Social Media

Telegram Notification Not Working on iPhone, PC or Android

by Rahul Verma

Updated on

Telegram is a messaging app that is popular among users due to its features and ease of use. It is available on various platforms such as iOS, Android, Mac, and Windows. Many teams and organizations use Telegram for business communication, and it is also widely used for personal messaging.

However, some users have reported issues with receiving Telegram notifications. This can be frustrating, especially when you miss important messages from your team or loved ones.

If you are facing this issue, you have come to the right place. In this guide, we will explore the possible reasons behind the problem and provide solutions for fixing Telegram notifications on your iPhone, PC, or Android device. So, let’s get started without further delay!

Why Are Telegram Notifications Not Working?

Many Telegram users worldwide often complain about notifications not functioning properly. This is a commonly experienced problem that occurs with several other apps as well. Specifically, on Android devices, Telegram notifications may get delayed or fail to get delivered due to a bug in the device’s software. Similarly, iOS and Windows devices may experience similar issues. In addition to these, various other factors can result in Telegram notifications not working. These issues can range from internet connectivity problems to internal Telegram server errors. Nonetheless, the following are the most common reasons why Telegram notifications are not working:

  1. Outdated Telegram App: If your Telegram app is outdated, notification issues may arise, as updates frequently bring new features and bug fixes.
  2. Use of Multiple Devices: If you use Telegram on a mobile device and a desktop computer, you may experience notification issues if both devices open simultaneously.
  3. Notification Settings: Incorrect app notification settings on your smartphone can prevent Telegram from sending notifications.
  4. Notification Settings on Your Device: Telegram might be unable to send you notifications if they cannot reach your device.
  5. Power Restrictions: Turning on battery optimization options can stop Telegram from functioning in the background and providing notifications quickly.
  6. Corrupted Cache: Corrupted app caches can prevent Telegram from receiving notifications and, therefore, from working properly.
  7. Internet Connection: To receive Telegram notifications, you must have a stable internet connection. Delays might occur when connectivity is poor.
  8. Power Saving Mode: On some devices, Power Saving Mode can cause the notifications to get delayed, making you think that they are not working.
  9. Outdated Software: Not all older software is compatible with the most recent release of Telegram, which can cause problems with push notifications.
  10. DND or Focus Mode: If you have Do Not Disturb or Focus Mode enabled and haven’t specifically excluded Telegram, you may not receive notifications.
  11. Muted Chats: Accidentally muted chats or groups in Telegram’s settings can prevent you from receiving notifications.
  12. App Conflicts: Disruptions to Telegram’s notification system can occur if it conflicts with another app on your smartphone.
  13. VPN or Proxy: Using a Virtual Private Network (VPN) or a Proxy could cause delays in receiving notifications from Telegram.
  14. Antivirus: Some antivirus programs may mistakenly block Telegram, leading to notifications not working.
  15. Server Issue: Telegram’s servers might be down, causing the no notifications issue.

22 Ways to Fix Telegram Notification Not Working on iPhone, PC or Android

Now that you know all the top reasons why your Telegram notifications are not working on your iPhone, PC, or Android, we can start with the troubleshooting. We will start with the basic troubleshooting first and then step up to the advanced troubleshooting.

We will explore a wide range of solutions for all platforms, so you should be able to find the right fix for you. Just make sure that you try each and every fix available for your device and also follow the steps mentioned carefully.

Fix 1: Ensure Your Telegram App is Up to Date

Keep your app up-to-date to ensure that it works with Telegram’s latest features and enhancements. If your Telegram app isn’t up-to-date with their servers, you may not receive notifications.

With each new version of Telegram, the app gets better at managing notifications, ensuring that notifications get on your device promptly. Therefore, keeping your Telegram app up-to-date is crucial for receiving notifications without interruption. Follow the steps below:

On iPhone: 

  1. Open the App Store.
  2. Tap on your profile picture at the top right or the bottom right.
  3. Then, scroll down to see the list of available updates.
  4. If you find Telegram on the list, tap on the Update button next to it.

