In this guide, we’ll help you troubleshoot if Spotify keeps crashing or closing itself unexpectedly. As one of the most popular music streaming apps worldwide, Spotify is beloved by millions. However, crashes and sudden shutdowns can disrupt your vibe when you’re enjoying your favorite tunes or podcasts. If you’re a hardcore music enthusiast and Spotify is your go-to app, this guide will walk you through the best solutions to fix any crashing or closing issues.
Page Contents
- Why Does Spotify Keep Crashing?
- Method 1: Restart the Spotify App
- Method 2: Log Out and Log Back In
- Method 3: Adjust Audio Streaming Quality
- Method 4: Disable Battery Saver Mode
- Method 5: Update the Spotify App
- Method 6: Update Your Device’s Operating System
- Method 7: Enable Background Activity for Spotify
- Method 8: Clear App Cache and Data
- Method 9: Uninstall and Reinstall Spotify
- Method 10: Try Spotify Alternatives
- Conclusion
Why Does Spotify Keep Crashing?
Spotify crashes can occur due to several reasons, such as outdated software, corrupted cache files, or conflicting device settings. Once you identify the cause, you can take the appropriate steps to resolve the issue. Below are the top methods to troubleshoot and fix Spotify when it keeps crashing.
Method 1: Restart the Spotify App
Sometimes, Spotify crashes due to temporary glitches or memory issues. The simplest fix is to restart the app:
- Close the app completely (don’t just minimize it).
- Open Spotify again and check if the issue persists.
Method 2: Log Out and Log Back In
If restarting doesn’t work, try logging out of your Spotify account and logging back in:
- Open Spotify and tap the gear icon (Settings) in the top-right corner.
- Scroll down and select Log Out.
- Close the app and reopen it.
- Tap Sign In, enter your login credentials, and see if the issue is resolved.
Method 3: Adjust Audio Streaming Quality
Spotify’s high-quality audio streaming requires more internet bandwidth and processing power. If your device struggles to handle this, try lowering the audio quality:
- Open Spotify and go to Settings.
- Scroll to Audio Quality.
- Change the streaming quality to Low or Normal.
- Restart the app and check if it crashes.
Method 4: Disable Battery Saver Mode
Battery-saving modes can restrict background processes, causing apps like Spotify to close unexpectedly. Here’s how to disable battery saver mode:
- For Android:
- Go to Settings > Battery.
- Disable Battery Saver or Power Saving Mode.
- For iOS:
- Open Settings > Battery.
- Toggle off Low Power Mode.
Method 5: Update the Spotify App
Outdated versions of Spotify may cause performance issues. Make sure you’re using the latest version:
- Open the App Store (iOS) or Play Store (Android).
- Search for Spotify.
- If an Update button appears, tap it and wait for the update to complete.
Method 6: Update Your Device’s Operating System
An outdated operating system can cause compatibility issues with Spotify. Make sure your OS is updated:
- For Android:
- Go to Settings > System > Software Update.
- Check for updates and install if available.
- For iOS:
- Go to Settings > General > Software Update.
- If an update is available, tap Download and Install
Method 7: Enable Background Activity for Spotify
Spotify may crash if it doesn’t have permission to run in the background:
- Open Settings and navigate to Apps.
- Find Spotify and tap it.
- Go to Battery settings and enable Allow Background Activity.
Method 8: Clear App Cache and Data
Corrupted cache files can cause apps to misbehave. Clearing Spotify’s cache and data can help:
- Go to Settings on your device.
- Navigate to Apps > Spotify.
- Tap Storage & Cache.
- Select Clear Cache and Clear Data (this may log you out of the app).
Method 9: Uninstall and Reinstall Spotify
If the issue persists, uninstalling and reinstalling Spotify can resolve bugs:
- Uninstall the Spotify app from your device.
- Restart your device.
- Reinstall Spotify from the App Store or Play Store.
Method 10: Try Spotify Alternatives
If none of the above solutions work, consider trying alternative music streaming apps. Some popular options include YouTube Music, Apple Music, and Amazon Music. These platforms offer similar features and may suit your preferences if Spotify continues to crash.