In this tutorial, we will guide you on how to fix Samsung Galaxy Z Flip 5 / Z Fold 5 WiFi not working or not connecting issues. After the success of Galaxy Z Flip 4 and Galaxy Z Fold 4, Samsung finally released its fifth iteration of the Z Flip series with Galaxy Z Flip 5 and Z Fold series with Galaxy Z Fold 5. They both offer unique specs and come with a slew of additional features.
However, to stream an entire movie or play online games, all we need is a network connection that allows us to access online games or stream any videos on the screen. For such a scenario, the WiFi connection and the mobile data were both used for all of this. Just like any other software issues, one such problem is related to WiFi which is not working or connecting for some users who own a Galaxy Z Flip 5 and Galaxy Z Fold 5 device.
This might be unfortunate especially when you are totally dependent on the WiFi network connection on your Galaxy device. According to reports, most users reported that their WiFi is not working or connecting on their device. But do not worry, as we are here to help you with the most effective workarounds in this article. Without any further ado, let’s get right into it.
- How to Fix Samsung Galaxy Z Flip 5/ Z Fold 5 WiFi Not Working or Not Connecting Issue?
- Fix 1: Turn the WiFi Off and On
- Fix 2: Restart Your Phone
- Fix 3: Toggle Airplane Mode
- Fix 4: Connect the Same WiFi on Another Device
- Fix 5: Restart Your WiFi Router
- Fix 6: Check Router Settings
- Fix 7: Forget WiFi Network and Reconnect it
- Fix 8: Disable Battery Optimization
- Fix 9: Reset Network Settings
- Fix 10: Update Your Device Software
- Fix 11: Perform a Factory Reset
- Fix 12: Contact Support Team
How to Fix Samsung Galaxy Z Flip 5/ Z Fold 5 WiFi Not Working or Not Connecting Issue?
The WiFi not working or connecting on Samsung Galaxy Z Flip 5 and Z Fold 5 is caused by numerous reasons including outdated software version, or your device isn’t in range, interference of electronic gadgets, incorrect password, bugs and software conflicts, issue with the router itself and much more.
Therefore, these are some of the common reasons why the WiFi is not working or connecting on your device. Now, let’s focus on the troubleshooting strategies we have listed before. Make sure to follow each and every step carefully and then you will easily solve the problem. Without wasting more time, let’s move on to the first solution.
Fix 1: Turn the WiFi Off and On
The first thing you have to do is toggle the WiFi network on your Galaxy device. By doing this method you can easily fix the WiFi not working or connecting issue. It refreshes the WiFi settings on the device.
You can easily turn off the WiFi by using the control center or disable the WiFi from the settings menu. To do this, launch the Settings app and tap Connection. Now tap the toggle next to WiFi and turn it off. Wait for a moment and tap the toggle again to turn it back on. You will see the list of WiFi networks on the screen. The device will automatically connect the saved Wi-Fi network and you will be good to go. You can also manually select the WiFi name and let the device connect to the same network.
Fix 2: Restart Your Phone
The next thing you have to do is restart your Galaxy phone if you are having an issue with WiFi. Sometimes restarting the device is all we need to do to fix common issues on devices such as app not loading, app freezing, network connectivity issues and more. Therefore, if the WiFi network is not working or connecting, try applying this method and it will surely help you in fixing the problem.
To restart your Galaxy phone, press and hold the power button until the power menu appears on the screen. Next, select Restart and wait for the device to boot up. After that, try checking if the WiFi is connecting with your router. If the issue persists, try the next solutions.
Fix 3: Toggle Airplane Mode
Toggling the Airplane Mode on your Galaxy phone can fix the WiFi not connecting issue on your Galaxy Z Flip 5 and Z Fold 5. It’s one of the most workable methods of all time in terms of connectivity issues. Simply open the control center by swiping down from the top of the screen and look for Airplane Mode. Afterwards, tap on the Airplane Mode to enable it. Wait for a few seconds and then tap on it again to disable it back. After that, try checking if the WiFi issue has been fixed.
Fix 4: Connect the Same WiFi on Another Device
You can also try connecting the same WiFi on another device like laptop or mobile device. If the connection is successful, it is possible that your other device could be on the blocked list. In that case, open the router’s login page and check the blocked devices list. If your device is in list, ensure to remove it from the blocked devices list and save the changes.