On PC: 

  1. Open the Microsoft Store. Simply press the Windows key + Q on your keyboard and type Microsoft Store. Open the app from the search results.
  2. From the bottom-left corner of the screen, click on Library.
  3. Click on Get updates.
  4. Wait for all the updates to be installed automatically.

On Android:

  1. Open the Google Play Store.
  2. Tap on the profile icon at the top.
  3. Tap on Manage apps & device.
  4. Then, under Updates, tap on See details.
  5. Then, scroll down to see the list of available updates.
  6. If you find Telegram on the list, tap on the Update button next to it.

Fix 2: Close Telegram On Other Devices

If you have Telegram open on more than one device at the same device, then you might not receive notifications on your iPhone, PC, or Android. Some notifications may only show up on one device, even if you have Telegram set up and running on both your mobile phone and PC. Simply close the Telegram app on your other devices and see if the issue is resolved.

On iPhone: 

  1. Simply swipe up from the bottom and hold to see the App Switcher screen.
  2. Swipe away the Telegram app.

On PC: 

  1. Press the Ctrl + Shift + Esc keys simultaneously to open the Task Manager.
  2. Find the Telegram app under the Processes tab. Press the “T” key for faster search.
  3. Right-click on Telegram and select End Task.

You can also do this from the Settings app:

  1. Press the Windows key + I simultaneously to open the Settings app.
  2. Select Apps from the left pane.
  3. Click on Installed apps.
  4. Then, search for Telegram Desktop in the list.
  5. Click on the three horizontal ellipses and select Advanced options.
  6. Scroll down and click on Terminate.

On Android:

  1. Simply swipe up from the bottom and hold to see the Recent Apps screen. If you are using buttons, tap the Recents button.
  2. Swipe away the Telegram app.

Fix 3: Check Your App Notification Settings

Double-check that you’ve allowed Telegram to send notifications by going into the app’s settings and looking there. These permissions are necessary for Telegram to be able to notify you of new messages and status updates.

The Telegram app settings for notifications allow you to personalize the types of notifications you receive for certain channels, groups, and chats. If you tweak your Telegram settings, you can receive notifications that are more pertinent to you.

If you don’t want to mess around with the notifications, you can simply reset all notification settings to default. Follow the steps below:

On iPhone: 

  1. Open the Telegram app.
  2. Tap on Settings at the bottom right corner.
  3. Tap on Notifications and Sounds.
  4. Then, turn on the toggle next to Private Chats, Groups, and Channels.
  5. Now, tap on each one by one. Here, you can customize the notification settings.
  6. Tap on Priority and select either High or Urgent.
  7. Go back to the Notification and Sounds page and turn on the toggles next to Keep-Alive Service and Background Connection.
  8. If the issue persists, scroll down all the way and tap on Reset All Notifications.
  9. Tap on Reset again to confirm.

On PC: 

  1. Open the Telegram Desktop app.
  2. Click on the hamburger icon on the top left corner of the screen.
  3. Click on Settings.
  4. Click on Notifications and Sounds.
  5. Turn on the toggle next to Desktop notifications.
  6. Also, turn on the toggle next to Allow sound.
  7. Now, check the boxes below with Name and Text label.
  8. Then, turn on the toggle next to Private Chats, Groups, and Channels.

On Android:

  1. Open the Telegram app.
  2. Tap on the hamburger icon on the top left corner of the screen.
  3. Tap on Notifications and Sounds.
  4. Then, turn on the toggle next to Private Chats, Groups, and Channels.
  5. Now, tap on each one by one. Here, you can customize the notification settings.
  6. Tap on Priority and select either High or Urgent.
  7. Go back to the Notification and Sounds page and turn on the toggles next to Keep-Alive Service and Background Connection.
  8. If the issue persists, scroll down all the way and tap on Reset All Notifications.
  9. Tap on Reset again to confirm.

Fix 4: Check Your Device’s Notification Settings

Telegram notifications won’t work correctly unless you allow it in your device’s notification settings. Apps like Telegram may or may not be able to give you notifications depending on how you have your device’s notification settings configured.

