Tell Me Why Crashing at Startup, Won’t Launch, or Lags with FPS Drops

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Tell Me Why (Chapter One) is a newly released narrative adventure game from Dontnod Entertainment and published by Xbox Game Studios in August 2020. While the rest two chapters should release by the end of 2020, available for Microsoft Windows and Xbox One. The game is all about revealing the truth by revisiting your past & shaping your future. It also includes true-to-life characters, stunning graphics, beautiful locations, and more. However, some of the Tell Me Why PC players are getting Crashing at Startup, Won’t Launch, or Lags with FPS Drops issues.

So, if in case, you’re also experiencing any of these problems then this guide is only for you. Here we’ve shared all the troubleshooting guide that should work for you in most cases. Meanwhile, some of the unfortunate players may also encounter some other error or bugs like graphical glitches, performance issues, game stuck at the loading screen, game stuck at the downloading screen, can’t connect to servers, request timed out, and more.

Why Does Tell Me Why Keep Crashing?

There are several reasons behind the crashing of Tell Me Why game while startup or during the gameplay on your Windows PC/Laptop. So, before heading over to guide or jumping to any conclusion, let’s take a quick look at some of the expected reasons below that you should check.

Tell Me Why Crashing at Startup, Won't Launch, or Lags with FPS Drops

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  • Maybe your PC/Laptop configuration isn’t compatible with the system requirements of the game. If you haven’t checked the game requirements yet, then scroll below to check both the minimum and recommended system requirements.
  • Either your game files are missing or corrupted.
  • An outdated Windows OS or graphics driver version is causing the issue.
  • Chances are that the DirectX version isn’t updated.
  • Maybe the installed game or the Steam client version isn’t updated.
  • There may be some apps running in the background that can cause high CPU/Memory usage.
  • Sometimes Windows Firewall or any Antivirus program can also prevent the game to run on the system.

Minimum System Requirements:

  • OS: Windows 7 64-bit version 1903 or higher
  • Processor: Intel core i3 4130 (3.4 Ghz 2C / 4T) AMD FX 4300 (3.8 Ghz 4C / 4T)
  • Memory: 4 GB RAM
  • Graphics: Nvidia GTX 750Ti or Nvidia GTX 1050 or AMD Radeon R7 260X or AMD Radeon RX 560
  • DirectX: Version 11
  • Storage: 25 GB available space

Recommended System Requirements:

  • OS: Windows 7 64-bit version 1903 or higher
  • Processor: Intel i5 4570 (3.2 GHz) or AMD Ryzen 3 1300X (3.5 GHz)
  • Memory: 8 GB RAM
  • Graphics: Nvidia GeForce GTX 970 or Nvidia GeForce GTX 1060 or AMD Radeon R9 290X or AMD Radeon RX 480
  • DirectX: Version 12
  • Storage: 25 GB available space

Tell Me Why Crashing at Startup, Won’t Launch, or Lags with FPS Drops

Now, without wasting any more time, let’s jump into the steps below. Keep in mind that both the Nvidia and AMD graphics drivers are well optimized for the Tell Me Why game. So, if in case, you haven’t updated your graphics driver yet, do this first.

1. Update Graphics Drivers

If you’re using the Nvidia graphics card then update the GeForce Experience app on your PC from the Nvidia official site here. But if you’re using the AMD graphics card on your system, then update the latest AMD Drivers from here.

2. Disable Steam Overlay

  • Open Steam on your Windows.
  • Head over to the Settings > Click on the In-Game option.
  • Click on the checkbox to disable “Enable the Steam Overlay while in-game“.
  • Once the checkbox mark is removed, click on OK.

3. Adjust Discord Settings

  • Launch Discord > Click on User Settings.
  • Select Voice & Video from the left sidebar.
  • Scroll down a bit and click on the Advanced.
  • Next, disable OpenH264 Video Codec provided by Cisco System, Inc.
  • Then disable Enable Quality of Service High Packet Priority.
  • Now, go to Overlay.
  • You can also turn off the in-game overlay.
  • Next, head over to Appearance.
  • Go to Advanced.
  • Disable Hardware Acceleration.
  • Once done, restart the system.

4. Adjust Nvidia Control Panel Settings

  • Click on Adjust image settings with preview under 3D settings.
  • Select Use the advanced 3D image settings.
  • Next, launch the Nvidia Control Panel.
  • Click on Manage 3D settings > Go to Global Settings.
  • Additionally, you can also adjust some of the other options:
    • Disable Image Sharpening
    • Enable Threaded Optimization
    • Use Maximum Performance for Power Management
    • Turn off Low Latency Mode
    • Set Texture Filtering Quality to Performance mode

5. Change AMD Control Panel Settings

  • Go to Global Graphics.
    • Turn off Radeon Anti-Lag
    • Turn off Radeon Boost
    • Use Application settings for Anti-Aliasing Mode
    • Set Anti-aliasing Method to Multi-sampling
    • Turn off Morphological Filtering
    • Disable Image Sharpening
    • Turn off Anisotropic Filtering
    • Use Performance mode for Texture Filtering Quality
    • You can also enable Surface Format Optimization
    • AMD Optimization for the Tesselation Mode
    • Wait for V-sync – Turn it off
    • Use AMD optimization for the Shader Cache
    • Disable OpenGL Triple Buffering
    • Turn off Maximum Tesselation Level
    • Set Graphics for the GPU Workload
    • Turn off the Radeon Chill
    • Disable Frame Rate Target Control

6. Verify Game Files via Steam

Tell Me Why gamers on Steam client can follow the below steps:

  • Open the Steam Library by logging into the account
  • You can find the Tell Me Why game there
  • Right-click on the game and click on Properties
  • Select the Local Files tab
  • Then click on Verify Integrity of game files
  • Wait for the process and then restart the game to check whether the issue has been fixed or not

7. Uninstall Recent Windows 10 Update

A couple of days ago, Microsoft has released a new update for Windows 10 with KB4535996. So, this particular cumulative update for Windows 10 is quite buggy and causing so many errors or problems.

  • Go to Start menu > Click on Settings
  • Next, go to Update and Security
  • Click on View update history
  • Now, if you can see that there is an update having KB4535996 has been already installed. Make sure to uninstall it.
  • Here you will see Uninstall updates option on the top of the page.
  • Click on it and select the mentioned cumulative update version.
  • Right-click on it > Select Uninstall.
  • It may take some time to delete that update and your system may restart automatically.
  • Have some patience and you can also manually reboot your Windows PC (if required).

8. Remove Temporary Files

  • Press Windows key + R on your keyboard to open the RUN program.
  • Now, type %temp% and press enter.
  • You will get a bunch of temporary files on a page.
  • Select all files by pressing Ctrl + A on the keyboard.
    Next, press Shift + Delete on the keyboard to remove all the files.
  • Some times some of the temporary files can’t be deleted. So, leave them as it is and close it.

9. Set Default CPU and Graphics Speed

As most of the users always want to use ultra-high performance from the CPU and GPU from the very first day. So, most of the users either buy an overclocked version or manually increased the overclocking speed. So, if you’ve also overclocked your GPU speed and after doing that you’re experiencing bottleneck or lagging or crashing related issues, just set it to default mode.

You can also use the MSI Afterburner tool or Zotac firestorm application in order to lower the clocking speed. Once done, you can run the Tell Me Why game to check whether it’s crashing at startup or not.

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That’s it. We hope this guide was useful to you. You can comment below for any queries.

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