To open the router’s settings page, connect the WiFi network and open a browser. After that, enter the router’s login IP address. In most cases, the IP address is 192.168.0.1. If it’s not, then you can always find the IP address on the back of your WiFi router. Once you are done with this, check if the WiFi issue has been resolved.
Fix 5: Restart Your WiFi Router
If you are still facing the WiFi not working issue on your Galaxy phone, it could be a temporary bug or minor glitches on the router’s end. This can be easily resolved by restarting your WiFi router. Unplug the power source from the power outlet and wait for a few seconds. After that, plug the power source back to the wall socket and turn the router back on. Now connect your Galaxy phone to the WiFi and check if the issue has been resolved.
Fix 6: Check Router Settings
The router settings are frequently the root of WiFi connectivity problems on devices. Make sure to check the router settings and then try connecting your phone to a WiFi network.
Check Device Limits: If multiple devices are connected to the same network at the same time, you are unable to connect your phone to a WiFi network due to limitations of the connected WiFi network. However, you can easily check the value by opening the router’s settings. Since the majority of routers do not impose a restriction on the number of connected devices. As a result, if you don’t see any such options, then your router is probably one of them.
Check Connected Devices Status: You also have to check connected devices status. If someone may have mischievously disabled internet access for your device, then you can’t access the internet on your phone via the same Wi-Fi network. In that case, open the router’s login page and go to the connected devices list and verify the internet status of your phone. If your device is available in the list, make sure to remove the download limit and then you should be good to go.
Fix 7: Forget WiFi Network and Reconnect it
If the WiFi is not connecting on your Galaxy Z Flip 5 and Z Fold 5 then forget the WiFi network and reconnect it. Most of the time, the software conflicts and bugs might be the reason behind the issue. In that case, forget the WiFi network by going to settings > Connection > WiFi. After that, you will have to reconnect the WiFi by entering the correct password and then tap on Connect. Check if the issue has been resolved. If the issue persists, try the next solutions.
Fix 8: Disable Battery Optimization
Enabling the battery optimization or battery saver mode limits the background processes to save battery. However, it also kills some background activities to preserve the battery. This feature works best but it can also lead to the failure of some apps on many devices and causing issues with network connectivity. Therefore, make sure to disable battery optimization and then try connecting your device to a WiFi network.
Fix 9: Reset Network Settings
If you have tried the above solutions and it doesn’t work to solve the problem, then you should try resetting the network settings. Resetting the network settings can fix the problem definitely if the issue is related to the WiFi network. Remember that by resetting the network settings, all saved WiFi networks and paired Bluetooth devices will be permanently removed and you will have to connect it again.
To reset the network settings on your Galaxy Z Flip 5 and Z Fold 5 device, follow the steps below:
- Head over to the Settings app on your device.
- Find and select General management option.
- Scroll down and tap on Reset > Reset network settings.
- Finally, tap on Reset settings and enter the password to proceed.
Once you have completely done with the reset process, ensure to connect your phone with WiFi network and check if the issue has been resolved. Otherwise, follow the below steps if the issue persists.
Fix 10: Update Your Device Software
Samsung periodically releases software updates to improve overall the performance and functionality of the device which can also fix several issues and bugs. Hence, updating the software system to the latest version on your device is a potential fix.
To check for software updates, head over to Settings > Software update > Download and Install. If an update is available, then download and install it on your Galaxy phone. Once the update is successfully completed, restart your phone and then check if the issue has been resolved.
Fix 11: Perform a Factory Reset
If the above solutions don’t work to solve the problem, you should perform a factory reset of your Galaxy phone. It’s our last and final resort that definitely helps you in fixing the WiFi not working or connecting issue. Before performing a factory reset, remember that it will completely wipe all your personal data including photos, videos and documents. Therefore, make sure to backup the important data first and then proceed.
To perform a factory reset, head over to the Settings > About phone. Now you will see the Reset option on the screen. Simply tap on it and select Factory data reset. Finally, tap on Reset to start the process. Now your Galaxy phone will automatically start the reset process and ensure to wait until the device completely boot up. Once done, set up your Galaxy phone by following the on-screen instructions. Afterwards, try connecting your device with a WiFi network to check if the issue has been fixed.
Fix 12: Contact Support Team
If none of the above workarounds helps you to solve the problem, the last thing you need to do is contact the Samsung support team for expert assistance. However, they will undoubtedly give you their best suggestions, and by following those steps, you can quickly resolve the problem. If the warranty is still active, you can alternatively go to a nearby service center to acquire a replacement. Make sure to provide the model number of the device if they ask.
That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.