Make sure that your device’s notification settings are configured correctly and that Telegram has the necessary permissions to guarantee that notifications are successfully pushed to your device. Follow the steps below:

On iPhone:

  1. Open the Settings app.
  2. Scroll down and tap on Notifications.
  3. Now, scroll down and tap on Telegram.
  4. Turn on the toggle next to Allow Notifications.
  5. Also, make sure to tick all the options below including Lock Screen, Notification Center, and Banners.
  6. Finally, tap on Show Previews and select Always.

On PC:

  1. Press the Windows key + I simultaneously to open the Settings app.
  2. Select System from the left pane.
  3. Click on Notifications.
  4. Turn on the toggle next to Notifications.
  5. Now, scroll down and turn on the toggle next to Telegram.
  6. Click on Telegram.
  7. Under “Priority of notifications in notification center,” select Top.

On Android:

  1. Open the Settings app.
  2. Tap on Apps.
  3. Then, tap on See all apps.
  4. Then, tap on Telegram. This will open its app info page.
  5. Tap on Manage notifications.
  6. Turn on the toggle next to Allow notifications.

Fix 5: Disable Battery Optimization

Telegram may not be able to send notifications on time if you have enabled battery optimization for it. Make sure you have disabled battery optimization or background app refresh to boost Telegram’s background performance and guarantee on-time notification delivery.

This allows Telegram to operate normally even when your phone is in standby mode. Follow the steps below to disable battery optimization:

On iPhone:

There is no way to turn off battery optimization for apps on an iPhone. However, you can turn on the Background App Refresh feature to make sure Telegram is always running. Follow the steps below:

  1. Open the Settings app.
  2. Tap on General.
  3. Then, tap on Background App Refresh.
  4. Turn on the toggle next to Telegram.

On PC:

  1. Press the Windows key + I simultaneously to open the Settings app.
  2. Select Apps from the left pane.
  3. Click on Installed apps.
  4. Then, search for Telegram Desktop in the list.
  5. Click on the three horizontal ellipses and select Advanced options.
  6. Under Background apps permissions, click on the drop-down menu and select Always.

On Android:

  1. Open the Settings app.
  2. Tap on Apps.
  3. Then, tap on See all apps.
  4. Then, tap on Telegram. This will open its app info page.
  5. Tap on Battery usage.
  6. Turn on the toggle next to Allow background activity.

Fix 6: Clear App Cache

Clearing Telegram’s cache is one way to make sure the software operates smoothly. Corrupted or overloaded app cache can cause problems with notifications and other functionalities.

You can clear the cache to remove any cached files and data that might be causing the issue. In most cases, this will improve the app’s speed, allowing for faster notification delivery by fixing minor problems. Follow the steps to clear the cache:

On iPhone:

  1. Open the Telegram app.
  2. Tap on the Settings option on the bottom right corner of the screen.
  3. Tap on Settings.
  4. Tap on Data and Storage.
  5. Then, tap on Storage Usage.
  6. Tap on Clear Telegram Cache and confirm when prompted.

On PC:

  1. Open the Telegram Desktop app.
  2. Click on the hamburger icon on the top left corner of the screen.
  3. Click on Settings.
  4. Click on Advanced.
  5. Here, click on Manage local storage.
  6. Click on Clear all at the top.
  7. Click on OK.

On Android:

  1. Open the Telegram app.
  2. Tap on the hamburger icon on the top left corner of the screen.
  3. Tap on Settings.
  4. Tap on Data and Storage.
  5. Then, tap on Storage Usage.
  6. Tap on Clear Cache and confirm when prompted.

Fix 7: Restart Your Device

The next step is to restart your device and see if that fixes the issue. In some cases, this can resolve the issue at its source. It is a simple step but can often be the only thing that needs to be done to fix minor issues like this one. Follow the steps below to restart your device:

On iPhone:

  1. Press and hold the Side key and the Volume Up button simultaneously for a few seconds to bring up the power off menu.
  2. Drag the slider to the right to power off your device.
  3. Now, press and hold the Side key for a few seconds to turn your iPhone back on.
  4. Check to see if the Telegram is working now.

