it’s necessary to check whether the device location is enabled or not. If you are using individual apps for GPS, then you must check the device location. If it is disabled, then ensure that it is enabled and try checking the results.

On every Android smartphone, you will find the location feature on the Control Panel on your handset. Simply bring the panel down and check whether the Location is enabled. If it is then follow the next step. Otherwise, tap on the Location button to enable it.

Alternatively, you can enable the Location feature on your phone’s settings. Just go to Settings > Location > Enable toggle for location.

6. Enable Google Network Location Provider (NLP)

If enabling the device location doesn’t work for you, it is suggested that you enable the Google Network Location Provider (NLP) to manually improve the location accuracy.

To enable Google Network Location Provider (NLP) on your Galaxy S24 and S24 Plus, follow these steps:

  • Go to Settings on your phone.
  • Tap on Location.
  • Next, tap on Google Location Accuracy > Turn On the toggle.
  • Tap on Improve Accuracy and then choose Wi-Fi and Bluetooth scanning.
  • Now select On > Choose Google Location Accuracy.
  • Once done, restart your phone to apply changes.

7. Check for Software Update

Every smartphone manufacturer releases software updates to improve the device performance and efficiency. It is necessary for the manufacturer to release the update on-time to improve the performance and to fix general bugs and issues.

Samsung keeps pushing the new software update, especially for the flagship devices like the latest Galaxy Note series including the Galaxy S24 and S24 Plus. If the GPS isn’t working on your handset, ensure to update the software version to the latest one. This will instantly fix the GPS related issues on your device.

  • Open the Settings app.
  • Navigate to Software Update.
  • Tap on Download and Install, if an update is available.
  • Follow the on-screen instructions to complete the process.
  • Once the download is finished, install it on your device.
  • Now your device will automatically reboot to the system.

After updating the device, check whether the GPS issue has been fixed or not. If not, follow the next method.

8. Allow Google Maps Permission

If you are using Google Maps to navigate in some places or while driving then you must allow the Google Maps app permission. We suggest you adjust the location and then check the results. Here’s how:

  • Open the Settings app.
  • Tap on Location > App Permission.
  • Choose Google Maps from the list of apps.
  • Tap on Allow all the time.
  • Once you’re done, restart the phone to make changes.

9. Update the Google Maps App

If the permission is already allowed for the Google Maps then the next thing you have to do is update the Google Maps app. This will fix the GPS not working issue on your Galaxy S24 and S24 Plus.

  • Go to Google Play Store on your device.
  • Tap on the Profile icon located at the top right corner.
  • From the menu, choose Manage apps and device > Tap on Updates available.
  • Look for the Google Maps and tap on Update, if an update is available.
  • Once done, open the Google Maps app and check if the issue is fixed.

10. Turn Off Optimize Battery Usage for Google Maps

If you have turned on the optimized battery usage for Google Maps on your Samsung Galaxy S24 and S24 Plus then you should turn it off. Make sure to remove the battery restrictions for Google Maps and check the results. Here’s how:

  • Open the Settings app.
  • Tap on Apps > Search for Google Maps.
  • Choose the App > Tap on Battery section.
  • Enable the Allow background activity option.
  • Navigate to Optimize Battery Usage.
  • Toggle off the Google Maps and check if the issue is fixed.

11. Set Automatic Timezone for Correct Region

As per several reports, it’s likely the issue is due to an incorrect region and timezone. If the GPS isn’t working or inaccurate somehow then you should set an automatic time zone for the correct region. Here’s how:

  • Open the Settings app on your phone.
  • Navigate to System > Date & time.
  • Select the correct timezone and set the Date and Time correctly.
  • Enable the toggle for Automatic Date & Time and restart your phone to apply changes.

12. Reset the GPS on your Phone

Another effective method you can try out is to reset the GPS on your Samsung Galaxy S24 and S24 Plus. It might be possible that there’s an issue with the GPS itself and this is why its preventing you from using it. You will require a third-party application to reset the GPS settings manually on your phone.

Here’s how you can reset the GPS settings using the third-party apps on the Samsung Galaxy S24 and S24 Plus:

  • First download and install the GPS Status & Toolbox application from the Google Play Store.
  • Once downloaded, launch the GPS Status & Toolbox app.
  • Allow the required permissions such as location access.
  • Then, tap on the top left corner and a menu will appear.
  • Next, tap on the hamburger menu icon and then navigate to Manage A-GPS state.
  • Then, tap on Reset.
  • Wait for the process to finish and it’ll automatically reset the GPS.

