Do you use Google Photos?
If you use Google Photos, there is a chance that you could have removed/deleted the local copy of the photo, which is why it is not visible on the device. Worry not, for you can still access the photos from photos.google.com. Sign in with your Gmail ID and access your photos.
Uninstall/Reinstall WhatsApp
If non-of the above methods work, then you can try to uninstall WhatsApp from your device.
- Go to the WhatsApp icon. Long press on it
- In the quick menu, tap on Uninstall. [before uninstalling, make sure to take a backup of the WhatsApp chat]
- Then go to the Google Play store.
- Download and install the latest version of WhatsApp
WhatsApp has a feature called Media Visibility that will hide the images that are automatically downloaded from WhatsApp. You can set it to enable/disable for All contacts or specific contact. We will explain it to you.
- Open WhatsApp > Go to 3 vertical dot button, tap on it
- Tap on Settings > Chats
- Under Chats check whether Media Visibility option is toggled to enable or disable.
If you want to enable/disable media visibility for any specific contact, the
- Open WhatsApp > Go to Contacts list
- Under the Contact name and details, you should see the Media Visibility option.
- Tap on it. By default, it is set to Yes. Select between Yes and No.(Yes as we wish to see the WhatsApp Images we download)
Clear WhatsApp Storage Cache
- Go to Settings > Apps & Notifications
- Tap on See All Apps
- Scroll down to WhatsApp, tap on it to open
- Tap on Storage > Clear Cache
If a folder in the gallery where you store the downloaded images by default has a no media file, then the images in that folder won’t be accessible to other apps.
- Open any file manager on your phone
- Enable visibility of hidden files using the file manager
- Now you should be able to see all the folders of various applications you have installed on your device
- Look inside the folder of WhatsApp. Delete the no media folder.
Rename WhatsApp Images Folder
- Go to WhatsApp > Media folder using any file explorer app
- if there is a dot before the name of the WhatsApp Images folder, it means the folder is hidden.
- To rename the folder remove the dot from it.
- Now open the gallery app and you should be able to see the WhatsApp images.
Save to Camera Roll
- Go to WhatsApp > Open Settings
- tap on Chats
- Enable the toggle next to Save to Camera Roll.
Grant Photos Permission on iPhone
WhatsApp should have Photos permission to download and view images on an iPhone. To check for it,
- Go to Settings
- Scroll down to WhatsApp.
- Tap on Photos.
- Select Read and Write.
Check WhatsApp Restrictions in iPhone
- On your iPhone, go to Settings > Screen time
- Check for all the options and check if WhatsApp is restricted
That’s it. Try all these methods. We hope that this guide was useful to you. Let us know your results.