On PC:

  1. Press the Windows key on your keyboard.
  2. Then, click on the power off icon.
  3. Click on Restart.

On Android:

  1. Press and hold the Power button and the Volume Up button simultaneously (only the Power button for some devices) for a few seconds to bring up the Power Off menu.
  2. Tap on Restart or drag the slider to restart.

Fix 8: Check Internet Connection

A steady internet connection is required for the timely delivery of Telegram notifications. In order to push notifications, Telegram requires a constant connection to its servers, which, if disrupted, can cause delays in notification reception.

Telegram notifications rely on a stable internet connection, so it’s a good idea to check it periodically and fix any issues you encounter. First and foremost, make sure you are connected to the internet, whether it is a Wi-Fi connection or a cellular one.

If you are using a Wi-Fi connection, then you may try forgetting and reconnecting to the network. This should help resolve any connection issues. If that doesn’t help, make sure to run a speed test by going to fast.com or any other speed test service.

Once you have determined that the speed isn’t normal, you should first restart your router. Restarting your router means turning it off and turning it back on after a brief period.

If restarting the router doesn’t help, check your router’s MAC address filtering and make sure that your device’s MAC address isn’t listed over there. Then, you should also make sure that there are no obstructions between the router and your device.

You can also try to reset your router to see if that helps address the issue. To reset your router, simply take a paperclip or something similar and press and hold the reset button on the back of your router.

You have to set up the router as new now. Once set up, check to see if the issue has been resolved. Finally, check for an outage or contact your ISP for further assistance.

If you are using a cellular connection, you can follow these troubleshooting steps:

  1. Check the signal strength of your network. Move to a place where there is better signal reception.
  2. Toggle on and off the Airplane mode. This can often help fix the issue.
  3. Check your data plan and make sure it’s active.
  4. Turn on Data roaming if you are traveling.
  5. Contact your carrier for further assistance.

Fix 9: Log Out and Log In Again

You can also log out and log in again to see if that resolves the issue. This will reset your connection with Telegram’s servers. It’s a technique to ensure that your Telegram account is always in sync with the service’s servers, which may resolve any problems you’ve been having with notifications. Follow the steps below:

On iPhone:

  1. Open the Telegram app.
  2. Tap on the Settings option in the bottom right corner of the screen.
  3. Tap on Edit at the top.
  4. Tap on Log Out.
  5. Tap on Log Out again to confirm.
  6. Log in again using your phone number and see if the notifications are now working as expected.

On PC:

  1. Open the Telegram Desktop app.
  2. Click on the hamburger icon on the top left corner of the screen.
  3. Click on Settings.
  4. Click on the three vertical dots at the top.
  5. Click on Log out.
  6. Now, you can log in either with the QR code or your phone number. If you are logging in using your phone number, skip to Step 13.
  7. Go back to your mobile device and then open Telegram.
  8. Tap on the hamburger icon on the top left corner of the screen.
  9. Tap on Settings.
  10. Tap on Devices.
  11. Then, tap on Link Desktop Device.
  12. Scan the QR on your PC and complete the login.
  13. Check to see if the notifications are now working.

On Android:

  1. Open the Telegram app.
  2. Click on the hamburger icon on the top left corner of the screen.
  3. Click on Settings.
  4. Click on the three vertical dots at the top.
  5. Click on Log out.
  6. Log in again using your phone number and see if the notifications are now working as expected.

Fix 10: Reinstall Telegram

If you’re still having trouble receiving notifications, reinstalling Telegram may help. If notifications stop working, try reinstalling the program to remove any corrupted or incompatible data and restore normal operation.

You should back up your chats before doing this. This fix has been successful in resolving notification issues for many users. Follow the steps below to reinstall Telegram:

On iPhone:

  1. Press and hold the Telegram app icon until the Home Screen icons start to jiggle.
  2. Tap on the “x” to remove the app.
  3. Tap on Delete App.
  4. Then, tap on Delete to confirm.
  5. Now, open the App Store and search for Telegram.
  6. Tap on Install.