13. Calibrate Gyroscope Sensor

We suggest you calibrate the Gyro sensor on your smartphone in order to verify the sensor issue. You can use the third-party apps like Sensor Test to calibrate the Gyro sensor on your Galaxy S24 and S24 Plus.

If the graph bar is moving to the angular rotational velocity and acceleration feature across the X, Y, and Z-axis then it indicates that everything is fine related to the sensor. Here’s how you can test and calibrate Gyro sensor with third-party apps:

  • Head over to the Google Play Store on your phone.
  • Tap on the search bar and search for the Sensor Test app.
  • Tap on Install and then launch it on your device.
  • Here, you will see different sensors. Tap on the Test button next to the Gyroscope.
  • Now, rotate the device all around to verify if the portrait or landscape is working fine or not.
  • Perform the same steps multiple times to calibrate the Gyro sensor.

14. Uninstall Google Maps App Update

If you’re having a particular issue with Google Maps and even encountering the same issue after updating it then you can try uninstalling its previous update, even if the update isn’t available. Make sure to uninstall the updates for the Google Maps from the Play Store and check the results.

  • Head over to the Google Play Store on your phone.
  • Search for Google Maps and tap on it.
  • Tap on the Uninstall button.
  • Once you uninstall the update for Google Maps, then open it.
  • Check if the GPS is working for Google Maps or not.

15. Reset Network Settings

Resetting the network settings is a simple, yet effective method for addressing issues related to Wi-Fi, Bluetooth, and Internet. It will set the network to the default state and all the user-configured Wi-Fi network, VPN, APN, and Bluetooth settings will be erased.

Note: Make sure to remember your Wi-Fi password and VPN configuration address before resetting the network settings.

  • Open the Settings app.
  • Tap on General Management.
  • Then, tap on Reset > Reset Network Settings.
  • Now, tap on the Reset button and enter the phone password.
  • Tap on the Reset button to reset the network settings.
  • A confirmation message will appear on the screen once the process is completed.
  • Restart your phone and then check whether the issue has been fixed or not.

16. Wipe Cache Partition Data

If the above workarounds don’t work at all, ensure to wipe the cache partition on your Samsung Galaxy S24 and S24 Plus. There is a chance that corrupted cache partition data can cause the GPS not working issue. In that scenario, it’s best to wipe the cache partition data to address the problem.

  • Press and hold the Power button on your device.
  • Then, choose Power Off.
  • Then, press and hold the Power key + Volume keys for a few seconds till your phone boots into the Stock Recovery Mode.
  • Once you’re in Stock Recovery Mode, use the Volume buttons to navigate and highlight options.
  • Select the Wipe Cache Partition using the Volume keys.
  • Next, press the Power button to confirm it.
  • Then, press the Volume key again to highlight YES and then confirm it using the Power key.
  • Now your phone will start removing the cache partition data. Make sure to wait until the process is finished.
  • Once finished, restart the device to apply the changes.

17. Factory Reset your Phone

If the above workarounds failed to work for you, then the last thing you should do is to factory reset your handset. However, there is a chance that the settings on your phone are somehow causing the GPS from work properly. As we don’t know what the actual reasons behind the issue and why the GPS isn’t functioning well. So, it’s best to factory reset your Samsung Galaxy S24 and S24 Plus, in that case.

A few points you should remember before you start the procedure. Factory reset will completely remove all the data from your device including pictures, videos, installed app data, documents, and other essential files. Make sure to take a complete backup before you start resetting your device and then move on. You can transfer the data to a safe location on your computer.

  • Open the Settings app.
  • Tap on General Management.
  • Tap on Reset > Factory Data Reset.
  • Read the on-screen instructions and tap on Reset to proceed.
  • Next, tap on Delete All to confirm the process.
  • Here, wait for the process to finish it and then your device will reboot to the system automatically.
  • Once the factory reset is completed, ensure to set it up by following the on-screen prompts.
  • Lastly, check if the GPS is working on your smartphone. Make sure to allow the location permission first.

18. Reach Out to Samsung Support

If none of the above workarounds comes in handy for you, the only thing you should do is to reach out to Samsung support for the help. It might be possible that your Galaxy S24 and S24 Plus is having a networking issue or faulty hardware inside. As we don’t know the actual cause, it’s best to contact the support team, if the factory reset failed to work out.

Samsung is great in solving the problem of their devices as they are having an expert team for that. If the GPS is not working on your device, their team will immediately fix it or guide you how you can address it on your smartphone. Furthermore, you can visit the Samsung Service centre for further help. In case, the device is under warranty, you may get it repaired or replaced without any changes. Otherwise, you may have to spend a little bit charges.

That’s it guys. We assume this guide was helpful to you. If you have any queries, let us know in the comments section.

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