What to do if you cannot set up email on your Apple iPhone XS Max, email setup error?

Emails are pretty great when it comes to discussing any details or anything either formally or casually. It takes a second to reach the inbox of the recipient and you can add a tonne of information including photos, videos, audio files, contacts, and more within an email body. Contemporary phones like iPhone XS Max (and others) comes built-in with Airmail which is Apple’s first-party email client. This makes it easier for users to operate since first-party apps are reliable, stable, and get the first-hand updates from Apple that fixes any issues regarding its functionalities, security, privacy, or any other aspects you can pick up.

However, people have claimed that at times, they find issues with the email client which could be Airmail or any other email client like Gmail or Outlook or others. Irrespective of what you use, issues can either be easy to resolve while some might be complex. One of such prominent issues is with email setup error. This occurs when you are setting up your email account on iPhone XS Max and fill all the required information but it doesn’t go through. The email setup error prevents users from setting up their accounts on their devices while it could also throw ‘warnings’ likes “Account already in use” or something like that. So, what can you do if you cannot set up email on your Apple iPhone XS Max? Here are several methods that will be handy.

What to do if you cannot set up email on your Apple iPhone XS Max, email setup error?

Method #1: Verify if you have a working internet connection or not

This is the most common issue you would face on your phone irrespective of what generation of iPhone you use. If you are facing trouble setting up your email on iPhone XS Max, then verify if there’s working internet or not. If you are connecting to the internet via mobile data, open Safari or any other browser and search for any website which could load if the internet is working properly. If it is loading slow, then probably the network strength is weak and thus, weak internet connection as well.

On the other hand, if you are using Wi-Fi, it is also a web of equipment and a complete infrastructure that works in conjunction with others to provide you internet access wirelessly via a modem or router. Repeat the same procedure as you would to check if the internet is working or not i.e. by visiting any website on Safari or checking out your Instagram and pull it to refresh which must give you an idea of the internet is working or not. If the internet is not working properly or not at all on your device, call the carrier or the service provider for resolution. Also, do restart both Mobile Data and Wi-Fi on your device and check if it works or not.

Method #2: Call in the Flight Mode

How could one forget prescribing this almighty Flight Mode in action? Well, although flight or airplane mode deactivates all cellular networks as well as disconnects you from the Wi-Fi network for the time being until you don’t join again. This method has proven its caliber thanks to its prowess over resolving network-related issues which might be the main contributor towards email setup error that we are tackling here. It comes handy in fixing many types of issues thus, give it a try and it will also resolve any mobile data or Wi-Fi issues if they are causing the issue in the first place.


Method #3: Verify if the email client is online or not

If you know that the email address and password you are feeding into the system is correct or if you are signing up for the first time, the details are correct and yet the email client is throwing email setup error, probably check if the service is even online or not. Apple has a System Status page which dictates which all services it offers and updates the page if there’s probable for any particular service or a particular function such as if the email client is facing issues, the status will turn yellow or red. The page must give you all the information you need in case the service is done or facing outage of any kind.

Method #4: Restart the phone and try again

Assume that you have set up your email account on the same phone a few weeks ago and it went without any glitch. You had to remove the account or factory reset the phone due to any XYZ reasons. Now you are facing issues setting up the account for the second time. On the other hand, you never set up an account and while you were at it, iCloud Mail or Mail Drop or AirMail or whatever you are using throws email setup error. This is where you simply restart the phone since minor glitches may occur at any given point of time.

It could be either malicious glitch occurred due to any app you installed or via the hundreds of vulnerabilities that iOS firmware posses while it could be a temporary glitch occurred as the system went overloaded or just couldn’t handle any instance thus landing in trouble.

  • To perform a soft reboot, press the Side button on your iPhone XS Max and press any of the Volume rockers and hold it.
  • A slider with the caption ‘Slide to Power Off’ pops up on the screen that you slide to the right to shut down the phone.
  • After waiting for a few seconds, power up the phone simply by long-pressing the Side button until an Apple logo isn’t visible.

Method #5: Reset All Settings on your iPhone XS Max

Tell-tell signs of issues with any particular or the system might pop up if you recently changed any settings on your phone either related to the system or network. On the flip side, misconfigured or invalid settings can cause similar issues too. Thus, simply resetting all the settings back to its original factory settings will surely fix any problem born out of it. Here’s how to resolve the issue in the first place.

  • Launch the Settings app and proceed to General >> Reset and select ‘Reset All Settings’.
  • When you tap on it, you’ll get a prompt asking to enter a passcode for authentication.
  • Once you provide that, you can tap on ‘Reset All Settings’ and the process will auto-complete.
  • Just make sure that the phone restarts itself or you do it manually so that the changes made can take place.

Method #6: Perform a full-fledged Factory Reset

A full-fledged factory reset will definitely work wonders as it will render the problem out by restoring iPhone XS Max to its original settings deleting everything from settings to data, accounts, and more. You can keep a backup of all the data beforehand either manually or use iCloud or any other cloud-based service to store any data if you don’t have an external hard drive or pen drive to store it for a while. You can perform a factory reset using a few ways of which, majority of them require you to connect to iTunes via your PC or Mac which isn’t always possible as you may be away from the PC at the moment so here’s a simplified method that you can follow.

  • Firstly, launch the Settings app on your iPhone XS Max.
  • Next, tap on the General section and scroll & tap on ‘Reset’.
  • Now, tap on ‘Erase all Settings & Content’ or ‘Erase all Settings & User Data’ (whichever is available).
  • At this stage, the phone will prompt you to enter a passcode required for authenticating the same.
  • Once you enter the passcode, simply tap on ‘Erase iPhone’ and let the phone do the process.
  • Once everything is well and done, restart the smartphone and there you have it.

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