On PC:

  1. Press the Windows key + I simultaneously to open the Settings app.
  2. Select Apps from the left pane.
  3. Click on Installed apps.
  4. Then, search for Telegram Desktop in the list.
  5. Click on the three horizontal ellipses and select Uninstall.
  6. Click on Uninstall again.
  7. Once the app is uninstalled, go back to the Microsoft Store and search for Telegram Desktop.
  8. Click on Get or Install.
  9. Once the app is installed, open it and log in using the QR code or your phone number.

On Android:

  1. Press and hold the Telegram app icon.
  2. Tap on the “x” or the Trash icon to remove the app.
  3. Tap on Uninstall.
  4. Then, tap on OK to confirm.
  5. Now, open the Google Play Store and search for Telegram.
  6. Tap on Install.

Fix 11: Update Your OS

Keeping your device’s operating system up-to-date ensures maximum app compatibility, especially with messaging services like Telegram. On older operating systems that don’t support Telegram’s newest features and functionality, notifications may not work as intended. Follow the steps below to update your OS:

On iPhone:

  1. Open the Settings app.
  2. Tap on General.
  3. Then, tap on Software Update.
  4. Your iPhone will now check for any available updates. If any updates are available, tap on Download and Install.
  5. Restart your iPhone once the update is installed.

On PC:

  1. Press the Windows key + I simultaneously to open the Settings app.
  2. Select Windows Update from the left pane.
  3. Click on Check for updates.
  4. If any updates are available, click on Download & Install or Download & install all.
  5. Restart your PC once the update is installed.

On Android:

  1. Open the Settings app.
  2. Scroll down and tap on About device or System.
  3. Then, tap on Software update.
  4. Tap on Check for updates.
  5. If any updates are available, tap on Download & install.
  6. Restart your phone once the update is finished installing.

Fix 12: Power Saving Mode

Power saving mode on your smartphone can cause the notifications to get delayed or not pushed at all. While this mode helps preserve battery life, it can impact the notification delivery on your phone. Therefore, it is recommended to turn off the power saving mode when not needed. Follow the steps below:

On iPhone:

  1. Open the Settings app.
  2. Tap on Battery.
  3. Tap on Low Power Mode.
  4. Turn off the toggle next to Low Power Mode.

Alternatively, you can turn off the Power saving mode from the Control Center as well. You should also do this in the Telegram settings:

  1. Open the Telegram app.
  2. Tap on the Settings option on the bottom right corner of the screen.
  3. Tap on Power Saving.
  4. Drag the slider to the left most corner and set it to zero.

On PC:

  1. Press the Windows key + I simultaneously to open the Settings app.
  2. Select System from the left pane.
  3. Click on Power & battery.
  4. Under Battery, click on Battery saver to expand the section.
  5. Click on “Turn off now” next to Battery saver.
  6. Alternatively, you can turn off the battery saver mode from the Action Center.

You should also do this in the Telegram’s settings:

  1. Open the Telegram Desktop app.
  2. Click on the hamburger icon on the top left corner of the screen.
  3. Click on Settings.
  4. Click on Battery and Animations.
  5. Turn off the toggle next to Save Power on Battery.

On Android:

  1. Open the Settings app.
  2. Scroll down and tap on Battery.
  3. Then, tap on Power saving mode.
  4. Turn off the toggle next to Power saving mode.

Alternatively, you can turn off the Power saving mode from the Quick Settings panel as well. You should also do this in the Telegram settings:

  1. Open the Telegram app.
  2. Tap on the hamburger icon on the top left corner of the screen.
  3. Tap on Settings.
  4. Tap on Power Saving.
  5. Drag the slider to the left most corner and set it to zero.

Fix 13: Disable Do Not Disturb Mode or Focus Mode

You must disable Focus Mode or Do Not Disturb if you wish to get your Telegram notifications uninterrupted. You can set an exception for Telegram if you use Focus Mode but still want to get notifications from it. Follow the steps below to do this:

On iPhone:

  1. Open the Settings app.
  2. Tap on Focus.
  3. Tap on Focus Status.
  4. Turn off the toggle next to it.
  5. Tap on Do No Disturb or the Focus mode you want to modify.
  6. Under Allow Notifications, tap on Apps and select Telegram.

If you have a Mac, turning off Focus Mode on the Mac is also important, as it syncs with your iPhone to mute Telegram notifications.

On PC:

  1. Press the Windows key + I simultaneously to open the Settings app.
  2. Select System from the left pane.
  3. Click on Notifications.
  4. Turn off the toggle next to Do not disturb.
  5. Now, scroll down and click on Telegram.
  6. Turn on the toggle next to “Allow app to send important notifications when do not disturb is on.”

On Android:

  1. Open the Settings app.
  2. Then, tap on Sound and vibration.
  3. Tap on Do Not Disturb.
  4. Turn off the toggle next to Do Not Disturb.

Alternatively, you can also turn off the Do Not Disturb mode from the Quick Settings panel. Tap on the crescent moon icon to turn it off.

Fix 14: Check Mute Settings

If you’re still having an issue with notifications, make sure that you haven’t accidentally muted important chats or channels. Make sure your mute settings are correct and make any necessary changes will ensure that all conversations will trigger notifications as intended.

On iPhone:

  1. Open the Telegram app.
  2. Tap on the Settings option in the bottom right corner of the screen.
  3. Tap on Settings.
  4. Tap on Notifications and Sounds.
  5. Tap Private Chats, Groups, or Channels.
  6. Here, you want to remove any exceptions.
  7. Tap on the chat and then tap Unmute.
  8. You can also tap on Delete All Exceptions.
  9. Tap on Delete to confirm.

On PC:

  1. Open the Telegram Desktop app.
  2. Click on the hamburger icon on the top left corner of the screen.
  3. Click on Settings.
  4. Click on Notifications and Sounds.
  5. Click Private Chats, Groups, or Channels.
  6. Here, you want to remove any exceptions. Click on Remove to remove an exception.
  7. You can also click on Delete all exceptions to remove them all at once.
  8. Click on Delete to confirm.

On Android:

  1. You will see a tiny mute icon next to the chats or channels that you have muted.
  2. Tap on the hamburger icon on the top left corner of the screen.
  3. Tap on Settings.
  4. Tap on Notifications and Sounds.
  5. Tap Private Chats, Groups, or Channels.
  6. Here, you want to remove any exceptions.
  7. Tap on the chat and then tap Unmute.
  8. You can also tap on Delete All Exceptions.
  9. Tap on Delete to confirm.

Fix 15: Adjust Notification Sound

You can customize the notification sound in Telegram so that it is easily distinguishable and audible. Choosing a tone that stands out to your ears could help you remember to check notifications more often. Follow the steps below:

On iPhone:

  1. Open the Telegram app.
  2. Tap on the Settings option on the bottom right corner of the screen.
  3. Tap on Settings.
  4. Tap on Notifications and Sounds.
  5. Tap Private Chats, Groups, or Channels.
  6. Tap on Sound.
  7. Select a notification sound that you want to hear when you receive a new notification.

On PC:

  1. Open the Telegram Desktop app.
  2. Click on the hamburger icon on the top left corner of the screen.
  3. Click on Settings.
  4. Click on Notifications and Sounds.
  5. Click Private Chats, Groups, or Channels.
  6. Turn on the toggle next to Sound.
  7. Then, click on Notification tone.
  8. Select a notification sound that you want to hear when you receive a new notification.

On Android:

  1. Open the Telegram app.
  2. Tap on the hamburger icon on the top left corner of the screen.
  3. Tap on Settings.
  4. Tap on Notifications and Sounds.
  5. Tap Private Chats, Groups, or Channels.
  6. Tap on Sound.
  7. Select a notification sound that you want to hear when you receive a new notification.

Fix 16: Test on Another Device and Reset All Settings

You can narrow down the cause of your Telegram notification issues by logging in from a different device. You can determine if the problem is device-specific or widespread by logging in from a different device.

If notifications work properly on another device, the device’s configuration or settings could be at fault. You can reset all settings on your device and see if that fixes the issue. Follow the steps below:

Note: All your device settings will be reset to default. So, be sure to proceed with caution. This, however, will not delete any of your data.

On iPhone:

  1. Open the Settings app.
  2. Tap on General.
  3. Tap on Transfer or Reset iPhone.
  4. Then, tap on Reset.
  5. Then, tap on Reset All Settings.
  6. Enter your iPhone’s passcode to proceed.
  7. Tap on Reset All Settings again to confirm.

On PC:

  1. Open the Start menu and start typing PowerShell.
  2. From the search results, click on Run as administrator under PowerShell on the right pane.
  3. Now, click on Yes on the UAC prompt. This will open an elevated PowerShell window.
  4. Enter the following command and press Enter. Your Windows settings will be reset to default.

Get-AppxPackage *Windows.ImmersiveControlPanel* | Reset-AppxPackage

On Android:

  1. Open the Settings app.
  2. Then, scroll down and tap Additional settings.
  3. Scroll down again and tap on Back up and reset.
  4. Now, tap on Reset phone.
  5. Tap on Reset all settings.
  6. Enter your phone’s password, pattern, or PIN to confirm.
  7. Finally, tap on Reset all settings again.

Fix 17: Check for App Conflicts

You need to check if other apps on your device are interfering with Telegram’s notifications and then fix the problem. Interference from other apps can impact or halt Telegram’s notification sending. It is best to remove these apps from your device. Follow the steps below to remove suspicious apps:

On iPhone:

  1. Press and hold the app that you find suspicious until the Home Screen icons start to jiggle.
  2. Tap on the “x” to remove the app.
  3. Tap on Delete App.
  4. Then, tap on Delete to confirm.
  5. Check to see if the issue has been resolved. If the issue is resolved after uninstalling the app, then it is the culprit.

On PC:

  1. Press the Windows key + I simultaneously to open the Settings app.
  2. Select Apps from the left pane.
  3. Click on Installed apps.
  4. Then, find any suspicious apps in the list.
  5. Click on the three horizontal ellipses and select Uninstall.
  6. Click on Uninstall again.
  7. Check to see if the issue has been resolved. If the issue is resolved after uninstalling the app, then it is the culprit.

On Android:

  1. Press and hold the app that you find suspicious and tap on the “x” or the Trash icon to remove the app.
  2. Tap on Uninstall.
  3. Then, tap on OK to confirm.
  4. Check to see if the issue has been resolved. If the issue is resolved after uninstalling the app, then it is the culprit.

Fix 18: Disable VPN or Proxy

You need to turn off your VPN or proxy server if it is blocking your Telegram notifications. These services may cause delays or even prevent Telegram notifications from reaching your device. We recommend removing any VPNs or proxies you may be using. Follow the steps below:

On iPhone:

  1. Open the Settings app.
  2. Then, tap on General.
  3. Scroll down and tap on VPN & Device Management.
  4. Tap on VPN.
  5. Turn off the toggle next to Status.

Alternatively, you can turn off the VPN from the VPN app itself.

On PC:

  1. Tap on the system tray icon (an upward facing arrow) on the right hand side of your taskbar.
  2. Tap on your VPN icon and select “Disconnect” or “Pause.”
  3. Alternatively, you can turn off the VPN from its app as well.
  4. If the issue is resolved after disabling the VPN, then it is causing the issue. If not, you can re-enable the VPN.

On Android:

Note: Steps may vary depending on your Android skin and software version.

  1. Open the Settings app.
  2. Tap on Connection & sharing or Network & internet.
  3. Then, tap on VPN.
  4. Tap on your VPN connection.
  5. Finally, tap on Disconnect.

Alternatively, you can turn off the VPN from the VPN app itself.

Fix 19: Check if Telegram Web is Connected (PC Only)

If you are using Telegram on the web, you should routinely check your connections. You should make sure your web browser is interacting with Telegram properly so that you have the best possible notification experience. Follow the steps below:

  1. Open the Telegram web and if you see the QR that means it is not connected.
  2. Go back to your mobile device and then open Telegram.
  3. Tap on the hamburger icon on the top left corner of the screen.
  4. Tap on Settings.
  5. Tap on Devices.
  6. Then, tap on Link Desktop Device.
  7. Scan the QR on your PC and complete the login.
  8. Now, scroll down and, tap on “If inactive for” and select “1 year.” This will make sure that your session is not terminated if you are inactive for some time.

Fix 20: Disable Antivirus (PC Only)

Your antivirus might cause the Telegram’s notifications to stop working. You can determine if your antivirus program is the cause of the issue by temporarily disabling it. Follow the steps below:

  1. Tap on the system tray icon (an upward facing arrow) on the right hand side of your taskbar.
  2. Tap on your antivirus icon and select “Disable” or “Turn off.” 
  3. Alternatively, you can turn off the antivirus from its app as well.
  4. If the issue is resolved after disabling the antivirus, then it is the culprit. If not, you can re-enable the antivirus software.

Fix 21: Check Telegram Servers

Sometimes, the notification issue can be related to the Telegram servers. If the Telegram servers are down, notifications may be slow to arrive or perhaps stop altogether.

Using a service like DownDetector, you can check if issues with Telegram’s servers are to blame for the notifications not working. This will let you know if there are any problems with Telegram’s servers so they can fix them. Unfortunately, there is nothing that you can do other than wait for a resolution from Telegram.

Fix 22: Contact Telegram Support

If you are still having issues and there are no server issues, then you should contact Telegram’s support team. Telegram’s help desk can give one-on-one guidance to address specific problems. Get in touch with Telegram support if you’re having trouble with the app or its notifications to have them investigated and fixed by volunteers. Follow the steps below:

On iPhone:

  1. Open the Telegram app.
  2. Tap on Settings at the bottom right corner.
  3. Scroll down and tap on Ask a Question.
  4. Then, tap Ask a Volunteer.
  5. Tap on Start.
  6. Then, tap on the menu icon and then “Skip and proceed to volunteers.”
  7. Tap on the menu icon again and then “Yes, redirect me.”
  8. Write your issue, and a volunteer should come for help.

On PC:

  1. Open the Telegram Desktop app.
  2. Click on the hamburger icon on the top left corner of the screen.
  3. Click on Settings.
  4. Scroll down to the bottom and click on Ask a Question.
  5. Then, click Ask a Volunteer.
  6. Click on Start.
  7. Then, click on the menu icon and then “Skip and proceed to volunteers.”
  8. Click on the menu icon again and then “Yes, redirect me.”
  9. Write your issue, and a volunteer should come for help.

On Android:

  1. Open the Telegram app.
  2. Tap on the hamburger icon on the top left corner of the screen.
  3. Tap on Settings.
  4. Under Help, tap on Ask a Question.
  5. Then, tap Ask a Volunteer.
  6. Tap on Start.
  7. Then, tap on the menu icon and then “Skip and proceed to volunteers.”
  8. Tap on the menu icon again and then “Yes, redirect me.”
  9. Write your issue and a volunteer should come for help.

Patience is Key

Occasionally, notification delays can occur due to minor glitches. Sometimes, all you need is a little patience, and the notifications will eventually come through. You can even set certain chats to priority to make sure they always get to you. Nevertheless, if the notifications are still not working on your iPhone, PC or Android, then you should contact the Telegram Support team.

If the Telegram Support doesn’t help, you should contact your device manufacturer for further assistance. We hope that this article has helped you fix the issue for you. Which one of these solutions worked for you? Let us know in the comments section below. Share this article with a friend who is experiencing a similar issue. Thanks for reading till the end!

Tags:

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.